How to Cancel Portal

How to Cancel Portal

Written by on 2022-04-22

We have made it super easy to cancel Portal - Immersive Escapes subscription
at the root to avoid any and all mediums "Portal Labs Ltd" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Portal's Cancelation Policy


Complete Guide to Cancel and Delete Portal - Immersive Escapes

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Portal to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Portal - Immersive Escapes subscription at the root to avoid any and all mediums "Portal Labs Ltd" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Portal - Immersive Escapes Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Portal (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Portal - Immersive Escapes, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Portal - Immersive Escapes Subscription on your Android device

To cancel Portal subscription on Android, you need to realize that deleting the Portal app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Portal - Immersive Escapes subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Portal subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from Portal?

Removing card details from Portal if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Portal from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Portal - Immersive Escapes or any other website using your Justuseapp card.
  5. Cancel the Portal subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Portal directly. Get their Contact info →

How to Cancel Portal - Immersive Escapes Subscription on a Mac computer.

To cancel Portal subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Portal - Immersive Escapes app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Portal - Immersive Escapes Subscription on Paypal.

To cancel your Portal subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Portal - Immersive Escapes" or "Portal Labs Ltd" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Portal - Immersive Escapes.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Portal's website?

Here's how to cancel your Portal subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Portal's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Portal's contact details here

  2. Visit the website of Portal. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Portal account

You might have created an account on Portal during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Portal via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Portal's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete Portal - Immersive Escapes from your iPhone or Android.

Delete Portal - Immersive Escapes from iPhone.

To delete Portal from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Portal - Immersive Escapes until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Portal - Immersive Escapes app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Portal - Immersive Escapes from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Portal - Immersive Escapes, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Portal?

Our crowdsourced data from Portal and Justuseapp users, shows that it is Very Easy to cancel a Portal subscription.

If you haven't rated Portal cancellation policy yet, Rate it here →.

What is Portal - Immersive Escapes?

Have you ever thought about the impact your surroundings have on your sleep, productivity, stress levels and overall mental wellbeing? The truth is they have a profound impact and for me (hi there, I'm Nick the Founder of Portal!) it took an episode of depression followed by a life-changing 6 weeks camping in the wilds of New Zealand to truly open my eyes to the incredible effect and power of surroundings. It's an insight that led to a simple thought - what if we could bottle up the essence of the world's greatest locations and make them accessible to anyone, anywhere, anytime? And this is exactly what Portal does. We harness the power of immersive technologies, including spatial audio, smart lighting and retina-quality visuals, to provide instant escapes to some of the world’s most peaceful and awe-inspiring locations. - Instantly wash away your stresses on a tropical beach in Thailand - Drift off under the stars high in the Himalayas - Find your focus in the midst of a thunderstorm deep in the Amazon Rainforest - Meditate in the beautifully remote Highlands of Scotland Our ultimate goal is to provide an experience that's as close to actually being there as you can get, allowing you to harness the power of the world's greatest surroundings whenever you need and wherever you may be. It's an approach inspired by a life-changing experience and backed up by a growing mountain of scientific research and evidence. Join us on a journey to better surroundings, and experienc...

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Have a Problem with Portal - Immersive Escapes? Report Issue

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Why should I report an Issue with Portal - Immersive Escapes?

  1. Pulling issues faced by users like you is a good way to draw attention of Portal - Immersive Escapes to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Portal - Immersive Escapes customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Portal - Immersive Escapes.

User reviews of Portal

  • By khbmiyg

    Worth it

    This app is amazing. Some background: I am ADHD and so I can always find distractions even when there aren’t any. I once caught myself admiring a table instead of reading my textbook. My way to minimize this had been music, but I hadn’t found ambiance that wasn’t distracting and lasted for a while. Portal fixes both of these problems. Especially once you open up the full library, the sounds it provides are amazing and perfect for helping you focus or escape. All of it’s sounds are amazing and I’ve gotten a real boost in efficiency thanks to the app. My only wish is for more sounds. The 14 they provide are all very effective and neat, but I’m very tempted to ask for more. For instance: they provide mainly nature sounds form around the world. Maybe one or two city (I’m a suburb boy) soundscapes would be interesting. Also, maybe another synthesized sound scape like the whale or jellyfish would be nice. But I absolutely love the app and I recommend it much more than the others that charge a subscription fee

  • By Zeyphersan

    Amazing features: exactly what I wanted

    I almost never write reviews, but after the most recent 2.0 update I just feel the need to. This app is perfect. The last two things it needed was Siri Shortcuts and the promised syncing with Hue lights, and the developers have delivered. I haven’t been so happy to update an app in a while, and just getting my shortcuts and automations exactly how I want them has been a dream. Thank you so much to the whole Portals team, I can’t wait to see what you do next. I also can’t wait until my alarm goes off tomorrow morning to hear the sound of a Thai beach and have my lights all come on at just the right color. Seems way better than waking up to music, I’ll tell you that.

  • By vfnrowpi

    Absolutely Marvelous!!

    It is very difficult to find a good meditation app that will help you relax. This app gives you very soothing sounds from all over the globe, and to get the full version, you only have to pay 3.99$. Other apps make you pay from 60$-120$ each year! I really enjoyed using this app and I recommend it to everyone across the globe. This app helps me relax when I’m anxious, calm down when I’m angry, and when I’m on any type of transportation, I use this app. It is overall an amazing app and I wish they had more apps like these on the App Store.

  • By MarkWJohnson

    A must-have app!

    I love listening to nature soundscapes and I have several apps for this already. But since I discovered Portal, it’s the only one of its kind that I use. The free soundscapes are great - and paying a few bucks for additional soundscapes is a no-brainer. Portal has a setting that lets you mix their sounds with other apps and so lately I’ve been mixing nature sounds with music, audiobooks, and podcasts. I love adding this additional depth to my listening experience - especially to audiobooks or quiet, ambient music. I love this app!

  • By aaubreylanc

    Wonderful App... But One Suggestion

    Perhaps most importantly, this app *works* very well. The Hue integration is seamless and it is very intuitive. The idea is solid and has a lot of room to grow in the future with more portals. The one time payment model is far favorable to a subscription. That said, it would be very useful to be able to control multiple rooms’ lights simultaneously, like Living Room and Bedroom, to spread the ambiance, especially in smaller living spaces. Otherwise, great app and lots of room to grow!

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