Cardiogram: HeartIQ MigraineIQ Reviews

by Cathydsrna

The big advantage of the premium this app app subscription is the ability of Cardiogram to alert you to elevated heart rate and low heart rates that could be indicative of a heart problem. You adjust the settings for high and low bpm. The default high heart rate setting is 129 beats per minute. The problem I have encountered numerous times since I started my subscription is that I get high heart rate notifications from this app while I am working out in cardio sessions. These alerts come even though I have opened and am using my exercise app on Apple Watch 4 which syncs to this app. this app app recognizes that I am in a workout as when I finish my workout by selecting end workout I get a nice workout display on the this app app. I shouldn’t be receiving high heart rate alerts during a workout as I am trying to reach my target heart rate which is almost 150 bpm. this app premium should have different high heart rate alert settings: one for during workouts which for me might be 160 bpm and another for when I am not exercising which would be a lot lower. I agree I can change the settings before and after each exercise period but who will remember to do this and for the price of Cardiogram this should have been thought through.
Also at first I believed the premium app said they would respond to comments submitted thru Cardiogram in 24 hours. Now it says 4 business days. I sent an inquiry almost a week ago and have not had a response.

by Battlewithin

I liked to use Cardiogram’s complication on my main watch face, but as of yesterday’s update, it had to go. Up until then, the battery would last about a day. I’d charge it mid-morning and be fine until the next day.
Yesterday, I did the same thing, but was quite surprised to get a 10% battery warning at 5:30 in the evening. Even “playing” with the Watch all day, it has never drained that fast.
I thought I might just need to restart it, so I did that, charged it up and took it for my workout. It lost 5% on the 10 minute drive there and another 20% over the next hour or so. In other words, still too fast.
Having already checked the updates, I removed Cardiogram’s complication from the Face it was on. I’ve lost 12% battery after a full night of sleep and kid drop off.
Bye bye this app! Sad to see you go, but I prefer convenience to hassle. You’re no longer on the convenient end.

by L.ralston137

I see absolutely no benefit of Cardiogram. I was so excited to get additional data from my Fitbit but alas this is a complete waste of time.

1. The data is vastly different than what is shown by my Fitbit. My resting BMP is both higher and lower than what Fitbit shows.

2. The “timeline” is horrible. It shows you practically no data yet is filled with ads to “add friends” and “try premium” except the only additional features available at this premium price are the ability to share data with your family and friends, which is useless for me. I was hoping for additional insights on my personal data yet there is nowhere to find this information. It’s basically a more ad-filled and less-informative version of what I already have on the Fitbit app.

3. Overall this basically works like a diary. You can enter if you were happy, sad, stressed, drinking, etc. during high heart rate periods but that does absolutely nothing because you need to go to that specific day and all you see is the info you put in. There are no graphs showing trends of data, really just no useful features at all. You can do all of this on Fitbit any way.

This was a massive letdown for me.

by Wendyannh

All of the other reviews I’ve seen saying the privacy policy is intrusive very much understate the case.

This thing wants *all* kinds of personal data - and makes it clear that even if you use a burner email or FB account that you aren’t safe because they actually track your Apple Watch’s serial number and ownership data, among other things!

They say they need all of this do they can send you update notices, allegedly not for marketing purposes.

Furthermore, they won’t even remove your data even if you delete your account - or even if you ask them to do so!

If you live in California, and only then, you can request information about what data they have on you, but they still won’t remove it for any reason.

They do make clear that they are not subject to HIPAA, so forget that protection, too.

The video shows an actual EKG tracing, but there is no evidence in the preview data that that is actually part of Cardiogram as downloaded.

They don’t even offer an actual monitoring service that would notify you if there’s a problem with your heart that is detected in exchange for all of the personal data.

Deleted without opening - and I recommend you don’t even download it.

by Weenchie

I have been continually confused about how Cardiogram should work. I have opened repeatedly it since I got it (60 days to about 10 days ago) and it presents information 2weeks + old on the opening screen. To see the current days readings I had to go to the calendar to get the current days readout. But recently it doesn’t even allow me to access my history, profile, habits, timeline or metrics at all. In the beginning it allowed me to see charted averages based on my numbers compared to other anonymous users. It no longer offers that option. Cardiogram is not my doctor, don’t get me wrong-I am willing to contribute to the medical study, but with its link to share information with my insurer, this makes me uncomfortable. Particularly since my I-watch is not a true calibrated medical device. FYI- I have updated Cardiogram and my watch recently.

by Lifelongresearch

Cardiogram does not update all the time. The data on the metrics never matches the data on Apple’s Health app. It always is much lower on things like “stand.” While I am on the 95-99% on many areas it never records my exercise time correctly or my stand time correctly. I contacted the people who quickly responded with the typical user-error type of condescending answer. I discovered their advice was not the best because all I had to do is force quit. The layout of Cardiogram is intuitive it simply does not work in an accurate way to motivate the user. Another concern is they would randomly ask me personal health questions. Then they asked me to see if I qualified for a survey paid for by an insurance company. This makes me question their integrity in collecting data and the errors on my data may be by design. I wish Apple would check on this issue.

by Suzyque74

For over a year I have used Cardiogram to monitor my heart on my iwatch and it has worked great. I even had some heart issues a few months back and I used Cardiogram to keep aware of what was happening with my heart. I saw a cardiologist and told him how I have been monitoring my issues with Cardiogram . He was aware of Cardiogram and even asked if I used it. It’s been working wonderfully. 2 days ago I noticed my heart rate wasn’t changing with activity. I’d tap on Cardiogram on my iwatch and it wouldn’t respond. I didn’t think much about it. Today it was doing it again. Not responding to activity. I deleted Cardiogram from my phone and my iwatch. Then I reinstalled it on both. Now it won’t install back onto my iwatch. I was a happy customer Of Cardiogram. Now I’m not so happy. It will not reinstall on my iwatch. I hope this is just a bug that you all need to work out.

by SingleServPepper

Said I slept 9 hours last night, off by 6 hours. Can't edit the sleep and can't adjust anything that's grossly out of whack. Really useless to have it working with bad information. Even worse, they acknowledge they sell your data and use it for third party research but you have to pay for premium? I don't think so. If you're selling my information I get to use the premium or I don't use Cardiogram . I could understand if I didn't opt in but I'm going through my daily life and you're selling that information and in return I get a half-assed app that's missing even the basics?

Do yourself a favor, try it, realize that it's useless without being able to edit and the premium features, read the section where they openly say they're selling your data, and then delete Cardiogram without looking back. They want something for nothing, it doesn't work like that.

by CharityGH

I have sent numerous messages regarding my data being erased, not picking up the information from other apps associated with Cardiogram. I can’t back up my information, I just recently found out because I opened my email to track my information Cardiogram erased the information stored, what I have emailed is lost. When I open email it states items no long exist not found. I am so frustrated and furious. I will no longer use Cardiogram. I have been using it for a few years and was happy at the time but that is no longer the case. I give Cardiogram now a zero!!!!! I will make sure people are aware of the problems with Cardiogram. In Cardiogram itself it doesn’t update properly and I can’t go past a certain date. I am tired I sending messages for help, I am done with Cardiogram. Good bye for good. 😡

by NavyWife216

I paid for the premium membership but every time I turn around it puts me back at the free version. Then I have to click ‘restore purchases’ to get the paid version back and sometimes that doesn’t even work. This is getting irritating. Fix Cardiogram or give me my money back! I have heart issues and was relying on Cardiogram to monitor what my heart is doing and to keep a record of it so my doctor can have access to the information. I need an app that is reliable. During the times it stays on the premium version it’s a good app. But I can’t rate it higher than 2 stars unless they fix the major issues. I don’t recommend paying for premium until these issues are fixed. Otherwise you are just wasting your money! (And yes, I have the most updated version of Cardiogram so it’s not user error)

by XIXIILXXXI

The premium option states that it offers more insight and greater customer service availability. I cannot speak to the insight as the upgrade provided the same experience as the basic for me. That said, the customer service promise for prompt responses is a flat out lie. The application allows for alerts if thresholds are hit. Cardiogram never once alerted me to heart rates above 120 bpm as I had it set to do. I confirmed that all notifications are set accurately. I emailed premium customer support and got an auto response that someone would get back to me in 24-48 hours. Two days later still no response. I sent a second email and waited two days longer (that’s a total of four days) and still no answer. The premium service is a fraud. It’s the same as the basic app both in services it provides you and the utter lack of assistance when needed. While the basic is a decent app, please do yourself a favor and absolutely DO NOT pay for the premium subscription. You’ll thank yourself later.

by Mr. Commissioner

This is the only app I’ve ever bought a subscription for and I feel pretty ripped off. Not necessarily because some features didn’t work, but because all of my emails asking for help were ignored. There is an option to tag your graphs and then search them later, but unfortunately that just doesn’t work at all. There’s no way to organize the graphs, it updates sporadically, and the high/low heart rate notifications don’t work. I’m a 25 year old dude, so I understand how to work my phone. It’s not user error, and because they refuse to respond to me I cancelled my subscription and moved to a different app. Pretty disappointed with this one because the potential was so high. It would’ve been my favorite if it would’ve worked.

by Swetiepeti

So I had issues. Like I asked for them NOT to use my main EMAIL as I really don’t like the idea of what if they get hacked into like yahoo and others? I’d rather they used my throwaway Facebook account for me to use as a sign in and them to know my FB password as I really don’t care so much about it as I do my email account. I’ve emailed about it more than once and no one bothered to email back.
I had issues with my graphs not populating.... except for the Steps. But I have a Fitbit so that’s redundant. The main thing I wanted it for was to watch my heart and so far, it’s done a spectacularly crappy job at that. It doesn’t tell me a rhythm, only a high, doesn’t tell me a low. I’m trying to see what value it has OVER the HealthKit heart rate
I finally uninstalled it. Thanks for nothing guys. You were singularly unhelpful.

Update: this app support eventually got back to me and they reset my account. For those who have yet to open a this app account here is my advice. Make a throwaway email account to attach it to. Because they were nosy post on other formats. What business is it of theirs who my “friends” are? Oh and they’ll “ask permission before they post on your account”. Uh, I don’t want to take the time to say no. So upgrading from a 1 although I’m not sure how much more helpful it is than HealthKit truly. I have yet to see a aha moment

by Momtocats

My previous review was “Very Disappointed” because of issues noted below. I’m happy to report that the data issues I had with Cardiogram have been resolved and Cardiogram is again monitoring my heart rate. I depend on the this app app as it gives me data that is critical in managing my Afib. I even showed results to my Cardiologist and medication was altered accordingly. Thank you!
Further to my earlier Review (see below), now the message indicates they’ve been adding capacity all weekend and their systems are processing my data. All weekend? And, still no updates! I worked in technology and if our end users experienced these issues, for this length of time, heads would have rolled! Previous Review: I’m still waiting for updates. Using the latest version and everything was fine until this week. Data doesn’t update. Message says to reload, which I did several times, deleted Cardiogram and downloaded again. Worked a few hours, then stopped collecting data again. As refreshing and reloading didn’t work, I emailed the address indicated. Email was returned as undeliverable. Prior to these issues and frustration, I would have given this app five stars because it had worked so well and gave me data that I took to my Cardiologist.

by 75geek

I have a personal reason for using this app. I had an acute MI almost 20 years ago. That event damaged my heart’s internal pacer. Subsequently, I often suffer dysthymia... poor internal control of my heart rate. My heart runs slow... my bradycardia is in the 50’s and goes as slow as the 30’s during sleep. As you might guess, I have an embedded pacemaker.

Having a heart make random transit into error modes like A-Fib and Bigeminy is rather scary. I am thankful to Cardiogram’s developer(s) for their commitment to measuring one’s heart pace continually. I find the recorded results helpful to authenticate my heart’s excursions to my Cardiologist.

I find myself ignorant of the method to chronicle my heart’s data via this app. I want to give my cardiologist a general idea of the ‘roller coaster’ ride my heart beat changes cause during times awake and asleep.

If you have any doubts why you might be feeling uncomfortable or nauseous, or you suspect your heart is slow or racing, this tool will testify to the events a heart clinician should be made aware of. It is a ‘wake up call’.

this app is a simple comprehensive tool. As of it’s latest release version, as a cardiac patient and a retired software engineer, I am impressed with it.

Give it a try...

by TSXPERT7

I was skeptical about an app that made such claims as this app did, especially for the free version. Either they would kill you with ads, or limit its functionality to near zero. I am pleased to report that neither is true. Ads live at the bottom of the screen, and all the functions that I want are there. The paid version includes the ability to generate and share reports. While such a function is very desirable, it is not mandatory for the effective use of this elegant app. Bravo Zulu to the developers for offering mega value with pestering for money on every click.

by Bcmom57

I don’t write reviews but on this one I have to say thank you. Cardiogram probably saved my life or at least helped prevent a stroke. I have been having dizzy spells for quite awhile but despite numerous trips to cardiologist and neurologist we could not find the issue. I was told about Cardiogram by my cardiologist and I installed it in his office. It picked up elevated heart rates and lead to having a second heart monitor being placed. Within 24 hours of having the monitor afib/flutter was diagnosed and I have been placed on the proper medications. I want you to know the heart rates posted on the site matched the rates being picked up by the monitor. The only difference was the monitor showed the rhythm the doctor needed. I feel comfortable knowing that I can monitor my heart rate using Cardiogram and if I see issues can bring it to my doctor.

by Rusty337

It is a great app it does show me my heart rate but to go back or measure continuously once it closes I have to re-login in order for it to retake all my statistics it doesn’t compare to anything else so basically I have to close it all down and then re-open to see what my heart rate is again if it shuts down by itself that’s what I have to do I don’t understand why it’s so hard to see average or or consistency or to see my heart rate in present moment once it closes. So like now medically I’m under a little distress my heart rate is beyond 140 a minute but I have to keep logging out of my watch and read back in for it tell me that that’s why areas I think you would be beneficial to have a button somewhere in touch to bring back my past results compare them to know it’s a great app you guys are awesome you’re working really hard on this I can tell anyway that would be very helpful thank you,
Rusty Randolph

by Mando2677

For those of you that think you are possibly at risk or have family history, you need to really think about getting Cardiogram. Plus it’s free!

I woke up to my heart not beating right. Decided to put my watch on and check it out. Results came back 3x Atrial Fibrillation. Not a heart attack, iWatch doesn’t detect that. It was enough for me to head down to the ER.

The staff was like “yeah sure, your watch told you”. They took me back did the “official ECG” they were like oh!? Waited a bit to see one of the ER Dr’s and he was in disbelief and still shrugging it off. He checked with his stethoscope and the look on his face was priceless. He turns to the nurse and was “yep Afab”. Even though he had the official ECG report.

I Spent a couple of days and got my heart back in the right rhythm, and feeling better.

The nurses and even the cardiologist themselves were in disbelief. They were amazed at how accurate it was, and even loved how it showed measurements too.

This is a great device to have for those at risk or even possibly think they might be, you should highly think about getting this.

Mando

by Kavani

UPDATE:: In less than 24 hours, my 2 biggest concerns were addressed. Having a highly responsive team of devs definitely give it the 5 stars. I look forward to seeing Cardiogram continue to grow.

Okay, I’ve only been using Cardiogram for a little less than 2 months. And recently ended up in the ER because my heart rate has been randomly dropping very low and causing me issues. While my doctor and I are going through all the testing right now, no heart attack or PEs, Cardiogram has been great for me to pinpoint when I have an episode.

Why not 5 stars?

1) While app can monitor real time, it still takes 15 - 20 minutes before an alert reaches me.

2) When requesting the pdf, the big blue banner that give the whole spiel about what the ? means is on every entry - effectively blocking the tags and any high values.

3) Not as intuitive as I hoped it would be, but allow the alerts to be set in multiples of 5 bpm vs 10 bpm.

All in all, I am pleased with Cardiogram . Keep up the good work!

by Loki & Me

Bought a year subscription to Cardiogram, recently have been having irregularities with my heart beats. After visiting the cardiologist and having all the tests a root cause could not be found. I got myself a Apple Watch and downloaded a few apps that could help me track my heartbeat and let me send the info to my doc. This one does not communicate with my watch very well, it fails to update even though my watch will have elevated heart rate, when I open Cardiogram on my phone it’s different, even after refreshing and closing out and reopening it’s still not what my watch is reading on my wrist. Cardiogram won the phone also has big “holes” where no heart rate was detected. I wear my watch all the time, the only time I don’t have it on would be the short time it needs to charge. Today Cardiogram has not heart rate for 5 hours, my watch shows my heartbeat but no data I could send my doc. Do not buy the premium, save ur money, there are better apps.

by Drock76!0131

I have to say, Cardiogram is pretty great. There are minor things that can be improved but overall, it’s solid.

My one big ask is to remove the repeated request to enable push notifications. I have to dismiss this every time I open Cardiogram and it’s hugely annoying. Once I say “I’m not interested” once, please hide this UI forever. I assume this is a bug. If it is, please fix it! If it isn’t a bug, please make it an “improvement” and remove this. It’s bad UX.

Similarly, remove the blue bar that says “swipe below the graph to see more insights” after I’ve seen it once. There are pagination dots there. People will get it.