How to Cancel SunTrust

How to Cancel SunTrust

Written by on 2021-11-08

We have made it super easy to cancel SunTrust Mobile App subscription
at the root to avoid any and all mediums "SunTrust Banks, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel SunTrust?


Complete Guide to Cancel and Delete SunTrust Mobile App

A few things to note and do before cancelling:

  1. Check the Terms, Service policy or Privacy policy of SunTrust to know if they support self-serve subscription cancellation or account deletion:
  2. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  3. Cancelling a subscription during a free trial may result in losing the trial account.
  4. You must always cancel a subscription at least 24 hours before the trial period ends.


How to Cancel SunTrust Mobile App Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the SunTrust (subscription) you want to review.
  3. Click Cancel.

How to Cancel SunTrust Mobile App Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on SunTrust Mobile App (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel SunTrust Mobile App Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the SunTrust Mobile App app and then click on "Cancel Subscription".

How to Cancel SunTrust Mobile App Subscription on Paypal:

To cancel your SunTrust subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "SunTrust Mobile App" or "SunTrust Banks, Inc." to cancel.

What to do if you Subscribed directly on SunTrust's Website:

  1. Reach out to SunTrust Banks, Inc. - the company behind SunTrust directly: Get all SunTrust's contact details here

  2. Visit SunTrust website: Click to visit .

  3. Login to your account.
  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
  5. Click the link, then follow the prompts to cancel your subscription.

How to delete SunTrust account:

  1. Reach out directly to SunTrust via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.
  3. Check SunTrust's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Delete SunTrust Mobile App from iPhone:

To delete SunTrust from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold SunTrust Mobile App until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the SunTrust Mobile App app.

Delete SunTrust Mobile App from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose SunTrust Mobile App, » then click "Uninstall".


The this app Mobile App is optimized for your Apple device and is specifically designed to provide quick and secure access to your personal accounts. You can make payments, transfers, and mobile deposits, view account balances and account activity, send money via Zelle®, as well as search for ATM / branch locations. Read further for details and other important information. To get started, download and launch the app. Then sign on with your this app Digital Banking User ID and Password. It’s that simple. ACCOUNT ACCESS -View your personal account balances quickly without signing on -View your personal account balances for Checking, Savings, Credit Cards, Lines of Credit, Access 3, Installment Loans, Mortgages and select this app Investments Services, Inc. accounts -View summary information for CDs and IRAs -Suppress paper statements for eligible accounts -Search up to 180 days of your personal account transaction history -Open a new account -View and activate this app Deals TRANSACTIONS -Make mobile deposits (if eligible, limits apply) -View and pay your bills -Make immediate, future-dated and recurring transfers -Make immediate payments and future dated payments to Installment Loans, Lines of Credit Access 3, & Mortgages -Make one time immediate advances from Lines of Credit & Access 3 including 3 advance options -Create email and text alert preferences for DDA accounts activity -Send money using Zelle® to almost anyone in the U.S. with an email address or U.S. mobile phone number -Enable overdraft protection and overdraft coverage CREDIT CARD -View credit card balances and transaction history -Make credit card payments (if eligible) -Initiate cash advances from your credit card (if eligible) -View credit and cash advance available balances and limits (where applicable) -View and redeem point and cash rewards (if eligible) -View FICO score (if eligible) -Temporarily lock and unlock Consumer Credit Card -Ability to single sign-on to credit card rewards site -Create email and text alerts for credit card activity LOANS and LINES -View balances and transaction history -Make payments (if eligible) -Request advances (if eligible) -View detailed account info and advance details (where applicable) ACCESS & AUTHENTICATION -Retrieval of your user ID -Reset a forgotten password -Change user ID -Change password -Change security question and/or answer -Enable Touch ID or Face ID (if eligible) ATM / BRANCH / CONTACT US -Search for ATMs using an address or your current location -Search for branches using an address or your current location -Get help and find this app contact information this app is committed to the security and protection of your financial information. Our Mobile Banking services are backed by our Mobile Banking Guarantee. For more information concerning security and privacy or to view the Mobile Banking Guarantee, visit https://www.this *this app does not charge a fee for the use of this app Mobile Banking. If you do not already have the appropriate plan with your wireless carrier, normal text or data rates will apply. If you receive a suspicious message, please report the incident to [email protected] this app Bank now Truist Bank is an Equal Housing Lender. Member FDIC. ©2020 Truist Financial Corporation. this app, the this app logo, and Truist are federally registered service marks of Truist Financial Corporation. All rights reserved.

Reviews & Common Issues: 5 Comments

By freeburd60

Most Important Mobile app

The this app mobile app lets me do all the banking I used to have to go to my bank for. I would have to drive there in the hot afternoon or cold and do my banking. When gas went through the ceiling I looked for an easier way. I found this app. I can’t express enough how much I appreciate the time I save, the gas, and the quickness. I also feel very secure banking with this app Bank because they pay attention to what I do so if anything changes and I don’t call to let them know that I’m doing anything different they will freeze my account to keep my money safe. These days you need someone like this watching your money because there are so many people out there that want to separate you from your money. In over ten years the app has been down for updates or working on something. All I can say is I love this app. Thank you to the developers for making this safe and easy to work with. I’m sure there are many others who’ll say the same.

By Chrissierichardson

So convenient!

I love the this app app and use it all the time! My only complaint I don’t think actually has to do with the app and that is with a this app policy. They have some limit on how many checks you can deposit on the app each month and also on the total amount of money that you can deposit on the app each month. It’s very annoying and so I end up having to drive my deposits to the bank after about half the month. Other than that, I find the app extremely easy to use and so very convenient! I also love that it logs me in using my fingerprint so I don’t have to remember a password each time. It’s great to be able to check my bank balances with just a couple taps on my phone. Love it!

By JustMyOpinion•It'sGreat

It makes banking easy and convenient.

I absolutely LOVE this app! It actually makes banking kinda fun! The app is so easy to use and you can do just about anything you need to with your account or accounts...from just checking your balance to depositing a check from anywhere. No more worries about not being able to make it to the bank in time now, how awesome is that!? Banking sure has come a long way through the years. I remember how it was when I opened my first account. WOW! Things sure have changed, and I love it! Sure, it’s not a perfect system and that’s why I didn’t give it 5 stars. It’s not anything big, it’s just that I’ve noticed the app has a lot of issues with it NOT being available. It will give me a message of either it’s due to “maintenance”... and I completely understand that. However, sometimes I get a message that it simply just “is not available at this time sorry for the inconvenience”. It gets a little frustrating because it seems to happen right when I REALLY need it. Other than that, like I said earlier... it’s awesome!

By Aunt Balloon

So far so good.

I’ve used this app only for deposits so far. I have found it easier to use than the Citibank app and so far as it seems to tolerate my one sometimes shaky hand better than Citibank, which means if you were retakes. I will use this app to transfer money but for the time being not to pay bills. My transactions will be limited. Nevertheless if they go well I might be inclined to up the rating to five stars. I don’t know and can’t tell whether the dictation and transcription functions are this app software or Apple software. I make this distinction because in writing this review there have been no Arbitrary changes Or creative inventions of words or spelling and no omissions. The Apple software on my phone and laptop and desktop are all up-to-date and they are woefully miserably inadequate and prone to errors in every sentence.

By FormerRetailBankEmployee

Definitely a Strong Product

I have been with this app for 20+ years and to date I am thoroughly satisfied with mobile app. Each update has clearly improved the product. I need to point out that I have not always been as positive with your phone staff. Phones are clearly a necessity to the success of any automated product as it provides the human intervention for customers when a problem or question occurs which is generally inevitable. Often found your phone csr’s somewhat weak and sometimes more confused than me. Same to be said for the staff who answer online questions. Mostly they seem to not understand the question or misinterpret the issue. In these cases I find myself going to my local branch for resolution. This remains a serious weakness to your service.

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