Midea Air Status
Are you having issues? Select the issue you are having below and provide feedback to Midea Air.
problems reported in the last 24 hours
Summary of Midea Air Problems 😠👌🔥
- Power button is easy to accidentally press
- App takes ~10 seconds to load the state of the ACs
- App often fails at controlling the ACs
- Doesn't match the screenshots in the App Store
- Doesn't integrate with real smart home ecosystems
37 Reported Issues: 😵🆘🛟🚨📢
Hi! The schedules function is not working for me in the midea air app. The device don't turn off when it's time. Is there any solution for this? Thank you.
The screen locked up in "Long press to edit your card including delete, rename" instruction when opening the app. Can't find the 'ok' button to continue. iphone 13.
The screen locked up in "Long press to edit your card including delete, rename" instruction when opening the app. Can't find the 'ok' button to continue. iphone 13.
The screen locked up in "Long press to edit your card including delete, rename" instruction when opening the app. Can't find the 'ok' button to continue. iphone 13 pro.
When I open the app, it starts giving instructions press display. Weather works goes past that then it says long press and you cannot get that one to go away stays locked up.
The schedule function is not working properly. I set everyday to go on at 8:30pm and off at 6:00am. It all worked except for sunday. I deleted all schedules and reconfigured. Now it's not shutting off at 6am.
I installed 6 units on Msmarthome app with no issue but 2 keep dropping off the app and will not re connect to msmarthome app even after a number of re tries. I keep getting error code 110004 even though AP is around 6 foot from router
Downloaded the new app MSmarthome to my iPhone. It works just as well as the old app. Sucks, doesn't work correctly like the old app didn't work for long.
Midea wont follow the schedules i set
Not showing proper location looks like chinese writing
For about 2 hours, unable to control air conditioning from phone. The app rejects logging in. If you manage to log in, most of the devices in the house appear offline. Tragedy!!!
Android app crashes. I've deleted cache and data. Restarted my phone. App still crashes. Please fix this issue.
Every time there is a schedule change in the app, the air conditioner unit displays 86F. Tried everything. Problem still there.
Problem with schedules. All of mine are set between 70-75F, but everytime there is change it shoots the unit up to 86F.
Similar problem with schedules. All of mine are set between 68-74F, but everytime there is change it shoots the unit up to 86F.
All my schedules no longer are working correctly. They say 68 or 70 but the unit is going to 86. I’ve deleted and re downloaded the app and it still is happening
problem is the aircondition start alone auto, app is dont work cos cant connect device,
The AccuWeather part of the app doesn't work....not downloading anything...is stuck on 32 degrees and 5% precip
The temperature and humidity are not displaying on the app. I
Every time when I try to open the schedule on the app it shuts off
App crashes when I open schedule. Reported by others on your website. Solutions you offered do not work. Problem started recently.
Every time I try to access the dehumidifier schedule via the app, the app shuts down. All other functions seem to work.
Every time I try to access the dehumidifier schedule via the app, the app shuts down. All other functions seem to work.
App keeps logging me out after less than 24 hours, using latest version on iphone 11, really annoying to keep having to log in and change from celcius to fahrenheit EVERY.DAMN.DAY
Unable to log into the app
When I change the temperature using the sliding dot on the circle, I get an error message as the AC unit is changing temperature: "lbs enter config is not enable"
Getting the following errors Error 4031 sync device information failure -9999 operation failed I have reset my phone, my internet, deleted and reinstalled the app on my iPhone and I still can’t get it to work.
After 1 day app stopped working...system error...connection closed... unacceptable
I cannot log into the app. I receive a pop up message that says "System error" and remain at the log in screen. Nothing happens other than the system error message. I tried Uninstalling and reinstalling the app and still have the same problem.
When i open de app i get this msg [4030] Sync device information failure and it won’t let me in
Have a Problem with Midea Air? Report Issue
Common Midea Air Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Midea Air app on iOS and Android devices. Solve all Midea Air app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GD Midea Air-Conditioning Equipment Co., Ltd., developers of Midea Air.
Midea Air is one integrated app which published with Midea air category products; it is compatible with new version smart wifi module and connected with open cloud service. 1. Simply Control Midea Smart Air products: Comfort, Efficiency, and Safety. 2. 3. Remote Control: Obtain and Modify Your Home Air Quality Anywhere. 5.
