Empower app not working? crashes or has problems?

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I have a problem with Empower

Are you having issues? Select the issue you are having below and provide feedback to Empower.



⚠️ Most reported problems ⚠️
Crashes
42.3%

Not working
23.1%

Login
17.7%

Connection
6.2%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Empower Problems 🔥

- Not able to see who money is invested with

- Doesn't show money contributed versus money employer contributes

- Incredibly slow to update



📋 7 Reported Issues:

.
.GT 2025-01-30

Empower will not launch on my ipad

J
Janet Hodges 2024-07-03

The app on my iPhone opens and then promptly crashes. Can you take a look?

G
Gary Vella 2024-07-02

App crashed/closes right after login. No chance to tap menu. Running on IOS. App and phone are up to date. Removed app and added back, same issue after going through 2FA. Restarted phone, same issue.

S
Steve 2024-01-20

Your app is becoming almost unusable at this point. Besides having a constantly reauthenticate constantly, a lot of times I have issues trying to get accurate balances.

S
Sheila Garrity 2024-01-15

App keeps crashing. I can't save changes.

D
David T Lash 2023-06-23

I am able to see the home screen just fine. When I click on account and select an item like withdraw it only shows a blank white screen for the website. Get blank white screen on all items picked under account.

B
Brian Kearns 2023-01-30

website not providing information i need and app not working

Showing 1-7 of 7 reported issues:

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Developer: Empower Finance