Contact Paper by WeTransfer

Contact Pa Support

Published by on 2023-11-29

About: Over 30 million people set their ideas free with Paper®, the award-winning
immersive sketching app. SKETCH WITH CONFIDENCE Paper’s perfectly-tuned tools
make it easy to sketch, collage, paint, draw—wherever your thoughts take you.



How to Contact Pa Customer Service/Support

Paper by WeTransfer Contact Information

Listed below are our top recommendations on how to get in contact with Paper by WeTransfer. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Paper by WeTransfer. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of WeTransfer BV



Verified email  

Contact e-Mail: [email protected]


0% Contact Match

Developer: Sketchbook

E-Mail: [email protected]

Website: Visit Pa Website



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Privacy & Terms:

https://paper.bywetransfer.com/terms

https://paper.bywetransfer.com/privacy

https://paper.bywetransfer.com/legal/patents




Reported Issues: 3 Comments

4.6 out of 5

By QuirkyCarter


Already paid, now asked to subscribe, crashes ipad

I was an early adopter of Paper. I paid the $ to unlock everything way back when. I really feel like the practice of changing the monetizing method should be illegal or at very least not allowed by Apple... app developers should create a new app so those of us who already paid can still access the software we purchased. I know it’s a tricky issue and I do want to support developers. Problem is that when I buy something, I feel like it should be mine forever unless there’s a clearly stated time limit. Otherwise I can spend $ today and lose access tomorrow... that’s definitely not right. This trend of moving everything to subscription is turning me off to spending $ on apps in general. Seems extremely unwise to pay for something without any guarantee that it will remain accessible as purchased. In addition to the previously stated issues, this app is now causing my iPad Pro to crash completely - as in turn completely off despite being plugged in and charged. It is an old model, but similar apps do not cause this much crashing. Not all of us can afford to buy new devices every few years, but it seems clearer than ever that developers just don’t care about making stable apps with fair pricing.



By KazutoKirigaya


Disappointed

When I first got an iPad, Paper was the first app I downloaded. I wasn’t the best at it, but I had a lot of fun just playing with it. Mix was great too — just seeing new art was kinda fun! Think kit was a great addition, but then a lot of weird new features got added. I spent some time away from iPads in general until now, when I re-downloaded Paper, grabbed my Pencil (by 53), and tried to use it again. It’s like everything is crazy now. I mean really. I have access to the think kit tools automatically, but some things have badges for pro, and apparently I can still subscribe. I tried drawing lines with arrows. It’s a basic feature that’s listed on the website, but upon further inspection, that’s only for Paper pro and legacy users. But wait, another support article says that diagram arrow tools aren’t supported yet. After upgrading to pro, every time I cut, I get a “copied” notification. Can’t figure out paste though. No help articles for that. Everything here says rushed. Missing tool items. Poor help menus to explain what’s changed. Poor support pages that erroneously list features that don’t exist anymore. Poor distinction between what’s outdated, what promotional material no longer applies, and what this app even does anymore.



By R the P


Version 4 disappoints enough to leave Paper

I have been using Paper by FiftyThree since its initial release, to sketch ideas for creating icons or other art, but was soured by their rewrite of the app in version 4, with many necessary features omitted until they can get around to adding them to the rewritten version, and a broken workflow and UI for their copy / paste function that I would use constantly in all previous versions but now no longer want to touch. I have explained to them how this function is broken, but no fixes have been released. Fortunately, a major revision of the Concepts app, version 5, was released during this frustrating period. I had tried version 4 out but didn't catch their vision—until I spend some time learning Concepts 5. I have been hooked by 1) infinite canvas, 2) multiple layers, and 3) precision shape creation—none of which Paper has, but which I need. The learning curve for Concepts is slightly higher than for Paper, but the app is so much more useful to me, with just enough UI to cue you in to what it can do, and the ability to rearrange or minimize the UI to support what you're doing at the moment.




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  1. Pulling issues faced by users like you is a good way to draw attention of Paper by WeTransfer to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  4. If you are a Paper by WeTransfer customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Paper by WeTransfer.


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