NTES Reviews

NTES Reviews

Published by on 2026-01-30

🏷️ About: National Train Enquiry System iOS App Indian Railways Official Mobile App for travelers using railways for taking holiday vacation trips, official trips, tours, and daily commute. Site provides train-running related and real-time status queries for all trains of India.


       


Is NTES Safe to Use?

We Investigate the app owner's website (Enquiry.indianrail.gov.in), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


😎 Positive experience
66.4%

🤬 Negative experience
33.6%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 66 combined software reviews.

Is NTES Safe?
NTES is very safe to use.
66.4/100

  Safety Analysis »»

Is NTES Legit?
NTES looks authentic and legitimate.
66.4/100



Read 17 Customer Service Reviews 😠💢

3.1 out of 5
Crashing all the time

Install and tried to spot train. It crashed on each search. Not worth to install. Please fix n improve it.

Train between stations not working

App freezes and closes in iPhone 11 on clicking train between stations

New version is unstable. Crashes for all options

Crashed! Absolutely useless

Flaws in App

1) Can’t save favorite trains.
2) Schedule can’t be saved.
3) Search history is not being saved.
Please do the needful , thank you

Not working

(Train between stations) option is not working in the new update

Very bad app

Lot of improvements required. Performance is very slow

Not an APP for iOS

Not an app for iOS. Have trouble to use NTES . Not good

Worst app

Just doesn’t work on iPhone… just crashes no matter whatever option you choose.

Poorly designed

The only dates available for trains are Yesterday, Today, and Tomorrow.
Some trains like Kalka Mail take 3 days. No way to make inquiry for trains like that.

Why not also show it on a map instead of textual information?

Useful app

It's an amazingly useful app and gives accurate timings as well. No need to call and irritate anyone now.

Good app, need improvements

Very easy and convenient to use. Must have for all who travel and commute by train.
However, "favourites" section has bugs. Saved searches only show train name and number. Other details like station and train timing is not shown which makes the save feature useless. Also, searches which are deleted keep coming back. Please fix the bugs. Overall good work!

Good and user friendly App.

Very crisp app. If it also had information on coach position from the engine then 5 stars rating.

Good application to track trains

I really like this application which shows exact information about train.

It will be good if they include IR Train Tracker in mobile application as well.

Recommended for everyone

Life Saver!

One of the best apps in NTES Store! Just a bit slow sometimes. Some under the hood improvements needed like more effective back option etc. Still, taking nothing away from it, it's still awesome!

Great app hats off Indian railways

Great app to track trains and know about all aspects of journey.
Great app for foreigners to have a safe and hassle free journey.

Good App

It's, a good app. Hopefully the developers should keep improving it.

Very useful and nice easy user interface

Very convenient at the time of need. Good that we can save favorite trains, schedules and stations. Railways can spend some more budget on this and can provide more useful services, like PNR status, mobile platform tickets etc



Is NTES Safe? 🙏

NTES is very safe to use. JustUseApp Safety Score for NTES is 66.4/100.
This assessment is based on our NLP analysis of 66 user reviews. Combined with the app store average rating of 3.1/5.

Safety Analysis

36.9% of users say app is risky 🚨
36.9%

35.4% of users say app is safe 👍
35.4%

27.7% of users have some concerns ⚠️
27.7%


Is NTES Legit? 💯

NTES looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for NTES is 66.4/100 .
This conclusion is based on analysis of 66 user reviews.

🔏 Privacy & Data Safety

NTES collected the following data from you:

  • Data Not Collected:



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Features

Indian Railways Official Mobile App for travelers using railways for taking holiday vacation trips, official trips, tours, and daily commute.

Site provides train-running related and real-time status queries for all trains of India.

  Contact Support
Developer:
Centre for Railway Information Systems