How to Cancel Paper

How to Cancel Paper

Written by on 2022-03-02

We have made it super easy to cancel Paper by WeTransfer subscription
at the root to avoid any and all mediums "WeTransfer BV" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Paper's Cancelation Policy


Complete Guide to Cancel and Delete Paper by WeTransfer

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Paper to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Paper by WeTransfer subscription at the root to avoid any and all mediums "WeTransfer BV" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Paper by WeTransfer Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Paper (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Paper by WeTransfer, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Paper by WeTransfer Subscription on your Android device

To cancel Paper subscription on Android, you need to realize that deleting the Paper app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Paper by WeTransfer subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Paper subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

End Ridiculous Charges!!!

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How to Cancel Paper by WeTransfer Subscription on a Mac computer.

To cancel Paper subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Paper by WeTransfer app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Paper by WeTransfer Subscription on Paypal.

To cancel your Paper subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Paper by WeTransfer" or "WeTransfer BV" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Paper by WeTransfer.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Paper's website?

Here's how to cancel your Paper subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Paper's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Paper's contact details here

  2. Visit the website of Paper. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Paper account

You might have created an account on Paper during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Paper via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Paper's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete Paper by WeTransfer from your iPhone or Android.

Delete Paper by WeTransfer from iPhone.

To delete Paper from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Paper by WeTransfer until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Paper by WeTransfer app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Paper by WeTransfer from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Paper by WeTransfer, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Paper?

Our crowdsourced data from Paper and Justuseapp users, shows that it is Unrated to cancel a Paper subscription.

If you haven't rated Paper cancellation policy yet, Rate it here →.

What is Paper by WeTransfer?

Over 30 million people set their ideas free with Paper®, the award-winning immersive sketching app. SKETCH WITH CONFIDENCE Paper’s perfectly-tuned tools make it easy to sketch, collage, paint, draw—wherever your thoughts take you. Wave goodbye to distracting menus and let natural gestures guide you, keeping you in your creative flow. A HELPING HAND Not sure where to start? The Paper Store is home to a collection of creative prompts, from guides and how-tos to daily activities. With tips and tricks from top artists, it’s easy to connect the dots from fleeting thought to final masterpiece. GET CREATIVE (WITHOUT THE MESS) Add multiple photos to a single page and cut, stick, move, and fix without the fuss of complex layers. From mood boards to storyboards, pull in inspiration from anywhere and get your ideas moving. YOUR IDEAS, YOUR WAY Wherever and however you get your ideas, it’s never been easier to put them on Paper. Organize pages into beautiful journals and sync them across your devices, ready to pick up right where you left off. CREATE LIKE A PRO Take creativity to the next level and subscribe to Paper Pro for more tools, features, and journals. Subscription is optional and you can cancel anytime. To upgrade, simply visit the Paper Pro section in your Settings menu. * Payment will be charged to your iTunes Account once you confirm the purchase. * Your subscription will automatically renew at the end of your subscription period. To opt out, you must turn off auto-rene...

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Reported Issues: 1 Comments

By Neil Buckland
Jun 23 2022

I am trying to cancel a subscription but cannot access my account details.
The companies first response has not been straightforward.

Have a Problem with Paper by WeTransfer? Report Issue

Leave a comment:

Why should I report an Issue with Paper by WeTransfer?

  1. Pulling issues faced by users like you is a good way to draw attention of Paper by WeTransfer to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Paper by WeTransfer customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Paper by WeTransfer.

User reviews of Paper

  • By Illuminator1231

    Used to love it.

    Something happened to Paper, my favorite drawing app, because it used to draw completely on one’s intuitive sense, without cluttering up one’s mind with having to make decisions about the size of the brush etc. etc. It used to be simple and it worked well. Something happened, and it’s getting more complicated. Developers always feel that they have to give you more options. Sometimes I feel in America we have too many options. So many that they get in the way of creativity. Now, sometimes the brush doesn’t work, or the roller to automatically fill shapes. The photos on the front of the journals arrive cattywampus. My recommendation would be to STOP with the added options, and make what you have work every time. Also, please move the “go back” button to the tool tray, and make the tools look more different so as to easily distinguish one from another.

  • By mheidxoxo


    Once I played around with it, I was able to see it’s a lot better than it seems at first glance. I am SO organized with this app: I have a journal for monthly goals, chore charts to keep track of my kids and housework in daily/weekly/monthly/3-6month intervals, daily planner, routines, etc. I can input pictures for monthly challenges I’m working on, and I have a journal of template pages I made so all I have to do is duplicate it and move it to the appropriate journal. I love it! I wish I could input more than one picture on a page, however. And the app shuts down a lot. (Luckily, the work saves beforehand) It’s also hard to pinch the journals closed, and you can’t swipe through pages when they’re open to work on. I wish adding text was available with the other pen options, as well as having different brush sizes. Looking forward to improvements, but I still really enjoy this app!

  • By molloyjm

    Problem with icloud backup

    I really enjoy drawing with this app and decided to upgrade to the pro version. I had quite a few drawings in my notebook and decided to use the iCloud backup. What a mistake. I chose the option to sync my files with iCloud. Every time I opened the app I had to wait for the program to re-download all my files before I could do any work. It doesn’t just check if any of your files have changed and sync them. It actually deletes all your work and downloads the latest version even if your files are unchanged. If you don’t have an internet connection, NONE of your work is available. Because some of my notebooks had hundreds of files, I also had problems with not all the files downloading and even becoming corrupted. I have had to split them so that each album only has 100 pages. In the end I lost weeks of productivity.

  • By CaptZaldivar

    Pro taken away

    Update. The developer responded and restored my tools. So I have restored their review to five stars. Their Rep’s communication could have been more professional, but we achieved a level of agreement. Paper is a great little app. WeTransfer now owns Paper, so they deserve a chance to treat customers fairly and be treated fairly. It really is a fun little app with nice and unique features. I still and will always oppose extortion-ware (subscription software, got to keep paying or loose all your stuff you created with “their” app). How can that ever be ok? - - - Like others on here I used this app for a number of years. Gladly paid their price to get pro features and found them easy to use and very well developed. Worth the money even though it is only a basic sketching program. It is unique. Then the Pro tools were taken back so they could sell them to me again on a subscription basis. No! Nice little program, very poor business practices. Don’t trust them, they want your money now, and will simply decide they can get more money over and over again. In the physical world, that is a crime. A endless cash stream is the new dream of many app developers. But as my Dad used to say; in order for someone to get something($$$) for nothing, someone has to get NOTHING for something($$$). Prime example...

  • By Nova7o9

    My Go To for Sketching on an IPad. *Frustrating changes, though.

    January 2018 update The old capabilities from the original version (customizable sketchbook covers and background images) are back. Yay! And it also turns out the menu to save, move and delete images is only available in book view. Annoying if you don't know that. ------------- December 1, 2017 Update I wish they would stop changing the format. "If it ain't broke, don't fix it." Now I have to relearn how to do everything that had become second nature to me, again. This is about the fifth time they've rehauled the interface. Though I do appreciate the addition of more customizable palettes, it's just frustrating that they moved everything around. Again. UPDATE: Right now if you import an image into a file you cannot edit or even remove it, but the latest update says they're working on it. ----------- I've had this app for a couple years now and the creators are always making it better. The controls are easy to learn and super useful. I am a huge fan of the color mixer. If you like to draw or write by hand I definitely recommend this. Also, I use a stylus with a plastic tip so that it feels like I'm using a pen. Much better than using my finger. If I ever get their stylus I'll review that as well.

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