Contact IDAGIO Stream Classical Music Support

by Johannsebbach

The idea of classical focus streaming is good and I like the way I can search recordings by composers, soloists, ensembles and many criterion that none of the other popular streaming services can match. The lossless streaming is also nice.

However, the connection issues are very annoying. Usually, after a couple skips to find the right music for the moment, the app will be stuck at time zero, with the loading/connecting icon spinning forever. Once this happens, you will not be able to play any other work as they will also be “non-starters”. Only killing (swipe up in iOS) and restarting the app could fix this. Also, the music might suddenly stop in the middle of a piece for no apparent reason sometimes.

Also, as someone already mentioned, there is no easy way you can see the album cover when you are playing the music. The only time the app shows the album cover is when you actually play the “album” instead of a piece you located through search. I am not sure about future generations but most of us today still identify certain recordings by the album covers. There is no point showing the same Beethoven’s portrait when I go through his piano sonatas from various performers.

by Ca_55f1

Hello,
IDAGIO is a great tool and music service that provides that user a range of different high quality lossless recordings. The music is updated regularly and new recordings are available instantly.
However, the app needs a bit more work, it is not very user friendly and has bugs that needs fixing:
- You cannot reorder songs in a playlists you created.
- There’s not shuffle option when listing to songs anywhere, songs play in the order they are in, and you always have to choose the piece you want to listen to.
- You cannot choose songs to play next or put them in queue.
- There’s no option to choose ‘next similar song by different player’ just like in the website. This is an excellent option that is missing from this app.
- Text is a bit small and hard to read, especially of performers’ names. Can be eye straining sometimes.
- Music stops playing after you receive a phone call.
- There are internet connection problems, especially when streaming on cellular network.

Suggestions for Review:
- Please add a Dark Mode option. The menus can be too bright, especially when browsing at night.
- Can you please add the option to have the album’s artwork appear in the music player, instead of the composer’s picture. This is very helpful when choosing between music pieces by looking at the picture than just reading the recordings names.
- Can you please add Force Touch support for supported devices.

Thank you.

by Johannsebbach

The idea of classical focus streaming is good and I like the way I can search recordings by composers, soloists, ensembles and many criterion that none of the other popular streaming services can match. The lossless streaming is also nice.

However, the connection issues are very annoying. Usually, after a couple skips to find the right music for the moment, the app will be stuck at time zero, with the loading/connecting icon spinning forever. Once this happens, you will not be able to play any other work as they will also be “non-starters”. Only killing (swipe up in iOS) and restarting the app could fix this. Also, the music might suddenly stop in the middle of a piece for no apparent reason sometimes.

Also, as someone already mentioned, there is no easy way you can see the album cover when you are playing the music. The only time the app shows the album cover is when you actually play the “album” instead of a piece you located through search. I am not sure about future generations but most of us today still identify certain recordings by the album covers. There is no point showing the same Beethoven’s portrait when I go through his piano sonatas from various performers.