Aircall Overview
What is Aircall?
Aircall is a cloud-based phone solution that is trusted by over 13,000 companies. It is an easy-to-use app that allows users to set up VoIP in seconds and start a conversation anywhere in the world. The app has features that are built for a better kind of conversation, and it fits inside existing workflows with easy, one-click integrations.
Features
- International numbers: Users can claim local numbers for their business in 100+ countries, even if their team works a continent away.
- Shared contacts: Users can create and share selected contacts with their team so everyone can follow the conversation.
- Assign and comment on calls: Users can assign a call to a teammate or add context with a comment, and the call will pop up on their to-do list.
- Call transfer: Users can transfer a call to any of their teammates in one click. They can also transfer to the most qualified teammate and know who's available and who's not before transferring the call.
- Call recording: Users can review call recordings to help confirm details, monitor quality, and guide training sessions.
- Native SMS: Users can send and receive one-to-one SMS and talk to their customers and prospects via text messaging. This feature is available for the US, the UK, Australia, and France.
Official Screenshots
Aircall Pricing Plans
| Duration | Amount (USD) |
|---|---|
| Billed Once | $50.00 |
**Pricing data is based on average subscription prices reported by Justuseapp.com users..
Product Details and Description of
Trusted by 13,000+ companies, this app is an easy to use, cloud-based phone solution with features built for a better kind of conversation. Get VoIP set up in seconds and start a conversation anywhere in the world today. No hardware. No headaches. The this app softphone fits inside your existing workflows with easy, one-click integrations, connecting CRM systems, helpdesk solutions, and other essential apps. Accelerate productivity with a powerful dialer and collaborative features: ● International numbers Claim local numbers for your business in 100+ countries -- even if your team works a continent away. ● Shared contacts Create and share selected contacts with your team so everyone can follow the conversation. ● Assign and comment on calls Assign a call to a teammate or add context with a comment and the call will pop up on their to-do list. ● Call transfer Transfer a call to any of your teammates in one click. You can also transfer to the most qualified teammate. Know who's available and who's not before transferring the call. ● Call recording Review call recordings to help confirm details, monitor quality and guide training sessions. ● Native SMS: Send and receive one-to-one SMS and talk to your customers and prospects via text messaging. Available for the US, the UK, Australia, and France. Sign up for this app today If you have any feedback or questions, please visit our Help Center or email our Support team for assistance.
Top Reviews
By P.W. Chango
Incredible product and app
this app makes my day so much more efficient. I use it with my Front instance, and it is also tied into my Salesforce license. This means that any communication, in any channel is already logged and categorized without any effort. Even better- calls are routed to me specifically because of the geographical area they are from, which eliminates a lot of busy work and manual handoffs. While this had some bugs earlier in the year, I haven’t experienced anything in months.
By asteely77
Good tool on the go business calls
I am a casual user of the this app app but when people call me on it I can see their contact info whether it lives on my iPhone or in my company’s CRM. Easy to use and pretty similar to native iPhone functionality.
By Meg Cull
Used for Over a Year - Great improvements!
I’ve been using this app for over a year and have seen amazing improvements! I’m really impressed with the changes and features they’ve added in.
