We have made it super easy to cancel ecobee subscription
at the root to avoid any and all mediums "ecobee" (the developer) uses to bill you.
Now let us get into the crux of this guide.
Table of Contents:
There are a few things you must do and know before canceling subscriptions. They are:
We have made it super easy to cancel ecobee subscription at the root to avoid any and all mediums "ecobee" (the developer) uses to bill you. Now let us get into the crux of this guide.
To cancel ecobee subscription on Android, you need to realize that deleting the ecobee app alone won't cut it. Follow the steps below:
Once your ecobee subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.
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To cancel ecobee subscription on your Mac, do the following:
Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.
If you don't remember your password however, contact the App for help/to reset password.
To cancel your ecobee subscription on PayPal, do the following:
Here's how to cancel your ecobee subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.
Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into ecobee's website or directly reach out to their payments provider.
Generally, here are some steps you can take if you find yourself in that fix:
You might have created an account on ecobee during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.
Generally, here are some steps you can take if you need your account deleted:
Bonus: How to Delete ecobee from your iPhone or Android.
To delete ecobee from your iPhone, Follow these steps:
Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.
For iOS 11 and above:
Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.
An ecobee home learns and adapts based on your needs, behaviors and preferences, offering comfort when you're there, and peace of mind when you're away. The ecobee mobile app is simply an extension of this experience. We update the app regularly to include newly released features and enhancements. Download the app to: - Install your device with step-by-step instructions. - Save even more energy by adjusting your thermostat settings and turning off unnecessary lights directly from your smartphone, tablet or Apple Watch. - Keep track of the comings and goings in your home with ecobee Smart Security, our smart home monitoring solution. - Monitor entryways, windows, drawers, and cabinets with intelligent alerts. - Get a clear view of home when SmartCamera detects unexpected activity. At ecobee, we value our customers' feedback. Have a question or a suggestion about the app? Tell us what you think at [email protected] ecobee. Smart that makes a difference.
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Apr 29 2022
I have a new ecobee 3 lite and have viewed usage data on their web portal - would rather leave the mobile app. off my phone. I can see set point and house temperature data but not outdoor temperatures.
Their support rep said I can only enter the location from the mobile app. Apparently this used to be possible via the web portal, but no more. I will not be coerced into installing yet another invasive mobile app. just to tell my thermostat where it is!
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I installed my ecobee 2 more than 3 years ago. I did have an issue with the first remote sensor, but after contacting support, they sent me an additional one and it works flawlessly. I relocated the original sensor to a room adjacent to the thermostat and it now works as expected also. I have had times where I could not connect with my thermostat via the iPhone app, but I could not connect with other apps at my home at that same time, indicating that my very poor internet connection was temporarily down. I can find no fault with the ecobee app, and I have found their support to be extremely good. They talked me through an issue that was similar to the “learning” that a competing product performed that I did not want. I would certainly recommend this product, and would definitely buy another if I ever need a new thermostat! However, it seems unlikely that I will need a new one as this one does everything I want it to and more. Additionally, I find this product much more cosmetically pleasing on the wall than other similar products. The LED display is not too bright in the dark, yet bright enough to easily read in daylight.
I see countless reviews reporting the same issue after last weeks update rendered the app unable to connect to the network. I know because I suffered the same issue and was hovering the reviews hoping to see a response from the developer that was helpful; no luck. Here is what fixed it for me (I am in iPhone’s latest iOS but hoping this fix works across multiple iOS and perhaps devices): Go to settings > scroll down to find and select Ecobee > turn on the “force log out” feature > DO NOT OPEN ECOBEE APP YET > go to home screen and uninstall ecobee app without opening it (this is critical) > reinstall ecobee app > log in now works and you can allow ecobee access to network > FINISH. This worked for me, it may not work for everyone, but I sincerely hope it does. Good Luck!
First have to say LOVE this app & product. When my husband first got it I thought it was just a frivolous thing cause the changer was right there on the wall and our house isn’t huge so it only take a second or two to walk to it however I now agree we need one of these in any house we move into. Just love not having to leave the comfort of my own bed to get more air or heat 😊👍 Ok that aside the reason for only 4 stars is the current update has prevented me from having access to my system. It’s like one of those annoying wait while we load it “wait circles” spinning around then it says “trouble accessing the system try again. Which of course doesn’t work. I figure I’ll just access it from my iPad but nope that doesn’t work either. Hope this gets fixed soon 😞
I have an Ecobee3 at my house and a latest generation Nest thermostat at my mother’s. On paper the Ecobee3 seems like it is better. More customizations, remote sensors have both temperature and occupancy information, native Apple Watch app (Nest discontinued theirs however there is 3rd party support although Google has caused some problems with that), Homekit, IFTTT support. Unfortunately the user experience can be frustrating. App updates break features. Ecobee servers go down regularly (either scheduled or unscheduled). Emails take several days to get a response and the first response will be a canned response without any value. It will take several replies to their response before you will get a reply that indicates they are paying attention to what you are saying. They really seem to be trying but it seems to be a perpetually unpolished product. The Nest thermostat and app generally just work (I’ve only contacted support once and once had to search google for a remote sensor problem). The Ecobee3 works well enough that I’m not going to replace it with a Nest (especially after Google’s takeover and Works with Nest discontinuation). But if the Ecobee3 died I’d probably buy a Nest.
I’ve got two of these series 4 in our house and have really liked them until the last month. We didn’t buy nest because I just don’t trust google. (Prior review material deleted from here forward.) I’ve updated this review over the last few weeks a few times as I went from a huge fan to being very upset due to their rollout of eco+ and now back to neutral. Eco+ as originally rolled out required you to accept terms and conditions that gave them the ability to enroll you in power company programs that allow your thermostat to be remotely controlled. They’ve subsequently changed it so you can decline them and not receive the functionality. It’s hard to know if this was just a poorly rolled out feature or if they did it to drive revenue as I would assume they’d be paid some type of fee for enrolling customers. In either case, I hope they are much more cautious going forward. Also, I hope that the eco+ function has an ‘off’ setting, not just a minimum. Lastly, unclear if it’s just my situation but the Alexa functionality that has worked like a dream the last year is suddenly hinkey. Maybe it’s just a coincidence. I really hope this company errs on the side of their customer and transparency. As these devices get smarter and more invasive we need examples of companies that take extra care to leave their customers in full control.