How to Cancel Paper

A few things to note and do before cancelling:

1. The developer of Paper is WeTransfer BV and all inquiries must go to them.
2. Check the Terms of Services and/or Privacy policy of WeTransfer BV to know if they support self-serve subscription cancellation:
   • https://paper.bywetransfer.com/terms
     
   • https://paper.bywetransfer.com/privacy
     
   • https://paper.bywetransfer.com/legal/patents
     
3. Cancelling a subscription during a free trial may result in losing a free trial account.
4. You must always cancel a subscription at least 24 hours before the trial period ends.

How to Cancel Paper by WeTransfer Subscription on iPhone or iPad:

1. Open Settings » ~Your name~ » and click "Subscriptions".
2. Click the Paper (subscription) you want to review.
3. Click Cancel.

How to Cancel Paper by WeTransfer Subscription on Android Device:

1. Open your Google Play Store app.
2. Click on Menu » "Subscriptions".
3. Tap on Paper by WeTransfer (subscription you wish to cancel)
4. Click "Cancel Subscription".

How do I remove my Card from Paper?

Removing card details from Paper if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

1. Create an account on Justuseapp. signup here →
2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Paper from billing you to eternity.
3. Fund your Justuseapp Cards using your real card.
4. Signup on Paper by WeTransfer or any other website using your Justuseapp card.
5. Cancel the Paper subscription directly from your Justuseapp dashboard.
6. To learn more how this all works, Visit here →.

How to Cancel Paper by WeTransfer Subscription on a Mac computer:

1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
2. Click "View Information" and sign in if asked to.
3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
4. Click "Edit" beside the Paper by WeTransfer app and then click on "Cancel Subscription".

What to do if you Subscribed directly on Paper's Website:

1. Reach out to WeTransfer BV here »»


2. Visit Paper website: Click to visit .


3. Login to your account.
4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
5. Click the link, then follow the prompts to cancel your subscription.

How to Cancel Paper by WeTransfer Subscription on Paypal:

To cancel your Paper subscription on PayPal, do the following:

1. Login to www.paypal.com .
2. Click "Settings" » "Payments".
3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll see a list of merchants you've subscribed to. Click on "Paper by WeTransfer" or "WeTransfer BV" to cancel.

How to delete Paper account:

1. Reach out directly to Paper via Justuseapp. Get all Contact details →


2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Paper by WeTransfer from iPhone:

1. On your homescreen, Tap and hold Paper by WeTransfer until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the Paper by WeTransfer app.

Delete Paper by WeTransfer from Android:

1. Open your GooglePlay app and goto the menu.
2. Click "My Apps and Games" » then "Installed".
3. Choose Paper by WeTransfer, » then click "Uninstall".