How to Cancel UniFi Network

How to Cancel UniFi Network

Written by on 2022-03-28

We have made it super easy to cancel UniFi Network subscription
at the root to avoid any and all mediums "Ubiquiti Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate UniFi Network's Cancelation Policy


Complete Guide to Cancel and Delete UniFi Network

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel UniFi Network subscription at the root to avoid any and all mediums "Ubiquiti Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel UniFi Network Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on UniFi Network (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for UniFi Network, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel UniFi Network Subscription on your Android device

To cancel UniFi Network subscription on Android, you need to realize that deleting the UniFi Network app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the UniFi Network subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your UniFi Network subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel UniFi Network Subscription on a Mac computer.

To cancel UniFi Network subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the UniFi Network app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel UniFi Network Subscription on Paypal.

To cancel your UniFi Network subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "UniFi Network" or "Ubiquiti Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to UniFi Network.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on UniFi Network's website?

Here's how to cancel your UniFi Network subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into UniFi Network's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all UniFi Network's contact details here

  2. Visit the website of UniFi Network. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete UniFi Network account

You might have created an account on UniFi Network during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to UniFi Network via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete UniFi Network from your iPhone or Android.

Delete UniFi Network from iPhone.

To delete UniFi Network from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold UniFi Network until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the UniFi Network app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete UniFi Network from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose UniFi Network, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete UniFi Network?

Our crowdsourced data from UniFi Network and Justuseapp users, shows that it is Unrated to cancel a UniFi Network subscription.

If you haven't rated UniFi Network cancellation policy yet, Rate it here →.

What is UniFi Network?

UniFi Network helps you set up and manage your UniFi Network devices, as well as enjoy full oversight and control of your network’s traffic, security, and wireless performance. Whether you’re administering a single network or remotely managing multiple sites, this app also allows you to: • Easily set up and adopt new UniFi switches and access points. • Create and customize wired and WiFi networks. • Assess network traffic and client utilization in real time. • Block unwanted network devices, set speed limits, and check connectivity information. • View alerts that help you instantly triage network issues and identify instigating devices. • Quickly scan rack-mounted UniFi devices with in-app augmented reality, distinguish connected devices, and troubleshoot performance issues.

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with UniFi Network? Report Issue

Leave a comment:

Why should I report an Issue with UniFi Network?

  1. Pulling issues faced by users like you is a good way to draw attention of UniFi Network to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a UniFi Network customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using UniFi Network.

User reviews of UniFi Network

  • By Nicholas1836

    1st review getting better 2nd- Now it is very good! 3rd - this APP ROCKS !

    I started with a few unifi AP's about 4 years ago. This app at first was more of a poor monitor of your network lacking any features. It has now become an indispensable tool. It is feature rich and allows for not only monitoring but setup of AP's and unifi switches. No longer do you have to configure a device then carry it to a location. With this app you can do it on the spot. This is very helpful when configuring a switch as you can label the ports at the on the spot. We have also started using the cloud key and its integration is very good. Plus - now you can also use the app to configure AP's without a controller. This app alone is a good reason to get Unifi access points. Very very pleased with this app and its amazing progress. On top of all that they just keep adding more feature but keep it simple to use. These guys rock !!!

  • By Phaldor

    Mere hours later

    I had been hearing a lot about Ubiquiti’s gear from my work peers. Now that I finally gave in and purchased the gear necessary to replace my Cisco gear for my home network, I can see immediately why. The setup was the smoothest experience I’ve ever had and this app is the cherry on top. I wish I would have found it near the start of the setup, but as it is, I’m now sitting down after dinner watching TV and doing the final setting changes within mere hours of receiving all the gear from UPS this morning. Had this been for an enterprise network, this utility has many more features that I would turn on. Simply amazing the difference from my old network. The best feature of all is managing devices and clients from a single pane of glass from power up. UI is intuitive, simple, and feature rich. I’m never going back to Cisco!

  • By Deltacharles

    A nice enhancement to our Wi-Fi tools

    We recently installed the Ubiquity Unifi family of AP’s, Cloud Keys, Controllers, Switches and Routers to our Hotel, Construction office, Home and Museum environment. It makes a world of a difference to now be able to do a granular monitoring of our Wi-Fi services and be able to offer quality service over an enhanced bandwidth. From a distance, I personally can see how many clients are connected at all times, where they are connected, monitor how much bandwidth they are each pulling and react accordingly from a central location right at my hand tip, on a cell phone portal. This is power. It was a bit difficult initially to fully grasp and understand the concept, but now its life made simpler for our IT’s who know exactly what’s going on in all of our remote sites.

  • By Sterofuse

    Great App, Great Products, Great Software!

    I set up a USG, Cloud Key, and UAP-AC-LR at my house over the weekend, without calling technical support from Ubiquiti or my ISP. I have no formal networking education. Your 12 year old could set this up by following the instructions, it really is THAT simple. And the amount of data and insight you get from the USG is simply stunning. This gives the average consumer, enterprise grade control over their networks. If you have a cloud key or a UniFi Controller running on your network at home, the app has access to everything I would be able to configure at home. Truly amazing remote capabilities and the app seems flawless so far. Will update as I get more time with it! Overall so far, 5/5 stars. Extremely satisfied!

  • By tbitson

    Excellent Utility for Excellent Hardware

    After switching to Unifi access points, our network reliability improved almost an order of magnitude. With a combination of the Unifi Pro and Unifi LR (long range) user complaints have dropped to near zero. A good portion is due to this excellent app and a cloud key to manage the system. The app provides good detail on status, multiple log options, load statistics, and much more. One example of the many tools is the 'RF Environment' feature, which pointed out a significant outside interference on certain channels. By selecting RF channels away from the interference, dropouts and unexpected dead zones where eliminated. This one of the best apps for wireless networking professionals, and Unifi continues to improve it.

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