Dexcom CLARITY Reviews

Dexcom CLARITY Reviews

Published by on 2021-09-22

Dexcom CLARITY is a diabetes management application for CGM users. It provides
relevant insights into users’ retrospective glucose values, patterns, and
trends over time. Dexcom CLARITY is an important part of your Dexcom CGM
system. It can help you identify glucose patterns and, with y...



Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


Dexcom CLARITY Reviews


  • By

    Great information but.......

    I love this app, used it all the time to track Average +/- the Standard Deviation. However, for the past 5-6 months I’ve been unable to use it, login information is not recognized. Called tech support several times to work with me resetting the password, etc. but to no avail. Periodically use the website version but that too has been difficult, at times. I have found the given information is extremely useful keeping my A1C around 6-6.5





  • By

    iPad Support? Nope! Useless features? Sure!

    The useful bits of this app would be perfect for native iPad support for the same reasons you don’t usually paint or write music or essays on your phone. I want to see everything. Instead I get to see very little. I have no idea why the "percentage while you were in range metric" is even there, much less why it gets top billing. I think it’s worse than useless in the same way frequently measuring how much you weigh gets in the way of losing weight. It doesn’t tell you what you are doing right and what you are doing wrong. It doesn’t help you understand how to do better. It only needlessly adds complacency that you are doing good enough or anxiety that you aren’t doing good enough. It doesn’t tell you why your diabetes does what it does which is kind of the point of a continuous glucose monitor.


  • By

    Great App - How About Formatting for iPad?

    Dexcom is the best we’ve got, so I can’t complain. The app works well for me, and I like the options, screens and reports. However, it would be a much more enjoyable experience if we could see it formatted for horizontal view on the iPhone and for iPad, also in horizontal view. The limitation of having it only in the vertical view is that the font is difficult to read. I end up using Sugarmate to view the data only because I can see everything so much more clearly! But I like the data and reports in Clarity better... thanks!


  • By

    Great information!

    I had a CGM for a time about 10 years ago and wasn’t very impressed. I’m giving it another shot and so far have been blown away at how helpful the clarity app is for me. I can generate beautiful and easy to understand charts in a couple of clicks and see trends to help me manage my diabetes better. This is a wonderful tool. I don’t understand the negative reviews I’ve seen- everything has worked flawlessly for me. Great job Dexcom!


  • By

    Dexcom App Engineers

    What are you guys doing!?!? You waited months to put out an update. Presumably to push out your new features and fix the fact the it crashes on start up and you’ve resolved nothing. Amateur hour over here like get it together. I’m sorry to put you guys on blast but like make it the F stable. (Update April 19, 2019) Thank you for resolving some of these issues.


  • By

    Great App!

    First, let me start by saying this app works perfectly fine. From the instant I installed it, the app logged into my Dexcom account and has provided me with valuable information on my running blood glucose levels. The overview switches easily between 48 hours and 7- to 90-days. The report function works well and provides great details. For anyone using the Dexcom G5, this is a must-have app!


  • By

    App won’t open

    Every time I go to open the app at my Drs office, it will never open. I’ve restarted my phone, I’ve done (I think it’s called) a hard restart, where I press the sleep button and home button at the same time till it restarts, and that doesn’t work. I close the app all together and restart it, nope, nothing. I press the app, the beginning shows up, and then it just closes all together after that. This is very inconvenient just because my dr relies on it to view my numbers every time I come in, so I have to view my numbers by other means. Please fix this problem!





  • By

    Alarms

    I agree with an another reviewer that it would be good to have the option to temporarily disable low alarms, at least the sounds (& maybe keep a low vibration), to avoid awkward public situations where I have treated / am treating the low with glucose, but there’s a lag in the glucose reading obviously which results in a beep. Any workaround solutions would be welcome. Otherwise this app & CGM is amazing and life changing.


  • By

    App Crashes with New Update

    I used to love this app - it was far more reliable than even the Dexcom app was, and I could get a great gauge on my bg control issues/successes before I went in to the doctor. However, since the latest update, I cannot open the app. I click it, and it immediately closes. It does not even open the home screen before shutting down. I tried restarting my phone with no success. This is extremely disappointing. PLEASE FIX THIS. The app is unusable.


  • By

    Finally fixed!!!

    I am so glad! After a very long time of this app crashing Everytime you open it, it has finally been fixed! This app offers amazing information that I am so happy to be able to access again.


  • By

    Good, but keeps crashing

    This app is very helpful and helps me a lot with my diabetes management!- but I was only once able to open the app, since then it every time I try to open it it keeps crashing... thank you for this app and I really appreciate it, but please fix this problem...Thanks!


  • By

    Isn’t always connecting

    The app isn’t connecting properly. When I go to it, my level is never there; it takes about 10-15 min for it to work. I’m not sure if this can be fixed but it can really be frustrating. I may have to use the device that it came with even though I got it so I wouldn’t have to carry another thing around.


  • By

    Crashes - won’t open

    Have been waiting a month for bug fixes with this app. I still cannot open the app on iOS 11.3.1 iphone X. I get notifications every Sunday but can’t actually open the app. Please fix.


  • By

    Details for graphs

    Great tool to follow my numbers. Love how it’s connected to Dexcom G6 Follow. Only detail missing is there are no values on the landscape graph for bg or time. Would love it to mirror the graph on the portrait mode even if it were slightly less detailed. Thanks!


  • By

    Slow development

    These developers are always behind on the latest iOS update. The Apple Watch series 4’s new faces don’t even support displaying your blood sugar as well. I work in development and this is completely unacceptable for a company who makes a product that people’s lives depend on. Every other app I have installed does not have this issue....



A better way to Contact apps


You can now contact Dexcom CLARITY customer service directly
via Email using our new site - AppContacter.com

Contact Dexcom CLARITY directly


Is Dexcom CLARITY Safe?

Yes. Dexcom CLARITY is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 3,572 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for Dexcom CLARITY Is 28.8/100.


Is Dexcom CLARITY Legit?

Yes. Dexcom CLARITY is legit, but not 100% legit to us. This conclusion was arrived at by running over 3,572 Dexcom CLARITY User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Dexcom CLARITY Is 28.8/100.


Is Dexcom CLARITY not working?

Dexcom CLARITY works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.




Reported Issues: 1 Comments

By David Lewis
Jul 13 2021

App won't load





Have a Problem with Dexcom CLARITY? Report Issue

Leave a comment:



Why should I report an Issue with Dexcom CLARITY?

  1. Pulling issues faced by users like you is a good way to draw attention of Dexcom CLARITY to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Dexcom CLARITY customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Dexcom CLARITY.


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