How to Cancel TIDAL Music

How to Cancel TIDAL Music

Written by on 2022-09-08

We have made it super easy to cancel TIDAL Music subscription
at the root to avoid any and all mediums "TIDAL Music AS" (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete TIDAL Music

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of TIDAL Music to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel TIDAL Music subscription at the root to avoid any and all mediums "TIDAL Music AS" (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel TIDAL Music Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on TIDAL Music (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for TIDAL Music, then it's definitely canceled already. It won't be renewed anymore).



How to Cancel TIDAL Music Subscription on your Android device

To cancel TIDAL Music subscription on Android, you need to realize that deleting the TIDAL Music app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the TIDAL Music subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your TIDAL Music subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



How do I remove my Card from TIDAL Music?

Removing card details from TIDAL Music if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like TIDAL Music from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on TIDAL Music or any other website using your Justuseapp card.
  5. Cancel the TIDAL Music subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact TIDAL Music directly. Get their Contact info →


How to Cancel TIDAL Music Subscription on a Mac computer.

To cancel TIDAL Music subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the TIDAL Music app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel TIDAL Music Subscription on Paypal.

To cancel your TIDAL Music subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "TIDAL Music" or "TIDAL Music AS" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to TIDAL Music.
  6. Then click "Done" on the verification page to complete the unsubscription.



What to do if you subscribed directly on TIDAL Music's website?

Here's how to cancel your TIDAL Music subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into TIDAL Music's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all TIDAL Music's contact details here

  2. Visit the website of TIDAL Music. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.


How to delete TIDAL Music account

You might have created an account on TIDAL Music during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to TIDAL Music via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check TIDAL Music's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.



Bonus: How to Delete TIDAL Music from your iPhone or Android.


Delete TIDAL Music from iPhone.

To delete TIDAL Music from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold TIDAL Music until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the TIDAL Music app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete TIDAL Music from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose TIDAL Music, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.


How easy is it to cancel/delete TIDAL Music?

Our crowdsourced data from TIDAL Music and Justuseapp users, shows that it is Difficult to cancel a TIDAL Music subscription.

If you haven't rated TIDAL Music cancellation policy yet, Rate it here →.



What is TIDAL Music?

With more options to elevate your music streaming experience with TIDAL, now’s the time to sign up and experience over 90 million audio tracks the way they were meant to sound. You can now enjoy TIDAL Free (US only), or start a 30 day free trial of one of our new paid plans. In addition to premium, immersive audio experiences on our HiFi Plus subscription, you can support artists directly as a result of your streaming. With TIDAL HiFi, never miss a note with lossless quality audio. Get TIDAL HiFi to: – Listen to over 90 million songs in HiFi, ad-free sound anywhere you are, even when you’re offline – Use TIDAL Connect to listen to HiFi on your favorite devices, including TVs, Amazon Alexa, your preferred speakers and more than 150 other integrations. – Access 450K+ music videos With HiFi Plus, get everything in HiFi and: – Listen to music in premium, immersive audio formats (MQA, Dolby Atmos, 360 Reality Audio) – As much as 10% of your subscription gets directed to your most streamed artists every month Sign up for a TIDAL subscription in the app, where you can choose between HiFi and HiFi Plus. The price of each subscription in your country can be found in the overview below. You will also be informed of the costs in the app before signing up. The subscription is automatically renewed and charged on a monthly (30 day) basis. You can cancel it at any time up until the day before renewal and you can at any time turn off the auto renewal. By signing up, you agree t...



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Comments


  • By Arthur Burt

    In March 2020 I signed up for free trial and tried it out for an hour and cancelled right away. You charged.me for the next 3-4 month's until I was able to get my credit card company to stop the charges. I signed up again last week for Tidal and cancelled within 15 minutes. You charged me again even though it was a free trial. I will never ever have anything to do with Tidal again. I won't deal with a company with little to no ethics. I thought that maybe this time it would be different but you were dishonest back in 2020 and still dishonest. Never again!!
    Art Burt





Reported Issues: 2 Comments

By Barry B Copeland
May 30 2022

Tidal has NO contact information and there is no easy way ti cancel. I suggest never signing uo for this app



By Robert Runk
Oct 23 2021

Your website gives instructions to cancel subscription, but the final step after subscription is "cancel subscription" but when I get to the last step there is no cancel subscription option. Please cancel my subscription at once. I am no longer able to cast to google Home, so the subscription is no good to me.





Have a Problem with TIDAL Music? Report Issue

Leave a comment:



Why should I report an Issue with TIDAL Music?

  1. Pulling issues faced by users like you is a good way to draw attention of TIDAL Music to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a TIDAL Music customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TIDAL Music.


User reviews of TIDAL Music


  • By Iphone 007
    5

    Pleasantly surprised

    I’m a mastering engineer so as you can my expectations were high for sound quality. I knew the HiFi $20/month would sound better than any other streaming service but I didn’t want to pay that much right now. So I decided to test the premium version (320kbps) against Spotify’s Extreme version (320kbps) and to my surprise Tidal was cleaner, more depth, and overall changed my experience. I am now sold to Tidal until the competition decides to raise their music quality to at least match Tidal’s premium. Tidal still has some work to do to match Spotify’s features like blocking explicit tracks and better integration with other systems like Alexa. And one of the most annoying things about Tidal for me was the constant push of hip hop in your face. I got over it once I started to play more what I liked. The home screen improved a lot after that. But if you’re serious about sound quality and still hesitating spending $20 a month don’t because their $10 version beats any other $10 service.



  • By moorejason1981
    5

    5 stars is not enough!!!!!!!&

    Tidal app is what I spent most of my time on. Far as I know they have everything but Tool. I’m sure it’s not cause Tidal forgot. Tidal when playing MASTER QUALITY sounds better than any streaming app I ever wasted my time on. Not all albums or artist are in MQA. But I love seeing that (M) beside a track or by an album. I’m so glad ISO finally got MQA. I knew they was working on it and the day I could play Tidal on my new iPhone XS Max an email was sent and I been blown away by every update and the awesome interface and of course all the music you can search for. Make sure you know they spelling of the band or you may think Tidal doesn’t have it. But sure enough they do. Do yourself all a favor go on and get Tidal HIFI/MQA!!! It’s the one that cost more. Not premium that one is not the best one. It’s still good but spend a few bucks more and listen to the sound!!!!!!!!! Can’t say enough. Jammin right now!!!!!’ Tidal is hands down the best app on my iPhone to date. Thank you to everybody at Tidal!!!!!



  • By tillyrg
    5

    Search Issues?

    This is definitely my favorite music streaming app. I love how seamless it is to access an entire album, an artists discography and the credits. I have a couple points of improvement though. First of all; the search functionality. It seems that you need to be extremely precise a in order for the app to find the song you want. For example I searched “Love happy Carters” (searching for LOVEHAPPY THE CARTERS) and the the actual track I wanted was no where to be seen. I feel the algorithm is lacking in predicting what the user is searching for. Secondly, why is the same album posted so many times in an artists discography? It seems that there are 2 explicit albums and 2 clean versions per album. There are so many duplicates it gets frustrating to scroll through. I know, first world problems. But still if feel like the duplicates are unnecessary for both the user and the tidal servers and it should be possible to remove them with ease. Great app nonetheless.



  • By Sey Wha?!
    5

    The best streaming app out!! Hands down!

    I have been using Tidal desktop and app for over a year now. Let me tell you. This is hands down the best streaming app out there. The sound quality in high def and videos as well is unmatched! They have exclusive content that you won't get or see anywhere else on the web. So, don't even try to look for it if an artist says they're only premiering it on Tidal cause they are very strict about that. They offer exclusive early access to concerts and other special events, which I haven't attended yet. But I will very soon. Also, I'm a music producer so I find music based on their algorithms that I can't get on any other streaming app or service. You can tell this app was made by very passionate artists and musicians. I love it!!!! And always tell others about it. I have yet to meet someone who doesn't feel the same way I do who has the app as well. So, that should tell you something.❤️



  • By Only available in some areas
    5

    Like Netflix for music

    I appreciate the videos and custom or exclusive content you get from tidal. Lots of live shows and interviews that I want to see more of from my favorite artists. Not to mention the music videos? Way high quality video and audio sound. 10/10 if you have high quality headphones and appreciate not just hip hop but all good music. Some more obscure stuff is found here, too. Happy to see tidal improving over time. My only complaint is that I can’t get Siri to play something from tidal but that’s apple’s fault not tidal. Would like to see some Siri integration from tidal if possible or on google and Alexa to compete more on that front. Also the suggested song algorithm is pretty good at introducing me to new songs I do like. But I think the algorithm needs more work to improve because I get the same songs over and over. I also want more ways to save my music. But honestly, tidal is bomb. 9/10 overall




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