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About: The PatientSpot registry was developed to empower people with chronic diseases
to fight back by participating in real-world, patient-centric research. With
this app, you will be able to track YOUR symptoms, health and wellness using
surveys, completing validated patient reporting outcomes questionnaires and
using data captured by your phone (biosensor data) to monitor well-being.


 
  2026-04-16

PatientSpot Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit PatientSpot Website

Privacy Policy: https://arthritispower.creakyjoints.org/privacy.php

Developer: Global Healthy Living Foundation







3 Most reported problems 😔💔

3.3 out of 5

Interesting concept Poor execution

2025-03-26

by Ldemm

Really like the overall idea but after I set everything up and was ready to take the assessment and clicked the button to do so, it does nothing. Shows the button is being pressed but takes me nowhere. From both the Home Screen and the track screen. So it is essentially useless if I can’t actually track anything because the app is glitching.

oops

2025-03-27

by BBgrief

couldn't even complete one assessment for all the times it couldn't load the next question. Had to quit after another"oops" that didn't follow up with a repeatable response; no eay to continue. I will probably try again but do far, this is useless.

Can’t log in

2025-03-28

by Aaaldjejfnsjdd

It suddenly started saying my password isn’t correct. When I tried to reset my password it said it could not send a reset email. There is no way to contact customer service to resolve this unless I log in.




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  1. Pulling issues faced by users like you is a good way to draw attention of PatientSpot to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a PatientSpot customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PatientSpot.


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