Order food and drinks with the Wetherspoon app, from your phone, and have them
delivered to your table.
• Order a meal, a round of drinks or both – and
we will bring them to your table.
Are you having issues? Select the issue you are having below and provide feedback to Wetherspoon.
By mike cogan 5 months ago
When I choose a pub and tell the app my table number and click on continue the app asks me to choose a pub again over and over.
By Rick 7 months ago
If you do not have an email address this app is useless.
By Paul Kennedy 10 months ago
The app hasn't worked properly for 6 months or more. Sometimes I order food and a drink, get to checkout and the card scan doesn't work (even though it is surrounded by the green box) so I go to manual only to find that isn't accepted either. Other times food is chosen, then drink, then I'm not allowed to go any further. The last time I tried to use the app I was with 2 friends and all of us got to the point of paying when we were told that the food we had ordered was no longer available. When we went to the bar we ordered the same meals without a problem. Before this period the app worked perfectly every time- what happened?
By Peter lee 10 months ago
My phone can only get the staff app
By Mr Andrew Lindop 1 year ago
Using App on steak club night but prices are exactly the same on steak club as they are in fresh from the grill on any night of the week?
By Trevor 1 year ago
I can't download app on android says it's not compatible worked OK before
By Anita Doran 1 year ago
The app is not allowing me to complete the order to include drinks
By desmond mccoy 1 year ago
App just keeps crashing. Been using the app for 2-3 years, now it freezes, keeps going back to the location. Can't complete an order. Please advise
By Ian Bentley 1 year ago
Been trying to access app to see which drinks were available but all I get is "menu not available" and to check my wi-fi, which is working. App worked ok earlier in week.
By John Gilmour 1 year ago
Why if it's not broken alter it. Like thousands of others I can no longer use my app. Having no legs the app saved me a lot of bother. I now can't go out by myself as going to the bar is a struggle.
By isabelle taylor 1 year ago
whenever i order a me it never lets me add a drink to it therefore i’m unable to add my order
By GRAHAM TINGLE 1 year ago
Tried to use my coupon on Sunday, but reader said I had already used it This was on 19th June at the Sherwood in Sheffield
By Susan Harrison 1 year ago
Wetherspoons app was working fine until 3months ago, now it says it is not compatible with my phone.
By Clive cook 1 year ago
I was in weatherspoons last week ..4 of us two people on three network two on ee.the two of us on three could not use the app latest version all on android . The two on ee could use the app no problem.
By James Burke 1 year ago
I can't download the app it tells me me it is not suitable for my phone the phone is a Samsung j5 about 3 to 4 years old thank you
By Raymond Tweedale 1 year ago
Very upset , I cannot use your app any more , to me it was very important , everyone is saying it's because you have invented a rubbish new app that thousands of people cannot use on older style phones , it must be costing you a fortune , without the app to save unnecessarily travelling for sometimes ales that I cannot drink I have started to visit other pubs locally , along with thousands of other people who cannot use the app any more , the new app is a very bad idea for your business , kindly revert back to the app that actually used to work and sack the people who invented your potty new app ! ! !
By Paul 1 year ago
The app keeps returning to select a location even though I've selected one.
By Robert 1 year ago
I have a Samsung Galaxy J3 2016 android phone and it's not letting me download the Wetherspoon food and drink order app not compatible or available for my device why ?
By [email protected] 1 year ago
Can't download new app on Samsung s6 please say if I can get prev one
By Robert Pride 1 year ago
App stopped working comes up with “your device is not compatible with this version." uninstalled it and it won’t reinstall I have an android system.
By Mark Salida 1 year ago
Hi, I can’t order a drink from the drinks menu when ordering food drives me nuts I have a iPhone x
By David 1 year ago
Hi The app no longer works on my phone, I think it is because I have Android 6? I used this app a lot, can you not have a roll back version?
By Colin Rooney 1 year ago
Can’t order drinks when ordering food that includes a drink on iPhone 11
By Paul W 1 year ago
Got a message yesterday to update the app on my 3 year old android phone, when I tried to update the app I get a message 'this app is not available on your device'. There is no going back to the older version. I used to use the app a lot especially the ale finder to see which ales are available in my local Spoons pubs. Without access to this app I am less likely to visit Spoons and more likely to visit other pubs instead. The developer says bug fixes, it seems they have created a bug as though don't want people with older phones using their pubs. I'm not going to change my phone because every other app works fine, but Spoons will be getting my custom much less often because of this stupid update.
By Alistair Campbell 1 year ago
Drop down menu for drinks will not drop down. Latest iOS and app versions in play. Any ideas?
By Alan 1 year ago
why oh why did you have to change the app. A lot of older people like me have been using the app to order drinks and food, and have older phones that they know how to use, now I have too struggle to get to the bar and order. If it's not broken don't mend it. Why not run two apps that do the same thing and make life easier for us all.
By Karen Rogers 1 year ago
I get a message saying: This app is no longer compatible with this phone. I used the app every time I visit. This is so annoying 😤
By Marc Wilkins 1 year ago
I get a message saying: This app is no longer compatible with this phone. My wife has the same phone, and she also has the same message. Since the last app update.
By MB 1 year ago
From Wetherspoon: We can confirm that, following our recent update, those with devices up to iOS 12 and Android 7, are no longer compatible with our Order & Pay app. We apologise for any disappointment this may cause. Please note that the QR code also allows our customers to order food and drinks to their table without downloading the Wetherspoon app. Simply scan the QR code on your table or menu with your phone’s camera and click the jdw.online link, enter your table number, then continue to place your order.
By Simon Andrews 1 year ago
Old Wetherspoons app not working on Android phone. Error ..."your device is not compatible with this version." The new version will not load at all, just displays blank screen.
By Ernie 1 year ago
Been using your app this morning... ordered and paid for my breakfast with no probs. Decided to load latest version of app so deleted my current version and tried to load your new latest version. It's now telling me my phone is no longer compatible. That's the same phone I used to order my breakfast this morning.
By Trevor Noble 1 year ago
Trying to re-install Wetherspoon app but keep getting the message "...your device is not compatible with this version." All software updates are recent.
- Card doesn't always scan
- Requires customer to download an app to order food
- Poorly thought out
- Disincentivizes waitstaff to be personable and helpful
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Complete guide to troubleshoot Wetherspoon app on iOS and Android devices. Solve all Wetherspoon app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at JD Wetherspoon plc, developers of Wetherspoon.
100% Contact Match
Developer: J D Wetherspoon plc
E-Mail: [email protected]
Website: Visit Wetherspoon Website
66.67% Contact Match
Developer: J D Wetherspoon PLC
E-Mail: [email protected]
Website: Visit J D Wetherspoon PLC Website
Order food and drinks with the this app app, from your phone, and have them delivered to your table. • Order a meal, a round of drinks or both – and we will bring them to your table. • Paying is simple: use your card, PayPal or Apple Pay. • Take advantage of the reorder function to purchase rounds, when in a group.