delete UniFi Portal

How to Delete UniFi Portal

Published by Ubiquiti Inc. on 2024-03-04

We have made it super easy to delete UniFi Portal account and/or app.

Guide to Delete UniFi Portal

Things to note before removing UniFi Portal:

  1. The developer of UniFi Portal is Ubiquiti Inc. and all inquiries must go to them.
  2. Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like Ubiquiti Inc. holding their data to delete it. The law mandates that Ubiquiti Inc. must comply within a month.
  3. American residents (California only - you can claim to reside here) are empowered by the CCPA to request that Ubiquiti Inc. delete any data it has on you or risk incurring a fine (upto 7.5k usd).
  4. If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.


How to delete UniFi Portal account:

Generally, here are your options if you need your account deleted:

Option 1: Reach out to UniFi Portal via Justuseapp. Get all Contact details →

Option 2: Visit the UniFi Portal website directly Here →

Option 3:   Contact UniFi Portal Support/ Customer Service:

  1. 100% Contact Match

  2. 58.82% Contact Match

How to Delete UniFi Portal from your iPhone or Android.

Delete UniFi Portal from iPhone.

To delete UniFi Portal from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold UniFi Portal until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the UniFi Portal app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete UniFi Portal from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose UniFi Portal, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Have a Problem with UniFi Portal? Report Issue

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What is UniFi Portal?

Welcome to the UniFi Portal – an intelligent companion app that seamlessly integrates with our UI Store, Community, and offers detailed Tech Specs at your fingertips. Powered by state-of-the-art AI technology, UniFi Portal is more than just an app; it's your personal guide in the expansive world of UI products and services.

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