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by Narddog123

I wish I could go back to voya. Ever since my company changed to empower - I’ve felt so much less empowered managing my 401k.

This app has always been flawed but now I can’t even login after the last update. 1) Prior to this issues logging in seemed to take a solid 30 seconds after entering credentials - now it won’t log in at all. 2) Having the ability to see a graph / multiple types of bar/line graphs on month over month or year over year progress with different colors for each fund is important but extremely lacking. 3) Also being able to compare on a table available mutual funds to invest in to and history of possible fund performance on a birds eye view for the last 30 days, ytd, 3month, 6month, 1 year, 3, 5, 10 year for a given etf/fund is so crucial but lacking in this app. 4) having visibility with reinvesting dividends and when the next ex-div dates are happening for my company needs to be present as well (and isn’t but is in other 401k apps like voya). Developers please give this app some love as its extremely lacking in core features that are present in other competitor apps (like voya etc)

by Rifleman 45

I put this app on my phone to help manage my fiancé’s retirement plan here are the pros and cons I’ve found it is very simple and easily navigated and pretty straightforward Easily make changes change your investments increase or decrease contribution amounts only would recommend it To you anyone with an account way easier Then trying to manage your account from their website which need serious work and being more user-friendly go with the app. Con However not being Able to see who your money is invested with is a major drawback if you press the managed account button it tells you you don’t have authorization but it is your money so who is this authorized person managing the account. con two it doesn’t show you the money that you contribute versus the money your employer contributes. Con three it is incredibly slow to update my fiancé’s has been showing the same amount for a month and finally went up one dollar today when she got paid I would say both their app and their website need a major overhaul.

by Saiwing217

I was forced to use this app on my ipad and iphone since Empower has coded a User Agent (UA) detection into their platform. This allows them to see what device or browser I am coming in on. They will deny you entry and force a load this app page on to you. In essence you cannot access their web page from a mobile device. This would be tolerable if the app is even 50% of the features and function of their website. This is a dumbed down app. When you want to restack your investments you have only the option to do so by percentage which force you to calculate each percentage in the new target percentages. No other financial organization ie Vanguard, Trowe, etc. would force you to use the app only from your iPad. We should have the option to choose. Well I choose to NOT use this dumbdowned app. I will go old school and use my PC until they shut that down. Don’t use this app. Call their customer service and register your complaint.