How to Cancel Jitbit Helpdesk

How to Cancel Jitbit Helpdesk

Written by on 2021-03-09

We have made it super easy to cancel Jitbit Helpdesk subscription
at the root to avoid any and all mediums "Jitbit LP" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How does Jitbit Helpdesk's Cancellation Policy make you feel?

Complete Jitbit Helpdesk Cancellation and Delete Guide

Table of Contents:

  1. Cancel on Iphone
  2. Cancel on Android
  3. Cancel on Mac
  4. Cancel via Paypal
  5. Cancel on Website
  6. Delete Account
  7. Delete App on Iphone
  8. Delete App on Android
  9. Cancellation Policy

There are a few things you must know about cancelling subscriptions. They include the following:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Jitbit Helpdesk subscription at the root to avoid any and all mediums "Jitbit LP" (the developer) uses to bill you. Now let us get into the crux of this guide.


Stop Ridiculous Charges.

Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

How to Cancel Jitbit Helpdesk Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Jitbit Helpdesk (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Jitbit Helpdesk, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Jitbit Helpdesk Subscription on your Android device

To cancel Jitbit Helpdesk subscription on Android, you need to realize that deleting the Jitbit Helpdesk app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Jitbit Helpdesk subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Jitbit Helpdesk subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How to Cancel Jitbit Helpdesk Subscription on a Mac computer.

To cancel Jitbit Helpdesk subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Jitbit Helpdesk app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Jitbit Helpdesk Subscription on Paypal.

To cancel your Jitbit Helpdesk subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Jitbit Helpdesk" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Jitbit Helpdesk.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if your subscribed directly on Jitbit Helpdesk's website?

Here's how to cancel your Jitbit Helpdesk subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Jitbit Helpdesk's website or directly reach out to the payments provider.

Generally, here are two steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reaching out. Contact Jitbit Helpdesk here →
  2. If the company has an app they developed in the Appstore, you can try contacting Jitbit LP (the app developer) for help through the details of the app.

How to delete Jitbit Helpdesk account

You might have created an account on Jitbit Helpdesk during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Jitbit Helpdesk via Justuseapp. Get all Contact details →

Bonus: How to Delete Jitbit Helpdesk from your iPhone or Android.

Delete Jitbit Helpdesk from iPhone.

To delete Jitbit Helpdesk from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Jitbit Helpdesk until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Jitbit Helpdesk app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Jitbit Helpdesk from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Jitbit Helpdesk, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Stop ridiculous charges!!!

Prevent apps from taking your money without permission, protect yourself! Get a free virtual credit card for free-trial subscriptions.

Get yours now →

Jitbit Helpdesk's Cancellation Policy.

Our crowdsourced data from Jitbit Helpdesk and Justuseapp users, shows that it is Unknown: Awaiting ratings to cancel a Jitbit Helpdesk subscription.

Have you rated? If you haven't rated Jitbit Helpdesk, Rate it here →.

What is Jitbit Helpdesk?

Jitbit Helpdesk is one of the most popular help desk software providers on the market. Our main focuses with Jitbit Helpdesk are on productivity, ease-of-use and simplicity. At the same time there are some incredibly powerful features in the app that will take your customer support to another level. Unlike other help desk apps we want to help you do your job, not just be another tool that you have to use. That's why in addition to all the standard help desk features we offer such features as canned responses, technician collision detection, smart Knowledge Base article suggestions with machine learning and more. Jitbit Helpdesk for iOS allows you to access your help desk from your device. We know that many people are away from their PCs quite often and we wanted to offer a solution so that you could stay productive on the go. Features include: * View all the tickets the same you do on the desktop * Search through all your tickets * Select view modes: Unanswered, Unclosed, All, etc. * Filter by category and assigned to you * View and reply to tickets * View attached files and attach your own * Insert canned responses and links to knowledge base articles into your replies * View ticket details and change priority, category and assignee * Change ticket statuses * Delete, close or mark tickets as spam We try to add new features to our help desk mobile app every month or so.

Have a Problem with Jitbit Helpdesk? Report Issue

Leave a comment:

Why should I report an Issue with Jitbit Helpdesk?

  1. Pulling issues faced by users like you is a good way to draw attention of Jitbit Helpdesk to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Jitbit Helpdesk customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Jitbit Helpdesk.

User reviews of Jitbit Helpdesk

  • By Jason Boothman

    Limited Features

    Sadly, many of the features on the desktop aren't available on the app making this app barely worth it. The interface is clean so if they could increase the usability I think it'd be a great app.

  • By Madeforworship

    Good app, could be better

    Good start. I can't seem to figure out why I don't get notifications though? Do they work?

  • By MikePadge

    Can’t tag or CC people on tickets

    I love Jitbit, but the inability to add new people or cc them on tickets from the app is devastating. Please take a look at this.

  • By Jayram123

    Falls short of expectations

    Amazing desktop app but it does not hold water on the iOS app. I wouldn't be opposed to pay for this app if the functionality is improved. I cannot search for a ticket. The filtering that is available on the desktop should be available here by category. The ability to have a dashboard that shows metrics would be fantastic. It is a working tool and I am happy about that but there is still a lot to be had.

  • By KeeshiKeesh


    There’s really no excuse that the app runs this poorly. The product is supposedly for professional services. I constantly have to restart the app to create and respond to tickets, there are missed notifications and I cannot select several categories at once when setting filters. With all the amazing apps out there performing complicated tasks semi-flawlessly, this is purely lack of effort.

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