Advance Auto Parts app not working? crashes or has problems?

Advance Auto Parts Status


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⚠️ Most reported problems ⚠️

Not working
57.1%

Something else
42.9%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Advance Auto Parts Problems πŸ˜ πŸ‘ŒπŸ”₯

- Discount codes with exclusions

- Hard to use website

- Wrong fitment part when ordering

- Poor descriptions of parts sold online

- Unable to select engine option

  3 Reported Issues: πŸ˜΅πŸ†˜πŸ›ŸπŸš¨πŸ“’

Ryan
2023-09-12

Speed perks only loads about 30% of the time. The app takes an unusually long time to load. I probably spend more money on Auto parts (I have five vehicles and two of those vehicles are project trucks that I am rebuilding from the tires to the roof and everything in between) than most repair shops. I would love nothing more then to shop at for most of my needs at Advanced since your shop is the closest parts store to me. I can honestly say that within the past six months I have spent over $7,000 on parts elsewhere because of the poor app design and function and lack of any kind of inventory or interest in providing your customers with options. I felt that as a business owner myself I would appreciate the time someone takes to let me know what it is that I can do to keep my clients happy and to ensure my business remains profitable and competitive. The people you have working at your store all know me by name and are always a pleasure doing business with and I would like to give you more of my money but it is getting harder and harder to do so. Hopefully, this is something that you are interested in turning around and if not that's cool too. I would just like to know what to expect because everyone can appreciate consistency whether it's consistently good or consistently bad. Last little bit of advice... You shouldn't offer or release a product that doesn't work or works poorly. It would be smarter not to have an app at all if you can't consistently provide the end user with a product that works. How much more money and potential long term clients do you lose on a regular Basis? Not many people have the patience to attempt to do business with a company that they feel probably doesn't care if they shop somewhere else because if they did care even a little bit, then you would take the time to address some of the problems that you have with your user interface software. Control your controllables especially when it directly affects the ease of doing business that you set the expectation of. Thanks for reading.

James Robertson
2023-08-22

shopping cart always returns "something went wrong"

Roland Dion
2022-04-02

In the past weeks trying to order online with my account .web page crashes after many attempts Please advise Thanks Roland

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Common Advance Auto Parts Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Advance Auto Parts, developers of Advance Auto Parts.


Verified email  

Contact e-Mail: customerservice@advanceautoparts.com


Verified email ✔✔

E-Mail: customerservice@advanceautoparts.com

Website: 🌍 Visit Advance Auto Parts Website

Developer: Advance Auto Parts, Inc.


66.67% Contact Match

Developer: Genuine Parts Company

E-Mail: NAPA_Digital@genpt.com

Website: 🌍 Visit NAPA AUTO PARTS Website

70% Contact Match

Developer: Car-Part.com

E-Mail: androidCarPartFeedback@car-part.com

Website: 🌍 Visit Advance Auto Salvage Website

53.57% Contact Match

Developer: Car-Part.com

E-Mail: androidCPClassicFeedback@car-part.com

Website: 🌍 Visit Car-Part.com Used Auto Parts Website



About this app

New markets added weekly. - Quickly check availability for pickup or delivery. - See product ratings, warranties, and descriptions to help you choose the right product. - Pay your way with credit cards, PayPal, Apple Pay, and Advance Auto Parts Gift Cards. - Securely save credit/debit cards to your account for faster checkout. - Scan a product bar code to easily see product details, reviews, and order. - See our product recommendations and make sure you have what you need to complete your project.  Save your preferred store for free, in store pickup. - Plus, stop in and receive personalized care with services such as check engine light scanning, wiper blade installation, and battery testing and installation, and more. - Contact Customer Care to get help with your order.  You can quickly find the right part, check availability online or in store, and easily order parts for pickup or delivery. - Available in select markets for in-stock items until further notice.  Sign up today with ease and save more with hassle-free, easy-to-redeem rewards! - View your current order status on the Home screen. - Check store hours, call ahead, and get directions.  MANAGE YOUR SPEED PERKS REWARDS Get points on every purchase. - Earn $5 Perk Bucks & $0. 05/gal Gas Rewards every 500 points. - Enter receipts to get credit for store or guest purchases. - Not a member?  Get ready for fast and simple shopping with Advance Auto Parts.  Download now and start shopping for the parts you need.  You can tell us about your experience, ask questions, give feedback and make feature requests by contacting us at customerservice@this app. com.