TurboScan app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Something else
53.7%

Not working
31.7%

Account
4.9%

Crashes
4.9%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of TurboScan Problems 🔥

- Option to attach PDFs directly from text or email not available

- Freezing issue when switching apps

- Emailing scanned documents requires restarting phone

📋 22 Reported Issues:

T
Tony Dish 2024-04-30

Hi There, I've been using turboscan pro for years and I recently cant email my pdf's anymore. I backed up my information, deleted the app, downloaded the app again and signed in. I tried sending my pdf's out and it says sent however nothing is being sent out. I then deleted my Gmail and then downloaded and signed into gmail again. I close turboscan and opened it up. One more time I sent a pdf email out and just like before it says sent however nothing is being sent out. I paid for the app again when I had to download it again and I'd like to get this resolved. Any recommendations?

P
Patrick F Sullivan 2024-03-26

Turboscan won't send scanned documents to my email address. I'm trying to send pdfs. I have an iPhone.

J
Jordan Allard 2023-06-07

I scan documents send them as pdf to an email address says sent but they are not getting them

T
Theresa Tobin 2023-05-10

TurboScan is using the wrong email program to send documents. How do I change it back to the correct email program?

B
Becky Brill 2023-02-06

Did not send scan to my email address. Becky

N
Nancy McGowan 2023-01-26

Won't scan to my email. I have an android cell phon

J
John Westerhoek 2023-01-18

My turboscan is not sending documents to my gmail address Jan 18, 2023 Hi, I am unable to send scanned documents from turboscan to my gmail account. I have turned my iphone off and on. I have checked the settings on my iphone and turboscan app and have also checked settings on my gmail accounts, still no change. What do I have to do to get it to work? John. PS I see Sarah had the same issue with no response. Please respond.

T
Turboscan Is Not Sending Documents To My Gmail Address 2023-01-03

Hi, I am unable to send scanned documents from turboscan to my gmail account on macair. I have turned my iphone off and on. I have checked the settings on my iphone and turboscan app and have also checked settings on my gmail accounts, still no change. What do I have to do to get it to work? Sarah

T
Terry 2022-12-16

I just bought Turbo Scan app for my Ipad. It worked for my first test scan. now the Turbo Scan screen is very small and will not scan my entire document. How do I fix this?

B
Barry Yaceshyn 2022-10-03

Llike several others I cannot send a file out of TurboScan to my email (either pdf, or jpeg, or any other method)

S
Sergey Grigoryev 2022-09-22

Lost all doc, how to restore it. Just open turboscan and dud not see anythind.

J
Jackie Lynn Martin 2022-08-29

I had to get a new phone and since then turbo scan won't open. I've tried restarting my phone I've tried uninstalling and reinstalling the app and it still isn't working I really need this app for work

B
Brian Hamon 2022-08-29

I am not able to send any email/PDF. It will not even allow me to email myself

D
Dianna Boston 2022-08-22

When I try to email docs as PDF to myself they are not being sent.

S
S Delgadillo 2022-08-10

When I send scanned documents as Email to myself and email as PDF to an email address, the documents are blank pages. How do I fix this?

J
Jim Rafferty 2022-07-05

Scanned Documents will not send to iCloud. This has just started this evening. They will open in air drop.

L
Lauren Jones 2022-06-27

I am not receiving the emails from TurboScan. Please advise.

A
ALBERTO F SARASUA 2022-06-14

Good morning, the app does not open. I uninstalled and reinstalled (after new payment) and same thing it does not open. Please advise. Thank you Kiko Sarasua

D
Dagmar Von Beschwitz 2022-06-12

i cannot send any documents scanned to myself or any one else. What is the problem?

J
Jean Mark 2022-03-31

Hi there, love you app HOWEVER i just realized I had a typo in my "Send .PDF to myself" email address. I have never sent one to myself until today and sent a doc (I thought to myself) with my new credit card information on it. YIKES. I corrected the email address before I thought to send an email out to the incorrect email to see if it was someone's actual email. QUESTION IS: is there a way to verify where scanned documents were emailed to? I can't find it.

L
Linda Hansen 2022-03-25

I have scanned my documents like I usually do… But it is not sending to my email as a PDF or otherwise.

E
Esther Berger 2022-03-18

For some reason I cannot send a scan to email

Showing 1-22 of 22 reported issues:

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