LionDesk is completely unusable. I was really excited to sign up with this app. However, after no more than 5 minutes of use, the desktop server was constantly “unavailable” anytime I switched to another task. It eventually froze and refused to reload after multiple attempts, Then, i tried the iPhone app only for it to constantly me out after no longer than quite literally 5 seconds of use. I gave it multiple attempts only to discover the same results. I need reliability in a CRM. this app, unfortunately, was the opposite in my experience. I am open to trying again at a later time after some much needed improvements are implemented.