How to Cancel My Disney Experience
Written by Disney on 2022-04-04We have made it super easy to cancel My Disney Experience subscription
at the root to avoid any and all mediums "Disney" (the developer) uses to bill you.
Now let us get into the crux of this guide.
Table of Contents:
Complete Guide to Cancel and Delete My Disney Experience
There are a few things you must do and know before canceling subscriptions. They are:
- Check the Terms, Service policy or Privacy policy of My Disney Experience to know if they support self-serve subscription cancellation or account deletion:
- Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
- When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
- You must remember to manually cancel a subscription 24 hours before the trial period ends.
We have made it super easy to cancel My Disney Experience subscription at the root to avoid any and all mediums "Disney" (the developer) uses to bill you. Now let us get into the crux of this guide.
How to Cancel My Disney Experience Subscription on your iPhone or iPad.
- First, open the settings app and tap on your name.
- Then, tap on the "Subscriptions" tab.
(Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore) - Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
- Next, tap on My Disney Experience (subscription) you want to review.
- Now, Tap on Cancel.
(Note that if you don't see a "Cancel Subscription" button for My Disney Experience, then it's definitely canceled already. It won't be renewed anymore).
How to Cancel My Disney Experience Subscription on your Android device
To cancel My Disney Experience subscription on Android, you need to realize that deleting the My Disney Experience app alone won't cut it. Follow the steps below:
- First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
- Click on menu, then go to "Subscriptions".
- Choose the My Disney Experience subscription you wish to cancel and tap on the "Cancel Subscription" option.
- Finish up as directed.
Once your My Disney Experience subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.
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How to Cancel My Disney Experience Subscription on a Mac computer.
To cancel My Disney Experience subscription on your Mac, do the following:
- First open the Mac App Store, then click on your name at the bottom of the sidebar.
- Click on the "View Information" tab at the top of the window and sign in if asked to do so.
- Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
- Click "Edit" beside the My Disney Experience app and then click on "Cancel Subscription".
Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.
If you don't remember your password however, contact the App for help/to reset password.
How to Cancel My Disney Experience Subscription on Paypal.
To cancel your My Disney Experience subscription on PayPal, do the following:
- First log into your PayPal account at www.paypal.com .
- Click on the settings tab which is beside the logout option.
- Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
- You'll be shown a series of merchants' agreement you've transacted before. Click on "My Disney Experience" or "Disney" to cancel.
- You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to My Disney Experience.
- Then click "Done" on the verification page to complete the unsubscription.
What to do if you subscribed directly on My Disney Experience's website?
Here's how to cancel your My Disney Experience subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.
Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into My Disney Experience's website or directly reach out to their payments provider.
Generally, here are some steps you can take if you find yourself in that fix:
- Finding the company's information, then reach out to them directly: Get all My Disney Experience's contact details here
- Visit the website of My Disney Experience. Click to visit .
- Login to your account.
- In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
- Click the link, then follow the prompts to cancel your subscription.
How to delete My Disney Experience account
You might have created an account on My Disney Experience during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.
Generally, here are some steps you can take if you need your account deleted:
- Reach out directly to My Disney Experience via Justuseapp. Get all Contact details →
- Send an email to [email protected] Click to email requesting that they delete your account.
- Check My Disney Experience's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:
- http://disneytermsofuse.com
- https://disneyprivacycenter.com
- https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/your-california-privacy-rights/
- https://privacy.thewaltdisneycompany.com/en/dnsmi
*Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.
- http://disneytermsofuse.com
Bonus: How to Delete My Disney Experience from your iPhone or Android.
Delete My Disney Experience from iPhone.
To delete My Disney Experience from your iPhone, Follow these steps:
- On your homescreen, Tap and hold My Disney Experience until it starts shaking.
- Once it starts to shake, you'll see an X Mark at the top of the app icon.
- Click on that X to delete the My Disney Experience app from your phone.
Method 2:
Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.
For iOS 11 and above:
Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.
Delete My Disney Experience from Android
- First open the Google Play app, then press the hamburger menu icon on the top left corner.
- After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
- You'll see a list of all your installed apps on your phone.
- Now choose My Disney Experience, then click on "uninstall".
- Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.
How easy is it to cancel/delete My Disney Experience?
Our crowdsourced data from My Disney Experience and Justuseapp users, shows that it is Unrated to cancel a My Disney Experience subscription.
If you haven't rated My Disney Experience cancellation policy yet, Rate it here →.
What is My Disney Experience?
The official Walt Disney World® app! Now it’s easier than ever to plan and share your vacation details—at home and on the go. - Make your theme park visit easier and more fun by taking advantage of our complimentary new Disney Genie service, which grants you a personalized itinerary that seamlessly maps out your special day with updates that continue during your visit. - Create your very own personal Tip Board to track wait times for your favorite experiences, make dining reservations, mobile order food from select locations and more. - Quickly access current estimated wait times and forecasted wait times for attractions, park hours, Character Greetings, showtimes and more. - Use the interactive, GPS-enabled map to explore the Resort and easily see the dining options, attractions that are nearest to you. - Purchase your theme park tickets.† - Download, edit and share your Disney PhotoPass photos and videos throughout your vacation once you’ve purchased Memory Maker, a product that gets you unlimited photos taken by our complimentary photographers at select locations. - Search and filter activities to find exactly what you’re looking for. - Save time by starting your Disney Resort hotel check-in process right from the app. - Visit My Account to manage your Disney Resort reservations, tickets, MagicBands and cards, share plans with others and sign out. - Set up a Disney MagicMobile pass to enter theme parks, charge to your Disney Resort hotel folio during your stay an...
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Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.
Have a Problem with My Disney Experience? Report Issue
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Why should I report an Issue with My Disney Experience?
- Pulling issues faced by users like you is a good way to draw attention of My Disney Experience to your problem using the strength of crowds.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a My Disney Experience customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My Disney Experience.
User reviews of My Disney Experience
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By amanda saso5Park tickets
We too love Disney and spend every new year holiday with them. Why in God’s name can the resort not get your park tickets linked to your magic band??? Going to customer service at the park is horrible!!! A little bit on my magical experience dies when the resort staff says they do not have that ability. Why????? Also, the new hall of presidents is horrible! New voice (I miss Morgan Freeman) and new theme. I’m sure it’s to prevent the audience from booing our current president but it’s still just not the same. Your staff that works before the fireworks are exhausted I’m sure but still quite rude. ( both feet have to be inside the white line! ) we were not allowed to be in one section because it was full and moved across then 30 minutes before the show, it was packed with more people than before. Even not during the holiday season the staff has lost something. 10 years ago they were awesome and fun. Now they’re hurried teenagers pushing you to “get out of the way” and talking over you when you’re asking a question. I hope they can get it back one day.
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By Emilyjohnson48485Responding to 34ahdh
While I understand your dismay as well as concern, I believe that it was improper to rate the my Disney experience app so poorly. There are wait times and photo-pass options right handy whenever you need them, and yes the app logs in every-time you use it, but only to prevent theft and improper activities. I am a huge fan of Disney, I have visited many times with my family and I enjoy it very much, many times the my Disney experience app has helped us to plan our meals and fast passes, and gotten us out of trouble planning and prepping, we know where to go and where to be, when we want to be there. As a long time Disney lover, I suggest that you take your concerns and badmouthing elsewhere, because the designers of this app have work to do, keeping many families’ schedules and vacations happy and magical. I don’t mean to cause trouble, but just as you came out and expressed your discrepancies to the people who try so hard to help you, I decided to express my discrepancies with an ungrateful user. Thank you!
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By ARUSSE524A MUST for a stress free Disney vacation
I love the My Disney experience app. It is a MUST for a stress free Disney vacation. Do you hate waiting in lines... yes, duh! The ability to book fast passes and change them easily, check wait times, and plan your day in the park is the best! I would say sometimes when booking fast passes for a large group it will glitch and only show it’s booked for 1 person, but in reality it has everyone on the system. Only once when I changed to a fast pass did it not sync but the cast members were very helpful. I like standing in line picking the next ride for my family, it makes visiting the parks effortless. Waiting in line to eat... Not about that life... I like ordering food in the app and just skipping past the queue for my food. When character hunting this app is a the best map! I’ve been able to see when hard to find characters are out in the parks and their exact location. Recently, I have been using it to open my resort door which is nice. I also use it to show my annual pass to get the discount on merchandise or food. Again my only complaint is sometimes it is a bit glitchy and I have to re-start the app multiple times. Overall 4/5 stars for making my Disney vacations stress free and magical with my family!
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By ugdfdgisewsgh4Very helpful app but Adding Guests for Planning needs better explanation
After spending an hour on the phone with support to clear up the mess made by some very excited adults in our party, I was told that it’s actually very common for duplicates and triplicates of people to be made and shared in the family and friend lists when people start connecting; leading to tickets being assigned to the wrong place, etc. My simple idea to fix this would be to change the wording under “How will you add this Guest?” It should say “Find through a Connection’s Party” or “Add a Managed Guest (recommended for small children and other dependents that will not have an individual Disney Account)” or “Invite this Guest to Connect by Email (recommended for teens and adults).” Those last two options should THEN open the menu to add biographic information. Once this information is input, the app should check for duplicates within the parties of connected guests and give a warning that “You only need to Connect with the Adult who manages this Guest, not the person individually.” This would prevent a deluge of emails with different invitations as well as prevent duplicates!
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By Cooking Organist4Cumbersome & an energy hound
I downloaded My Disney Experience for a one-day visit back to WDW. In the rare cases in which logging in was actually successful, it took a long time and used many % of my battery’s charge. Usually, logging in failed, and I had to force the app to quit, having accomplished nothing but draining more juice from my battery, already a precious commodity on a busy Disney day, when recharging is difficult to arrange. In addition to the app’s own problems, I have a bigger criticism: Disney has taken all the joy of spontaneity out of a theme park visit. Everything has to be booked weeks in advance or the Guest is assured a day full of long lines, missed opportunities, limited dining options, and general disappointment. Standing in long lines was never fun, but having to plan a day at WDW like a military advance on an enemy nation is no improvement. It’s a shame that Guests who might want to let inspiration and surprise be a part of their day are likely instead to feel deprived of not just some but all of the resort’s highlights, and as if both their time and money was wasted. FastPass+ is a real joy-killer.
