How to Cancel myAudi

How to Cancel myAudi

Written by on 2022-04-08

We have made it super easy to cancel myAudi subscription
at the root to avoid any and all mediums "Audi" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate myAudi's Cancelation Policy


Complete Guide to Cancel and Delete myAudi

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel myAudi subscription at the root to avoid any and all mediums "Audi" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel myAudi Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on myAudi (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for myAudi, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel myAudi Subscription on your Android device

To cancel myAudi subscription on Android, you need to realize that deleting the myAudi app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the myAudi subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your myAudi subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel myAudi Subscription on a Mac computer.

To cancel myAudi subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the myAudi app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel myAudi Subscription on Paypal.

To cancel your myAudi subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "myAudi" or "Audi" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to myAudi.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on myAudi's website?

Here's how to cancel your myAudi subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into myAudi's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all myAudi's contact details here

  2. Visit the website of myAudi. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete myAudi account

You might have created an account on myAudi during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to myAudi via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete myAudi from your iPhone or Android.

Delete myAudi from iPhone.

To delete myAudi from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold myAudi until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the myAudi app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete myAudi from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose myAudi, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete myAudi?

Our crowdsourced data from myAudi and Justuseapp users, shows that it is Unrated to cancel a myAudi subscription.

If you haven't rated myAudi cancellation policy yet, Rate it here →.

What is myAudi?

The myAudi app (1) helps connect your Audi with your daily routine and can bring more driving comfort into your life through innovative functions and services. With an active Audi connect (2) trial or subscription on eligible vehicles, you can access your vehicle's real-time information, and help keep abreast of your vehicle’s status (3), fuel level, estimated driving range, and lots more. Use your app to conveniently plan trips and send routes and destinations directly to your vehicle. Even climate control, as well as locking and unlocking your vehicle doors, can be operated via the app. (Depending on the model and the equipment packages of your Audi, availability of features and services may vary.) AN OVERVIEW OF FUNCTIONS AND BENEFITS: Audi connect (2) services include features such as: • Access to important vehicle data such as fuel level, estimated driving range, or oil level — directly on your mobile device • Lock and unlock your vehicle remotely (4) • Explore other features like speed alerts, geofencing, and valet alerts (5) • Give your family, friends, or colleagues access to your Audi Navigation • Send destinations and routes from your compatible mobile device to your vehicle • Plan your routes, including walking route, to your vehicle • Access contacts, addresses, and your calendar from your vehicle Service • Schedule a service appointment with your preferred dealer and keep an eye on maintenance needs (6) • Access your digital owner's manual via the app • Keep...

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Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with myAudi? Report Issue

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Why should I report an Issue with myAudi?

  1. Pulling issues faced by users like you is a good way to draw attention of myAudi to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a myAudi customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using myAudi.

User reviews of myAudi

  • By ztan26

    Server Connection Issues

    Update: looks like they partially fixed the backend to work with the car now. Still unable to send destinations to the car. But at least the lock/unlock feature works most of the time now. I was able to login. But as many people have mentioned in the reviews, NONE of the features work except when I’m physically in the car with the ignition on. When the car is off, I get “Vehicle cannot be reached” I have opened up a case with IT support but have gotten nowhere with the process. Why deploy an app that doesn’t do anything?

  • By Hexer311

    I’m not seeing the value

    Really the only thing I can do is lock the car from a distance (not sure why I’d want to unlock if I’m not there) and that seems to only work part of the time. I just tried it now and it failed several times saying it could not connect with the car. In the lock/unlock log it says that it was a technical error. Not sure why anyone would pay for this service.. Why is there no remote start? Mercedes has it through their App. The claim by the Audi dealer was that Audi is beholden to German manufacturing regulations which prevent the car from idling without someone present in the vehicle. Ok, but why doesn’t Mercedes have that same restriction? Anyways, I absolutely love the car without this service. But, if Audi wants to sell this as a value add and not just include it, it needs to provide significant value. Not just gimmicks. Knowing how much gas I have left is cool, but not sure why I’d pay several hundred a year for it. And traffic on maps is cool, but it’s not as accurate as Google or Apple Maps directly though CarPlay. It didn’t detect roads that were closed for construction for some reason. If remote start, more accurate traffic guidance and more consistent performance come along, I may reconsider letting it lapse at the end of the trial.

  • By LoyalSFCustomer

    Just baffling how horribly unreliable this app is

    I really don’t understand why this app is so bad. I’ve proudly owned over a dozen Audi/VW products my whole adult life and love the brand through and through. I’ve been to Ingolstadt, Neckarsulm, & Wolfsburg. I’ve been a club member since the old “Quattro Club” days. I’ve endured the unintended acceleration debacle, the air suspension headaches, and the coil pack failures over the decades and have kept coming back as I am willing to accept the quirks so as too enjoy the wonderful fit, finish, and all weather capabilities of these cars. Having said all that however, I simply cannot abide by this frustrating disaster of an app. It can’t reliably contact my vehicles when they are sitting 10 feet beside me in the garage. It doesn’t allow me to select my preferred (or any) dealer to schedule service. I’ve reached out to tech support and after months (yes, not a typo - months!) of them “working” on it, without communication unless prompted, they still can’t resolve any of these issues. This app never should have made it past the beta stage and been made available to the public. Infuriating and a bad look for the brand.

  • By brolcz

    Makes decision not to renew audiconnect easy

    Please bring back the old app, at least until this one is fixed. I can’t log on. I’m glad I’m on my free audiconnect trial, because I would be very upset if I were paying for this experience. Between this and the announcement that Google Earth will soon not be supported on my brand new, few-months-old car, this makes the decision not to renew audiconnect absolutely easy. A rolling $500 charge sounded expensive but viable even back when It meant I could wow everyone who got into the car with a flashy google earth map behind the steering wheel, and when it meant a working iPhone app that had a lot of useful functionality. Now, we’re talking about ~$200/yr for essentially an in-car weather update, a really subpar news feed (these features have been boiler plate for my iPhone for a decade), and traffic updates (that can be supplied by sirius for $40/yr after a obdII port adjustment anyway). Non-functional google earth, non-functional app... I should thank Audi for saving me hundreds of dollars in subscription fees per year, with absolutely no regrets.

  • By JPneus

    Stopped working with latest iPhone iOS or App update

    Still unable to connect to car with the useless app. The “developer” responses always say “tell us more by calling us”. Don’t waste your time. They well know their app has a whole host of bugs and the people who answer the phone (after a long wait) claim to know nothing about anything with the app (despite all the many reports and 1 star reviews). Something changed in the recent past such that the App no longer works at all. Worked perfectly for months until about a week ago. Now it says “timed out” no matter what (regardless of how great my WiFi or LTE is). Audi cannot claim to be unaware. I know others who have reported a similar recent issue with the App recently stopping to work and providing error codes every time. They know something’s wrong. They will not admit it. And they will suggest that something must be wrong on the user end. Not a good or truthful approach - Audi Connect. Sad. Certainly makes it clear that I won’t be paying when my free trial ends. Pathetic.

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