Open eBooks app not working? crashes or has problems?

Open eBooks Status

Published by The New York Public Library

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Common dislikes about Open eBooks app

- Cuts off some of the top text on iPhone X and XS Max

- Limited options for book selection

- No categories for detailed searching

- No feature to keep a list of favorite books

- Text cut off on the top of every book, making it difficult to read

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Common Open eBooks Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Open eBooks app on iOS and Android devices. Solve all Open eBooks app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Open eBooks iPhone Issues and Solutions

Open eBooks iOS app crashes, not working, errors
Open eBooks iOS app network issues
Open eBooks on iOS has black/white screen

Open eBooks Android App Issues and Solutions

Open eBooks has errors/crashing/not working
Open eBooks server network connectivity issues
Open eBooks has black screen

Open eBooks iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Open eBooks app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Open eBooks app crashes or not working on Iphone (iOS):

Close and restart the Open eBooks app on iPhone
Update Open eBooks app to the Latest Version for iOS
Uninstall and reinstall Open eBooks iPhone app
Update your iPhone to the latest iOS version

Fix Open eBooks on iPhone unable to connect to server/internet connection issues::

To resolve Open eBooks network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Open eBooks black/white screen (blank screen) on iPhone:

Follow the Open eBooks iOS app troubleshooting guide Here →

Open eBooks Android App Issues and Solutions

Fix Open eBooks not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Open eBooks app issues:

Force Stop the Open eBooks App
1. On android, goto "Settings" » click Open eBooks app. » click "Force Stop".

Update Open eBooks to the latest version on PlayStore

Clear Open eBooks App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Open eBooks app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Open eBooks.

Fix Open eBooks unable to contact server/ Open eBooks internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Open eBooks » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Open eBooks » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Open eBooks on android.

Solve Open eBooks black/white screens issue on Android:

Follow the Open eBooks android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The New York Public Library, developers of Open eBooks.

100% Contact Match

Developer: New York Public Library

E-Mail: [email protected]

Website: Visit Open eBooks Website

About this app

Open eBooks encourages reading by giving kids access to thousands of popular titles, free of charge. Children who are eligible for access can sign in, select a title, and begin reading within seconds. Are you an educator, librarian, or program leader who wants to bring Open eBooks to your community? Visit this app. net to get started.