Contact Aircall Support
Published by Aircall.io Inc. on 2023-12-14 About: Trusted by 13,000+ companies, Aircall is an easy to use, cloud-based phone
solution with features built for a better kind of conversation. Get VoIP set up
in seconds and start
a conversation anywhere in
the world today.
How to Contact Aircall Customer Service/Support
Listed below are our top recommendations on how to get in contact with Aircall. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Aircall. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Aircall.io Inc.
100% Contact Match
Developer: Aircall
E-Mail: [email protected]
Website: Visit Aircall Website
Reported Issues: 3 Comments
By Tolyaaaaaa
After two years with them I left
I signed up to Aircall when we had an office team of 4 and it allowed us to use Twilio sip trunk to send texts to Front since Aircall doesn’t support SMS. It was alright at first but the cost was always higher than others. They do have a 3 user minimum as well. The problem was their phone app was buggy and they have lots of missed calls. The phone app didn’t always ring and had to be opened every day to make sure it rings. Still got a lot of missed calls and crashes. Their support is subpar at best but not as bad as Toky. Recently they updated their iOS app to the “new and improved” version but it it’s 10x worse. It constantly logs you out. It is very laggy. It takes a 3-5 seconds of wait time before you can switch between tabs. They took away multiple features and you can no longer save contacts in the iOS app nor do you have separate screens for call History and missed calls (or to-do). They completely botched it up and I left them as of yesterday.
By Lee Schmidt
Worst app ever. Stay far away from Aircall (2 yr user)
I’ve used Aircall for two full years now, and the entire time has been a frustrating experience. Not only with the mobile app, but poor customer support, and a product team that adds and removes features on a whim with no advanced warning. I would not recommend anyone rely on Aircall for your business. After 2 years I’ve had enough, with the final straw being that they just removed the “to-do” feature with absolutely zero warning. I relied on this as a critical feature, and now BOOM it’s gone. This is a really bad company overall, and just have gotten their millions in funding from investors who don’t know any better. Stay away from Aircall.
By Samkarimk
Update is super buggy!!
The new app takes 30 seconds to load sometimes, disconnects while you are on the phone, doesn’t show you company all history which the old version did and is absolutely needed for my use case, and does not allow conference calls!! Can’t have the app open if you want to receive call on your cell when you have week signal, you actually have to leave the app closed and not have any of the call history features in order to receive calls on your cell phone. Oh, and those incoming calls aren’t free. Seriously considering a switch.
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- Pulling issues faced by users like you is a good way to draw attention of Aircall to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Aircall customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Aircall.
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