How to Cancel VivaVideo

How to Cancel VivaVideo

Written by on 2022-04-13

We have made it super easy to cancel VivaVideo - Video Editor&Maker subscription
at the root to avoid any and all mediums "QuVideo Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate VivaVideo's Cancelation Policy


Complete Guide to Cancel and Delete VivaVideo - Video Editor&Maker

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of VivaVideo to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel VivaVideo - Video Editor&Maker subscription at the root to avoid any and all mediums "QuVideo Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel VivaVideo - Video Editor&Maker Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on VivaVideo (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for VivaVideo - Video Editor&Maker, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel VivaVideo - Video Editor&Maker Subscription on your Android device

To cancel VivaVideo subscription on Android, you need to realize that deleting the VivaVideo app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the VivaVideo - Video Editor&Maker subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your VivaVideo subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from VivaVideo?

Removing card details from VivaVideo if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like VivaVideo from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on VivaVideo - Video Editor&Maker or any other website using your Justuseapp card.
  5. Cancel the VivaVideo subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact VivaVideo directly. Get their Contact info →

How to Cancel VivaVideo - Video Editor&Maker Subscription on a Mac computer.

To cancel VivaVideo subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the VivaVideo - Video Editor&Maker app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel VivaVideo - Video Editor&Maker Subscription on Paypal.

To cancel your VivaVideo subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "VivaVideo - Video Editor&Maker" or "QuVideo Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to VivaVideo - Video Editor&Maker.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on VivaVideo's website?

Here's how to cancel your VivaVideo subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into VivaVideo's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all VivaVideo's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting QuVideo Inc. (the app developer) for help through the details of the app.

How to delete VivaVideo account

You might have created an account on VivaVideo during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to VivaVideo via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check VivaVideo's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete VivaVideo - Video Editor&Maker from your iPhone or Android.

Delete VivaVideo - Video Editor&Maker from iPhone.

To delete VivaVideo from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold VivaVideo - Video Editor&Maker until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the VivaVideo - Video Editor&Maker app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete VivaVideo - Video Editor&Maker from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose VivaVideo - Video Editor&Maker, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete VivaVideo?

Our crowdsourced data from VivaVideo and Justuseapp users, shows that it is Very Easy to cancel a VivaVideo subscription.

If you haven't rated VivaVideo cancellation policy yet, Rate it here →.

What is VivaVideo - Video Editor&Maker?

Welcome VivaVideo 9.0 ! Meet New Editing Style! VivaVideo is an interesting and powerful video editing App that helps you easily record and show your life. Amateurs can cut and combine simple and intuitive clips anytime and anywhere, while professionals can have unlimited editing fun with powerful high-end editing functions. Download now and start making amazing videos. -Rich and interesting text styles and dynamic effects -Cool video transition -0.1 - 10x video speed change -High resolution video output and sharing -Arbitrarily crop and rotate the video area -Huge selection of music and stickers -Cinematic filters -Import music through iTunes, recording & videos -Colorful video decoration -Easily add photos to make 10 seconds cool-short music video VivaVideo Subscription: - You can subscribe for unlimited access to all features and content offered for purchase within VivaVideo. - Subscriptions are billed monthly or annually at the rate selected depending on the subscription plan. - Payments will be charged to iTunes Account at the point of purchase confirmation. Subscriptions automatically renew unless auto-renew is turned off at least 24-hours before the end of the current period. Your account will be charged for renewal within 24-hours prior to the end of the current period, and you will be charged according to your payment plan selection. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase....

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.


  • By Princess JULATON BURCA

    Pls cancelled because I never used that's apps only for trial why they charge me every month s pls cancelled it

  • By Annie

    This app scsmmed me i had wnd trial then cancelled when realised that I didn’t like it and it has been charging me for years and I didn’t know because I deleted it i never check my subscription because i was using a different apple id at the time it had charged me 112 dollars nơ and refuse any help or refund

Reported Issues: 6 Comments

By Uyen
Jul 18 2022

Please refund the subscription. I was charged today and never intended to pay. Please before charging, notify your customer.

By Marife Lozada
Mar 07 2022

I pay but I can’t watch Please Cancel

Sep 26 2021

Pls cancelled because I never used that's apps only for trial why they charge me every month s pls cancelled it

By Mae Anne Flores Guerrero
Feb 19 2021

Hi, Ive been struggling sunce December after you deduct automatically a total of Php771.00 on my gcash account. I did not purchase,it was my daughter took a free trial and It automatically deduct after the free trial. I have not use the app. I tried to install today to study how I can request a refund. I dont know how to cancel the subscription. I tried. Please help me on his matter. Its more than a month now. Not using the app. But you took my money. May you take action on this. Thank you.

By Nomsa Mtsweni
Feb 19 2021

this is very frustrating I thought I cancelled my 3 day free trail only to get debited R488.00 just like that

now i have cancelled and now i must use this app for trying it out on a free trial no ways refund me my money back

By Hillary vieth
Feb 02 2021

I can’t delete my subscription when I thought I did and it took money from my account.
I only got it today, someone help me delete it please!!!

Have a Problem with VivaVideo - Video Editor&Maker? Report Issue

Leave a comment:

Why should I report an Issue with VivaVideo - Video Editor&Maker?

  1. Pulling issues faced by users like you is a good way to draw attention of VivaVideo - Video Editor&Maker to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a VivaVideo - Video Editor&Maker customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using VivaVideo - Video Editor&Maker.

User reviews of VivaVideo

  • By Sammithekitty

    Can I restore my purchases?

    So I got this app a little while ago, before you had to pay for membership to get the adjustment buttons. I had it on my iPad and it was working great! (Note: I didn’t make an account because it wasn’t needed.) Then I got a new iPhone. I downloaded this app and I didn’t get my adjustment buttons. I saw that I had to pay for membership to get my adjustment buttons on my phone. I decided it wasn’t worth my time to get it on my phone too, so all of my editing when to my iPad. Now just a few days ago my iPad got reset because it was stuck, it wouldn’t let me get in. And by reset, I mean delete all the apps and photos. In the process of getting my iPad back up, I had to restore a time where I saved my information. And that time was on my iPhone and way back in March, but I restored it there anyways. When I got back on my iPad, everything seemed fine. I had another editor app called: “Video Star” and all the purchases were there. Then I tapped on the “VivaVideo” app and tried to edit a video I did. I lost my purchase of my adjustment buttons. I don’t know where to restore your purchases or even does this have to do with not making an account. I have many questions but not a lot of answers. Please, app creators read this and help me, and even if it takes for me to buy it again I will. Thanks for reading, A confused app user. Edit: I finally was able to restore my Adjustment buttons (wohoo!) I was thrilled to see that I got it back.

  • By KittyCatPlays13

    Please reconsider!

    Please please please... reconsider what you’re doing and keep the community going! I’ve lost so many good friends from this platform and I don’t want to lose more. Yes, there’s been drama, bad reviews, innapropriate videos, but that doesn’t mean anything..! It’s still perfect in our communities eyes, but our description of “perfect” might not be what everyone agrees with. We think its perfect because of our friends, and some would even go as far to say family. We are the viva fam, and i don’t want you to take that away from us, we can stand strong and push through ANYTHING together, we LOVE eachother! We have so many memories together, and this is not the way or time it will be taken away. Taking away the community feature doesn’t help anything, it just makes your app less popular. You’re leaving out so many people who haven’t gotten to get to know us, or get to know anyone. Please read this, please reconsider.

  • By ReplyingCay

    Why a time limit?

    I love VivaVideo. I have been using this app for about 2 years. But there is one thing that I dislike about VivaVideo. Why is there a time limit? I don’t understand why VivaVideo has a time limit? When I make great videos that are longer than 5 mins it tells me to trim it down or to take off the time limit. I don’t want to pay because I don’t think it will last a long period of time. I just hope that VivaVideo will make an update to take of the time limit for free. The water mark doesn’t bother me but the time limit does. I just hate the time limit. There is literally no reason to have a time limit. Is it because VivaVideo does it because you get better stuff? Or is it because of the money? If it is for the money I don’t think I want to use this app anymore. Viva if you read this I love this app. I really do. But I just wish that you would do something about this time limit. Thank your for your time :)

  • By Lindsalu11

    Best video editing app out there!

    I’ve been looking for a app to make TV show or movie edits with my friends for fun and haven’t been able to find one that’s got what I’m looking for that doesn’t cost a lot. I found this as one of my friends recommended it and it’s perfect! It has a lot of options to choose from for free and then some for a fee which I can respect. It lets you trim and adjust the video, add music or voice overs (which I LOVE!), and has a bunch of options to enhance the videos by having it fade in and out certain ways etc. Which honesty I haven’t seen anywhere. My videos now look very professional even tho I’m using a free app. I’m now using one app for something I’ve been trying to accomplish with 3 and falling short. If your a person who wants to make those amazing edits you see on Instagram or TV, or just want something awesome to add to your videos, definitely give this app a try! You won’t regret it.

  • By Kylah🖤

    I love this app

    This app is what I make all edits on. It makes it incredibly easy and less frustrating than most apps. However what I can’t find in any of these editing apps are really good transitions. Viva video did recently update and add some which made me really happy because I make edits for like tv shows and stuff and I like to have a broad choice of transitions and themes. So I’d really like if the transitions will continue to be updated and i would also like if on the themes I can take out any pop up words that I don’t like. On a lot of the themes there will be a word that pops up like love or something and id like if we got the choice on whether we want that to be a part of the theme or not but besides those things I love this app and it’s the only editing app that I use consistently.

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