Contact Gymondo Support
Company Name: Gymondo
About: Gymondo is a subscription based online fitness and nutrition platform that makes fitness easily
accessible.
Headquarters: Berlin, Berlin, Germany.
Gymondo Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Gymondo: Fitness & Yoga. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Gymondo: Fitness & Yoga. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Gymondo
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Get Pricing Info for GymondoContact Gymondo! Or Contact Support
Need help using Gymondo? Try their Help Center now!
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Privacy & Terms:
https://www.gymondo.com/en/terms-and-conditions/
https://www.gymondo.com/en/privacy/
Read 4 Customer Service Reviews 😭😔💔
gymondo operates out of germany, making them exempt to reporting to the better business bureau -which is unfortunate because they get away with unauthorized charges! i paid for a 3 month subscription. as the end of my subscription approached, i went online to cancel my subscription. to my surprise, my password (which never changed) was not allowing me access to my gymondo profile in order to cancel. i looked and looked for a contact number to no avail. at this point, i was lead to believe that my membership had expired. within approximately 10 days, gymondo decided to charge my card for an additional 3 months - this charge was not authorized. the funny thing is that, now (approximately those same 10 days later), the same password allowed me access. if i had any questions, which i certainly did, i could only pose them through their website portal once logged in to gymondo. i requested, multiple times for my subscription to be canceled immediately and process a refund. they NEVER responded nor did they refund anything. the worst part was that when you email them, you receive no copy of conversation (or attempt of conversation, in this case) to help support your dispute through the credit card company. therefore, gymondo ultimately, somehow gets away with taking your money. it is quite frustrating that businesses can get away with this. if i walked into their business and walked out with merchandise without paying, i'd be arrested but it seems ok that they can walk away with my money without consequence. PLEASE BEWARE!!! gymondo gets ZERO stars from me.
Terrible customer service
by Eimajlynn22
I attempted to cancel before my free trial was up and haven’t gotten any response from customer service about it except the automated messages. Then I was charged $85 because
No one could help me out with canceling the free trial in time. You would think it would be on the app to cancel at any time, but I have tried multiple times and haven’t received any support. I don’t care about any reviews about how good the workouts are. If you don’t have good customer service, your product isn’t worth it.
Don’t sign up
by Ailyne11
I wanted to try it out to see what it was about. After having it for almost a month I realized I had only used it about three times. So I decided to cancel. I have reached out various times in the past few days about cancelling. All I get is an automated response that they’re working on the issue and will get back to me within the next 24 hours. They have not. I am trying to cancel before the next billing period.
Skeevey customer service
by Littlespols
Workouts are fine. Didn't end up working for me long term to work out online. Skeevy customer service.
I had bought an annual membership a year ago, stopped using after a month or two. Last week I see on my bank statement that the membership auto-renewed. I received no notice it would renew (I checked my email and spam). I cancelled the same day, and they would not refund the money. They just keep saying they always notify 3 days ahead of time. THEY DIDN'T. Such a scammy move to make someone pay a year's worth of something they won't use.
Have a Problem with Gymondo: Fitness & Yoga? Report Issue
Why should I report an Issue with Gymondo: Fitness & Yoga?
- Pulling issues faced by users like you is a good way to draw attention of Gymondo: Fitness & Yoga to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Gymondo: Fitness & Yoga customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Gymondo: Fitness & Yoga.
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