Are you having issues? Select the issue you are having below and provide feedback to Advance Auto Parts.
- Discount codes with exclusions
- Hard to use website
- Wrong fitment part when ordering
- Poor descriptions of parts sold online
- Unable to select engine option
Speed perks only loads about 30% of the time. The app takes an unusually long time to load. I probably spend more money on Auto parts (I have five vehicles and two of those vehicles are project trucks that I am rebuilding from the tires to the roof and everything in between) than most repair shops. I would love nothing more then to shop at for most of my needs at Advanced since your shop is the closest parts store to me. I can honestly say that within the past six months I have spent over $7,000 on parts elsewhere because of the poor app design and function and lack of any kind of inventory or interest in providing your customers with options. I felt that as a business owner myself I would appreciate the time someone takes to let me know what it is that I can do to keep my clients happy and to ensure my business remains profitable and competitive. The people you have working at your store all know me by name and are always a pleasure doing business with and I would like to give you more of my money but it is getting harder and harder to do so. Hopefully, this is something that you are interested in turning around and if not that's cool too. I would just like to know what to expect because everyone can appreciate consistency whether it's consistently good or consistently bad. Last little bit of advice... You shouldn't offer or release a product that doesn't work or works poorly. It would be smarter not to have an app at all if you can't consistently provide the end user with a product that works. How much more money and potential long term clients do you lose on a regular Basis? Not many people have the patience to attempt to do business with a company that they feel probably doesn't care if they shop somewhere else because if they did care even a little bit, then you would take the time to address some of the problems that you have with your user interface software. Control your controllables especially when it directly affects the ease of doing business that you set the expectation of. Thanks for reading.
shopping cart always returns "something went wrong"
In the past weeks trying to order online with my account .web page crashes after many attempts Please advise Thanks Roland
Complete guide to troubleshoot Advance Auto Parts app on iOS and Android devices. Solve all Advance Auto Parts app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Advance Auto Parts, developers of Advance Auto Parts.
Contact e-Mail: customerservice@advanceautoparts.com
E-Mail: customerservice@advanceautoparts.com
Website: π Visit Advance Auto Parts Website
Developer: Advance Auto Parts, Inc.
66.67% Contact Match
Developer: Genuine Parts Company
E-Mail: NAPA_Digital@genpt.com
Website: π Visit NAPA AUTO PARTS Website
New markets added weekly. - Quickly check availability for pickup or delivery. - See product ratings, warranties, and descriptions to help you choose the right product. - Pay your way with credit cards, PayPal, Apple Pay, and Advance Auto Parts Gift Cards. - Securely save credit/debit cards to your account for faster checkout. - Scan a product bar code to easily see product details, reviews, and order. - See our product recommendations and make sure you have what you need to complete your project. Save your preferred store for free, in store pickup. - Plus, stop in and receive personalized care with services such as check engine light scanning, wiper blade installation, and battery testing and installation, and more. - Contact Customer Care to get help with your order. You can quickly find the right part, check availability online or in store, and easily order parts for pickup or delivery. - Available in select markets for in-stock items until further notice. Sign up today with ease and save more with hassle-free, easy-to-redeem rewards! - View your current order status on the Home screen. - Check store hours, call ahead, and get directions. MANAGE YOUR SPEED PERKS REWARDS Get points on every purchase. - Earn $5 Perk Bucks & $0. 05/gal Gas Rewards every 500 points. - Enter receipts to get credit for store or guest purchases. - Not a member? Get ready for fast and simple shopping with Advance Auto Parts. Download now and start shopping for the parts you need. You can tell us about your experience, ask questions, give feedback and make feature requests by contacting us at customerservice@this app. com.