Contact Dexcom Clarity Support

by C. Morrell

The useful bits of this app would be perfect for native iPad support for the same reasons you don’t usually paint or write music or essays on your phone. I want to see everything. Instead I get to see very little.

I have no idea why the "percentage while you were in range metric" is even there, much less why it gets top billing. I think it’s worse than useless in the same way frequently measuring how much you weigh gets in the way of losing weight. It doesn’t tell you what you are doing right and what you are doing wrong. It doesn’t help you understand how to do better. It only needlessly adds complacency that you are doing good enough or anxiety that you aren’t doing good enough. It doesn’t tell you why your diabetes does what it does which is kind of the point of a continuous glucose monitor.

by TiredM0mma

My 2 year old daughter is diabetic. Not only can I not easily connect her Dexcom G6 so that I can see it through the app, but it also says I’m the patient. That part cannot be edited, (it’s in the profile section) and when I input my daughter’s info so that it says she’s the patient, it tells me account holders have to be over 18. :( You should be able to easily choose who is being monitored for diabetes (especially sine I’ll be sending this to clinics) and despite me creating her a ‘dependent account’ I still can’t hook up her CGM or even tell the app that she is the patient. And they use this for clinics! And yes my phone is compatible, I have the iPhone XS.

by Morddu

This is a ridiculously unnecessary app needed just to view your food and medication entries and even that it can’t do well.
There’s still no log for your food and medication entries so if you want to see anything resembling a logbook of activity, you have to load the excruciatingly slow “reports”. The reports are minuscule PDFs for your phone. (PDFs do not belong on phones!) But even if you had a magnifying glass to view the teeny-tiny reports, the daily report — the only one with a semblance of a log — doesn’t actually tell you what your entry is. You get a jumble of icons, but no details. All in all, this is a pathetic app I would love to uninstall.