delete Help Scout

How to Delete Help Scout

Published by Help Scout Inc. on 2023-12-18

We have made it super easy to delete Help Scout account and/or app.


Guide to Delete Help Scout

Things to note before removing Help Scout:

  1. The developer of Help Scout is Help Scout Inc. and all inquiries must go to them.
  2. Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like Help Scout Inc. holding their data to delete it. The law mandates that Help Scout Inc. must comply within a month.
  3. American residents (California only - you can claim to reside here) are empowered by the CCPA to request that Help Scout Inc. delete any data it has on you or risk incurring a fine (upto 7.5k usd).
  4. If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.


         


How to delete Help Scout account:

Generally, here are your options if you need your account deleted:

Option 1: Reach out to Help Scout via Justuseapp. Get all Contact details →

Option 2: Visit the Help Scout website directly Here →

Option 3:   Contact Help Scout Support/ Customer Service:

  1. 100% Contact Match


  2. 62.5% Contact Match




How to Delete Help Scout from your iPhone or Android.


Delete Help Scout from iPhone.

To delete Help Scout from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Help Scout until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Help Scout app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Help Scout from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Help Scout, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

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What is Help Scout?

Help Scout's iOS app gives you powerful customer support software in your pocket so you can quickly assist customers from wherever you are. Keep your finger (literally) on the pulse of what's happening with your customers, collaborate remotely, and put the life back into work-life balance — all without compromising your customers’ experience. Build stronger customer relationships through fast, personalized email support — simply log in and get to work! With the Help Scout app, you’ll be able to: • Navigate to any Help Scout mailbox with a tap • Access all conversations and handle those assigned to you • Reply to customers quickly with saved replies - you’ll look like a genius without even trying • Apply tags to categorize conversations or trigger automations like magic • Add notes to conversations to keep everyone in the loop, even in the remote-est location • Change conversation status with a single swipe • Keep conversations moving by assigning them to a team member or teams (Plus P...



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