How to Cancel ADT Pulse

How to Cancel ADT Pulse

Written by on 2022-01-07

We have made it super easy to cancel ADT Pulse ® subscription
at the root to avoid any and all mediums "ADT LLC" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate ADT Pulse's Cancelation Policy


Complete Guide to Cancel and Delete ADT Pulse ®

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel ADT Pulse ® subscription at the root to avoid any and all mediums "ADT LLC" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel ADT Pulse ® Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on ADT Pulse (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for ADT Pulse ®, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel ADT Pulse ® Subscription on your Android device

To cancel ADT Pulse subscription on Android, you need to realize that deleting the ADT Pulse app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the ADT Pulse ® subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your ADT Pulse subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel ADT Pulse ® Subscription on a Mac computer.

To cancel ADT Pulse subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the ADT Pulse ® app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel ADT Pulse ® Subscription on Paypal.

To cancel your ADT Pulse subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "ADT Pulse ®" or "ADT LLC" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to ADT Pulse ®.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on ADT Pulse's website?

Here's how to cancel your ADT Pulse subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into ADT Pulse's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all ADT Pulse's contact details here

  2. Visit the website of ADT Pulse. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete ADT Pulse account

You might have created an account on ADT Pulse during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to ADT Pulse via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete ADT Pulse ® from your iPhone or Android.

Delete ADT Pulse ® from iPhone.

To delete ADT Pulse from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold ADT Pulse ® until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the ADT Pulse ® app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete ADT Pulse ® from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose ADT Pulse ®, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete ADT Pulse?

Our crowdsourced data from ADT Pulse and Justuseapp users, shows that it is Unrated to cancel a ADT Pulse subscription.

If you haven't rated ADT Pulse cancellation policy yet, Rate it here →.

What is ADT Pulse ®?

The ADT Pulse® app allows you to control your home or business security and automation system from virtually anywhere. Using your iOS device, you can manage your home or business security system, surveillance cameras, lights, locks, thermostats and more! With a tap or swipe you can easily help protect what matters most to you, and enjoy an additional level of peace of mind. With ADT Pulse, you can: • Arm your system before you leave your home or business from virtually anywhere in the world. • Turn on your lights right from your app before you arrive at home or work. • Ensure you have turned off small appliances after you leave your home directly through the app. • Lock and unlock your doors remotely to allow the dog sitter or others to enter your home when you’re away. • Receive alerts when your children arrive home from school and view live video to check in on them. • Adjust your thermostat or put it on a schedule that fits your life. • Set up custom automations and schedules with vacation modes for the ultimate amount of control for your home! To use the ADT Pulse app, you must be an active ADT customer and subscriber to ADT Pulse interactive services.

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with ADT Pulse ®? Report Issue

Leave a comment:

Why should I report an Issue with ADT Pulse ®?

  1. Pulling issues faced by users like you is a good way to draw attention of ADT Pulse ® to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a ADT Pulse ® customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ADT Pulse ®.

User reviews of ADT Pulse

  • By H8 Fakes

    Monthly Charges, Reliable. App...Not So Much. 🙄

    This is the most unreliable app I've ever used. And that's not a good thing since I depend on it's functionality for the security of my home. To make matters worse, I'm paying $60/mo. for this unreliable app. Upon opening the app, the arm/disarm function usually takes literally minutes to connect...even when I'm on my home wifi that usually runs at 180mph. Sometimes it doesn't even connect. So guests have to wait for a long time before I can remotely unlock the door and let them in. Even after it does connect, sometimes pressing the disarm button doesn't actually disarm the alarm. The cameras only work intermittently, and the garage opener fails too frequently to be relied upon as well. I really wish I could get a refund of all my fees and switch to Vivant since their app seems to connect almost instantly every time my friends show it off.

  • By GATJR

    So Glad!

    I was with another alarm company for almost 10 years and in all of that time I was never as happy with that alarm as the one I have now. I have worked with the tech Robert and he was so accommodating and helpful. He was here to please me and he made me feel like I was the only and most important customer he has. His insulation was flawless,neat and very professional. It was getting late but he wasn’t leaving until he had us totally comfortable with our new system. I had a small issue arise and had to call service. Wow I worked for the largest tool manufacture in the world for 40 years and we proudest ourself for customer service. Well ADT does the same thing. I had two different people working on my issue and they stayed with me until it was solved. Again I felt like I was ADT’s most important customer. Thanks guys for showing me some company’s practice what they promise. Gus Trapani

  • By WNnJN

    ADT Security is highly recommended.

    I switched from another cheaper home Security Company because of inconsistent customer service, inadequate equipment and their out sourcing of call center. I got inadequate equipment, security and service from the previous company. Fortunately, ADT equipment is superior and security so much better. ADT monthly cost is higher but reasonable especially with much improved service and security. ADT initial professional installation and basic equipment is free. This includes the front door RING system with camera, motion sensor and intercom. My wife and I are pleased with the professional installation with improved security and internet fire alert. Their cameras cover more area and is clearer. Switching to ADT is one of our better decisions we made. ADT is a dedicated security company with excellent customer service. Highly recommended.

  • By LueG777

    Peace of mind

    I’m a victim of a horrific home invasion I was sleeping in my bed & was awakened by a man strangling my neck !!i survived the attack the other person was killed if I did not have the Adt alarm now today I would not get any sleep at night I’m struggling to pay the fee monthly because I’m just in a small income of disability I need the service more then you know wishing and praying for a miracle to get caught up with the past due bill O how I feel so bad not able to pay but I’m trying my best Lori GOLINA the pastor was so nice to put it in his name D Dreier I do t want to hurt his Crefit. I’ve had your device fir years I’m just behind now praying for a miracle angel to help me get caught up. Does your company have any way to lower bill and start new. single mother struggling God bless you Happy holidays 🌲🌲🌲☮️🙏🏼🏢

  • By Neef222

    The life of our family at home being on film

    I am great-full in so many ways for ADTs’ camera’s being available for us, as they are for my husband and I, right here in Scarsdale. As a mom, always on the move, busy doing something for my kids and the husssband, it gets pretty tuff to have eyes on our three kids, ALL the time. As always, I’m preoccupied with my day to day duties/chores and I can’t avoid the thought cross my mind that maybe I need to run down and check on them. Once upon a time, in the middle of something I’d been tryna finish for a couple days now and getting in the groove, would have to stop, only to be interrupted by a nervous/worrisome thought bout the kids, since, of course they were in the storage/playroom, adjacent the garage and of course I was on third floor, evidently put off once again what I was tryna finish. But no more putting off. Thanks to ADT, those fearful thoughts are not there and for that I will always be forever great full. So after all that being said I can’t expect perfect. However if I had the ability to actually control the movement on each camera and pin point what I’m looking at/for, wooooo weeee, now that’s when I’d say we’d be talking serious business. But, ummm, who am I to say something’s not perfect? Lord knows I’m not. But who is? Right? ADT - you guys rock!!! Thanks a mill!!!!!! Hanife

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