OHGO app not working? crashes or has problems?

OHGO Status

Published by The Ohio Department of Transportation on 2023-09-19

Receive real time traffic information on Ohio's freeways. Welcome, smart
traveler.

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Common dislikes about OHGO app

- Won't open beyond the first green screen.

- No option to find a certain camera.

- No traffic patterns.

- Unusable.

Have a Problem with OHGO? Report Issue

Common OHGO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot OHGO app on iOS and Android devices. Solve all OHGO app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

OHGO iPhone Issues and Solutions

OHGO iOS app crashes, not working, errors
OHGO iOS app network issues
OHGO on iOS has black/white screen

OHGO Android App Issues and Solutions

OHGO has errors/crashing/not working
OHGO server network connectivity issues
OHGO has black screen

OHGO iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever OHGO app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix OHGO app crashes or not working on Iphone (iOS):

Close and restart the OHGO app on iPhone
Update OHGO app to the Latest Version for iOS
Uninstall and reinstall OHGO iPhone app
Update your iPhone to the latest iOS version

Fix OHGO on iPhone unable to connect to server/internet connection issues::

To resolve OHGO network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix OHGO black/white screen (blank screen) on iPhone:

Follow the OHGO iOS app troubleshooting guide Here →

OHGO Android App Issues and Solutions

Fix OHGO not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent OHGO app issues:

Force Stop the OHGO App
1. On android, goto "Settings" » click OHGO app. » click "Force Stop".

Update OHGO to the latest version on PlayStore

Clear OHGO App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "OHGO app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch OHGO.

Fix OHGO unable to contact server/ OHGO internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click OHGO » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got OHGO » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch OHGO on android.

Solve OHGO black/white screens issue on Android:

Follow the OHGO android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Ohio Department of Transportation, developers of OHGO.

100% Contact Match

Developer: Ohio Department of Transportation

E-Mail: [email protected]

Website: Visit OHGO Website

About this app

Receive real time traffic information on Ohio's freeways. Welcome, smart traveler. The Ohio Department of Transportation's this app App is your official source for real-time Ohio traffic updates. Get customized notifications on traffic, construction, weather, and other incidents affecting your route. Check traffic speed conditions, view live images from an extensive network of traffic cameras, receive hands-free voice alerts and more while on the go.