LionDesk Reviews

LionDesk Reviews

Published by on 2023-11-20

🏷️ About: The brand new LionDesk app lets you keep in touch with leads and close more deals all from the palm of your hand. Send emails, text your clients and even send video directly from your phone, all on the go.


 


Overall Customer Experience 😎


👿🤬😠 Negative experience
49.6%

😎👌🔥 Positive experience
37.0%

🙄💅🫥 Neutral
13.4%

~ from Justuseapp.com NLP analysis of 72 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Love the desktop CRM, find it very useful

- Can track activity notes on the app for phone

- Can launch campaigns from the Autopilots tab for a contact

- Easy to use

- Great product overall



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

2.1 out of 5

Unusable

2022-05-21

LionDesk is completely unusable. I was really excited to sign up with this app. However, after no more than 5 minutes of use, the desktop server was constantly “unavailable” anytime I switched to another task. It eventually froze and refused to reload after multiple attempts, Then, i tried the iPhone app only for it to constantly me out after no longer than quite literally 5 seconds of use. I gave it multiple attempts only to discover the same results. I need reliability in a CRM. this app, unfortunately, was the opposite in my experience. I am open to trying again at a later time after some much needed improvements are implemented.

Calendar?

2022-06-22

Where is the calendar? No calendar in a contact management app? So I put this person in and then I talk to them and then I schedule an appointment? Seemed to have focused on a lot of extras and forgot the basics

This App Is Trash Can Worthy

2022-07-23

I use the CRM on my desktop and it’s wonderful. But you can tell how the developers and owners really feel about LionDesk and their customers. Reading the reviews from a year ago and the same issues still exist. I’m unable to log into LionDesk so I can work my CRM remotely.

LionDesk is worthless and doesn’t even serve a purpose to be downloaded the developers should be ashamed. You see the complaints and you make no efforts to change. We should take our money elsewhere to a company that hears our complaints and actually take action!

Horrible app

2022-08-24

Horrible app. Does not sync with desktop and it seems this app does not care. Such a waste of system. Get with it LD! Listen to your customers.

Can’t use the app, desktop updates below standard

2022-09-25

When I try to open LionDesk it just gives me a blank white screen so LionDesk is useless to me. The desktop version was great, easy to use and had some cool features but the most recent version leaves much to be desired and is below standard. Switching right away

App needs to match greatness online

2022-10-26

LionDesk is in no way a comparison to the great online this app! It should just be taken down until it can operate as fluidly as the online version.
Why can’t the online versions just auto adjust to mobile devices?

Love the this app CRM, but not LionDesk.
Thanks

Just about the worst app I’ve ever used

2022-11-27

This is complete trash. Nothing works on LionDesk. The web version is also TERRIBLE to work with on mobile. this app NEEDS a mobile solution if they are ever to compete with other CRMs.

What could have been

2022-12-28

What can I say read the reviews and thought that it wouldn’t happen to me!!!! But I was wrong I logged in clicked on the contacts icon and was immediately logged out!!! Then tried logging back in to no avail!!! Please let get LionDesk working like it should

Total Scam Beware

2023-01-29

After requesting a cancellation, they billed my account again and refused to issue any credit. Be very careful in dealing with these people.

There are other CRM’s on the market with better features, training and service.

Can’t sign in!!!

2023-03-02

I was very very excited to download and use this BUT it keeps kicking me out of LionDesk after logging in. I would love to attempt and use my trial period but LionDesk isn’t working.

Lack of functionality

2023-03-31

Unresponsive and lack of many functional tools like templates for texting... Lion Desk neither have AST (Atlantic Standard Time) and Puerto Rico as part of the EEUU choices in the address fields.....

Please fix the issue with double spacing for signatures!

2023-05-02

I brought this up with the support team and I was hoping they would fix it with the latest update but they haven’t. It really looks unprofessional to send an email to a potential client with your signature double spaced like you have no clue how to edit your signature. I essentially can’t use LionDesk because of this one issue. Please fix it!!

Update issue

2023-06-02

Since the update that happened 2 days ago I haven’t been able to set task for my leads.

Unable to log in

2023-07-04

Keeps signing me off after I log in, not sure what is happening here. Please fix it!

App Is Impossible to Sign Into :(

2023-08-04

Sadly the mobile app is impossible to login to :( After repeated attempts (and confirming the login info was correct), I gave up. LionDesk repeatedly say “you are not logged in.”

New release - not good

2023-09-05

LionDesk was decent, then they updated it... now it doesn’t work well. Please put LionDesk back to the way it was - not using a web interface.

Needs work

2023-10-07

I love the desktop crm. I find it very useful. However, LionDesk is hardly worth having. I hope it is improved because if it were as good as the CRM, Inwpuld use it all the time.

Great app

2023-11-07

I did this crm awesome and love the ease of use, will continue to recommend to my colleagues thank you for a great product.

Works well

2023-12-09

I like that I can track activity notes on LionDesk for my phone as well

Thankful for the functionality

2024-01-09

Love this app! I’m thankful for the things I can do from LionDesk . Would be nice if I could launch new campaigns from the Autopilots tab for a contact. Thank you for your hard work this app team!

iPhone X issues

2024-11-17

Toggling menu is covered by Apple native top display overlay and horizontal view is cut off by front facing camera



Is LionDesk Safe? 🤗🙏


Yes. LionDesk is very safe to use. This is based on our NLP (Natural language processing) analysis of over 72 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.1/5 . Justuseapp Safety Score for LionDesk Is 42.7/100.


Is LionDesk Legit? 💯


Yes. LionDesk is a totally legit app. This conclusion was arrived at by running over 72 LionDesk User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for LionDesk Is 58.1/100..


Is LionDesk not working? 🚨


LionDesk works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with LionDesk? Post a Review




Features

- Contact management: add, edit, and assign drip campaigns to contacts, assign leads, status and hotness levels.

The brand new LionDesk app lets you keep in touch with leads and close more deals all from the palm of your hand.

Send emails, text your clients and even send video directly from your phone, all on the go.

We’ll continually be improving and adding new features much like we do with the LionDesk platform itself.

  Customer Service/Support
Developer:
LionDesk, LLC

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