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About: National Train Enquiry System iOS App Indian Railways Official Mobile App for
travelers using railways for taking holiday vacation trips, official trips,
tours, and daily commute. Site provides train-running related and real-time
status queries for all trains of India.


 
  2026-01-30

NTES Customer Service 💢

Hard-to-find customer service info can be a red flag. Is NTES Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Centre for Railway Information Systems






Can I trust NTES app?

Protect your data and wallet. We investigate the developer's website (Enquiry.indianrail.gov.in), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

3.1 out of 5

Worst app

2025-04-03

by Thakral729

Just doesn’t work on iPhone… just crashes no matter whatever option you choose.

Train between stations not working

2025-04-04

by Ndae Hwh

App freezes and closes in iPhone 11 on clicking train between stations

New version is unstable. Crashes for all options

2025-04-05

by RajivKamal

Crashed! Absolutely useless




Have a Problem with NTES? Report Issue




Why should I report an Issue with NTES?

  1. Pulling issues faced by users like you is a good way to draw attention of NTES to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a NTES customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NTES.


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