Wetherspoon app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
55.1%

Something else
21.7%

Crashes
11.6%

Connection
8.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Wetherspoon Problems 😠👌🔥

- Card doesn't always scan

- Requires customer to download an app to order food

- Poorly thought out

- Disincentivizes waitstaff to be personable and helpful

  32 Reported Issues: 😵🆘🛟🚨📢

Mike Cogan
2023-11-03

When I choose a pub and tell the app my table number and click on continue the app asks me to choose a pub again over and over.

Rick
2023-09-11

If you do not have an email address this app is useless.

Paul Kennedy
2023-06-15

The app hasn't worked properly for 6 months or more. Sometimes I order food and a drink, get to checkout and the card scan doesn't work (even though it is surrounded by the green box) so I go to manual only to find that isn't accepted either. Other times food is chosen, then drink, then I'm not allowed to go any further. The last time I tried to use the app I was with 2 friends and all of us got to the point of paying when we were told that the food we had ordered was no longer available. When we went to the bar we ordered the same meals without a problem. Before this period the app worked perfectly every time- what happened?

Peter Lee
2023-06-03

My phone can only get the staff app

Mr Andrew Lindop
2022-08-30

Using App on steak club night but prices are exactly the same on steak club as they are in fresh from the grill on any night of the week?

Trevor
2022-08-28

I can't download app on android says it's not compatible worked OK before

Anita Doran
2022-08-25

The app is not allowing me to complete the order to include drinks

Desmond Mccoy
2022-08-13

App just keeps crashing. Been using the app for 2-3 years, now it freezes, keeps going back to the location. Can't complete an order. Please advise

Ian Bentley
2022-08-05

Been trying to access app to see which drinks were available but all I get is "menu not available" and to check my wi-fi, which is working. App worked ok earlier in week.

John Gilmour
2022-08-05

Why if it's not broken alter it. Like thousands of others I can no longer use my app. Having no legs the app saved me a lot of bother. I now can't go out by myself as going to the bar is a struggle.

Isabelle Taylor
2022-06-21

whenever i order a me it never lets me add a drink to it therefore i’m unable to add my order

GRAHAM TINGLE
2022-06-21

Tried to use my coupon on Sunday, but reader said I had already used it This was on 19th June at the Sherwood in Sheffield

Susan Harrison
2022-06-19

Wetherspoons app was working fine until 3months ago, now it says it is not compatible with my phone.

Clive Cook
2022-06-19

I was in weatherspoons last week ..4 of us two people on three network two on ee.the two of us on three could not use the app latest version all on android . The two on ee could use the app no problem.

James Burke
2022-06-19

I can't download the app it tells me me it is not suitable for my phone the phone is a Samsung j5 about 3 to 4 years old thank you

Raymond Tweedale
2022-06-16

Very upset , I cannot use your app any more , to me it was very important , everyone is saying it's because you have invented a rubbish new app that thousands of people cannot use on older style phones , it must be costing you a fortune , without the app to save unnecessarily travelling for sometimes ales that I cannot drink I have started to visit other pubs locally , along with thousands of other people who cannot use the app any more , the new app is a very bad idea for your business , kindly revert back to the app that actually used to work and sack the people who invented your potty new app ! ! !

Paul
2022-06-15

The app keeps returning to select a location even though I've selected one.

Robert
2022-06-06

I have a Samsung Galaxy J3 2016 android phone and it's not letting me download the Wetherspoon food and drink order app not compatible or available for my device why ?

2022-06-06

Can't download new app on Samsung s6 please say if I can get prev one

Robert Pride
2022-06-05

App stopped working comes up with “your device is not compatible with this version." uninstalled it and it won’t reinstall I have an android system.

Mark Salida
2022-06-03

Hi, I can’t order a drink from the drinks menu when ordering food drives me nuts I have a iPhone x

David
2022-06-02

Hi The app no longer works on my phone, I think it is because I have Android 6? I used this app a lot, can you not have a roll back version?

Colin Rooney
2022-05-28

Can’t order drinks when ordering food that includes a drink on iPhone 11

Paul W
2022-05-20

Got a message yesterday to update the app on my 3 year old android phone, when I tried to update the app I get a message 'this app is not available on your device'. There is no going back to the older version. I used to use the app a lot especially the ale finder to see which ales are available in my local Spoons pubs. Without access to this app I am less likely to visit Spoons and more likely to visit other pubs instead. The developer says bug fixes, it seems they have created a bug as though don't want people with older phones using their pubs. I'm not going to change my phone because every other app works fine, but Spoons will be getting my custom much less often because of this stupid update.

Alistair Campbell
2022-05-20

Drop down menu for drinks will not drop down. Latest iOS and app versions in play. Any ideas?

Alan
2022-05-18

why oh why did you have to change the app. A lot of older people like me have been using the app to order drinks and food, and have older phones that they know how to use, now I have too struggle to get to the bar and order. If it's not broken don't mend it. Why not run two apps that do the same thing and make life easier for us all.

Karen Rogers
2022-05-18

I get a message saying: This app is no longer compatible with this phone. I used the app every time I visit. This is so annoying 😤

Marc Wilkins
2022-05-17

I get a message saying: This app is no longer compatible with this phone. My wife has the same phone, and she also has the same message. Since the last app update.

MB
2022-05-13

From Wetherspoon: We can confirm that, following our recent update, those with devices up to iOS 12 and Android 7, are no longer compatible with our Order & Pay app. We apologise for any disappointment this may cause. Please note that the QR code also allows our customers to order food and drinks to their table without downloading the Wetherspoon app. Simply scan the QR code on your table or menu with your phone’s camera and click the jdw.online link, enter your table number, then continue to place your order.

Simon Andrews
2022-05-08

Old Wetherspoons app not working on Android phone. Error ..."your device is not compatible with this version." The new version will not load at all, just displays blank screen.

Showing 1-30 of 32

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Developer: J D Wetherspoon plc




About this app

Order food and drinks with the this app app, from your phone, and have them delivered to your table. • Order a meal, a round of drinks or both – and we will bring them to your table. • Paying is simple: use your card, PayPal or Apple Pay. • Take advantage of the reorder function to purchase rounds, when in a group.