LionDesk Status

Last Updated on 2024-09-11 by LionDesk, LLC

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User reports:
No current problems

- App doesn't work well after recent update

- App is hardly worth having compared to desktop CRM

- Signature editing issue makes app unusable for some

- Mobile app login issues

- App keeps signing user off after login

- Unable to set tasks for leads after recent update

- Unresponsive and lacks functional tools like templates for texting

- Address fields don't include AST and Puerto Rico as part of EEUU choices.

Common LionDesk Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve LionDesk network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the LionDesk App
1. On android, goto Settings » LionDesk » click [Force Stop]

Clear LionDesk App Cache and Data:
1. On android, goto Settings » Apps » LionDesk » Storage » click [Clear Data] option. This clears both data and cache.
2. restart LionDesk.

On android, goto Settings » Apps or Manage Apps tab.
Click LionDesk » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto LionDesk » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch LionDesk