How to Cancel Video Star

How to Cancel Video Star

Written by on 2022-04-14

We have made it super easy to cancel Video Star subscription
at the root to avoid any and all mediums "Frontier Design Group" (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete Video Star

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Video Star subscription at the root to avoid any and all mediums "Frontier Design Group" (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel Video Star Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Video Star (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Video Star, then it's definitely canceled already. It won't be renewed anymore).




How to Cancel Video Star Subscription on your Android device

To cancel Video Star subscription on Android, you need to realize that deleting the Video Star app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Video Star subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Video Star subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



How do I remove my Card from Video Star?

Removing card details from Video Star if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Video Star from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Video Star or any other website using your Justuseapp card.
  5. Cancel the Video Star subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Video Star directly. Get their Contact info →



How to Cancel Video Star Subscription on a Mac computer.

To cancel Video Star subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Video Star app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel Video Star Subscription on Paypal.

To cancel your Video Star subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Video Star" or "Frontier Design Group" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Video Star.
  6. Then click "Done" on the verification page to complete the unsubscription.




What to do if you subscribed directly on Video Star's website?

Here's how to cancel your Video Star subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Video Star's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Video Star's contact details here

  2. Visit the website of Video Star. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.


How to delete Video Star account

You might have created an account on Video Star during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Video Star via Justuseapp. Get all Contact details →

  2. Send an email to [email protected]l.com Click to email requesting that they delete your account.




Bonus: How to Delete Video Star from your iPhone or Android.


Delete Video Star from iPhone.

To delete Video Star from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Video Star until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Video Star app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Video Star from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Video Star, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.



How easy is it to cancel/delete Video Star?

Our crowdsourced data from Video Star and Justuseapp users, shows that it is Very Easy to cancel a Video Star subscription.

If you haven't rated Video Star cancellation policy yet, Rate it here →.



What is Video Star?

Video Star is your #1 video editing app — there’s no other app like it! Create incredible fan edits and amazing lip-sync music videos with Video Star. There's thousands of effects to color, animate, enhance, warp, combine, and re-time clips ... creating pure magic from photos and videos. Video Star includes TONS of free features or get an All Access Pass to unlock everything, including your mad editing skills! We update Video Star regularly with new effects and features. Be sure to join our daily #VideoStarApp community challenges on Instagram and TikTok! Video Star Pro Subscription - A Pro subscription provides unlimited access to ALL current and future Power Packs in Video Star - Subscriptions are $4.99/month, $12.99/three months, or $29.99/year - Payment will be charged to iTunes Account at confirmation of purchase - Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period - Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal - Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase - No cancellation of the current subscription is allowed during active subscription period - You can read our privacy policy at: videostarapp.com/privacy.html - You can read our terms of service at: videostarapp.com/terms.html



Stop ridiculous app charges!


Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.





Comments


  • By Paul

    My daughter had this app on her old iPhone and now she got a new phone and there's no way to cancel the old subscription and I'm still getting charged





Reported Issues: 5 Comments

By Paul
May 07 2022

My daughter had this app on her old iPhone and now she got a new phone and there's no way to cancel the old subscription and I'm still getting charged



By Emma ward
Feb 26 2022

My daughter had videostar on her old device , paid for by me. Now she doesn’t have her device or account details or anything and I don’t know how to cancel her subscription as it will come from my bank card.
Any help would be great



By Crystal
Jun 12 2021

Hey I had got videostar this year February for a whole year but I don’t use it no more, i want to cancel it but do I get money back or how does it work?



By Jen
Mar 10 2021

I ordered a video star with the wrong Apple ID. I ordered video star Pro for one year, already paid for. If I discontinue this membership is this prorated? I purchased less than one month ago. I will be re-purchasing with the correct Apple ID. Help please and thank you!!!



By Joy
Jan 28 2021

Video ster phoblen





Have a Problem with Video Star? Report Issue

Leave a comment:



Why should I report an Issue with Video Star?

  1. Pulling issues faced by users like you is a good way to draw attention of Video Star to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Video Star customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Video Star.


User reviews of Video Star


  • By Kinzgirl119
    5

    I’m in love!!

    This app is amazing!! I have been using it for nearly a year now and my edits have improved a ton. I’ve really started getting noticed on Instagram since I’ve started VS and a lot of people think I use Ae?! I see some complaining about how confusing it is, but honestly once you get used to it, the app is super easy to use and very fun. However I do suggest making it easier to mask. This option in Video Star is very tedious and I’ve recently started using a separate app to mask photos. Other than that this app is great once you make all the payments you need. Totally worth the money. Edit: K so a lot of people are suggesting making all the packs free and uhhh...they can’t? How else will VideoStar make money? If they don’t make money there will be no way for them to pay their employees and when they don’t pay their employees, they won’t be able to make the app better and cooler than it already is. “But they should be doing that with their own money and not money from their customers.” Excuse you, but that’s how businesses work? Businesses make money from consumers and use that money to improve their product. Where else will VS get money if they do as you suggest and “use their own”? Makes no sense.



  • By Julianajulystar10(5)-2
    5

    Amazing app but...

    So video star is amazing, easy to use etc, but I have some concerns and suggestions about the erase feature in multi-layer I’ve asked my friends who use video star and other editors and they agree that it would be better if we were actually able to zoom in and maneuver the picture we’re erasing so that we can actually erase it more easily also I feel like the like the erasing for color and regular erasing should be combined that way if you want to remove a certain color you can also touch up your picture and fix and restore anything that you didn’t want to erase without having to erase it completely🤷🏻‍♀️ other than this issue I think the app is overall pretty great and I definitely recommend it to anyone who likes to make Instagram edits or just edits in general.



  • By dum00nd
    4

    Great! But difficult

    Videostar has worked well in the time I’ve had it but there are a few major and noticeable flaws that make the app extremely frustrating and hard to use. The biggest part is,, for the love of god PLEASE add an undo button. I can not express how annoying it is having to restart and entire clip because I messed up an effect and destroy all the transitions and effects and motions on that clip just because my finger slipped. An undo button would save me and a lot of other editors time. Another thing I noticed is when I first got videostar I didn’t use it for months because it’s really confusing? Mostly nothing has directions or labels and the tutorials didn’t help me at all,, there is also just a lot of stuff crammed into small spaces on screen especially for iOS,, scroll bars and pages would be a nice thing to have and tool bars/easy access buttons for certain packs would be nice. Note this is coming from somebody who has not bought anything in this app and probably won’t in the future cuz I’m broke- But other than those few issues, I’ve had a lot of good outcomes when using videostar, and since I started using it I’ve improved in editing and gained some popularity! So overall a good app!



  • By Unicorn1skylar
    4

    Good app but a few problems

    So video star is a really good app but I have two problems with it and that is the in app purchases and the song choices. So first of all the in app purchases there are really cool effects that will cost money and I understand that they need to make money, but it gets really annoying when you click on an effect and then realize that you need the plus membership and that costs money. I am not saying that they should get rid of the in app purchases but they should move them into a separate category so people know that it costs money. The second problem is the song choices. Now they have pretty good song choices but they only post to them once a week and it gets really annoying if you don’t have iTunes songs you can’t do it but I’ve seen that on musically/TickTock that you can search up a song and they will most likely have it because they have almost every song so I was hoping that they could do the same thing that musically/TickTock does and have almost every song because it will make it much easier to use this app and a lot more fun for the people to use it. I hope you guys read this review and fix the problems that I have suggested. Thanks



  • By daniella42672
    4

    Help please

    I absolutely love video star. But there is one thing that is happening to it and I’m not one hundred percent sure that it’s just something I did or it’s a problem with the app in general. For about 3 months now I have been editing videos and they would come out with the video not being in sync with the audio anymore. This only happens when I save the video. My friends don’t have the same problem and I’m wondering what I did wrong. It also happened on my other phone before I upgraded to a new phone. And now that I have a new phone the same thing is happening. I was going to contact video star but there was no way to do it so I’m doing this. I have no does if it’s my fault that’s happening or not but I need help to fix it. It’s just only happening when I save the video but when I make the video it’s in perfect sync . I’m totally confused and I hope that sooner or later this problem will be solved. I’m not sure if this is a problem for everyone but I just hope it can be fixed.




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