Contact Video Star Support

by Blossom_Boy147

This is literally an app made for buying. Almost everything has to be paid for and you have no free will. You cant even put in your own lighting QR for free anymore!! Its worthless and should not be downloaded. It does absolutely nothing right and as a person with shaky hands, the transition sliders are just way to hard. I don’t understand why this app is so desperate for money. I get it that people need money but why not make something like a gofundme or something!! Or have the creators become content creators. The fact that every good thing needs to be payed for is dumb. Stick to CapCut and CuteCut. They get the job done. And in CuteCut you can crop the video so you don't get the little watermark, and CapCut doesn't even have one!! This app has no use but to annoy its users. Even CapCut lighting effects are better than this. Ive tried this app so many times and every time I do it has just gotten worse. This app doesn't even need 3 stars. It doesn't need any. Not everyone has money to buy subscriptions for their effects. And if your phone memory is wiped then gl getting your money back. Absolutely garbage mate. Completely mad to think someone will pay to put in their own effects!!!

by Randomoji

the interface is really confusing and messy to use when you’re editing on your phone like i do. you have to keep scrolling though so many transitions and effects just to find the ones that are actually free. and that’s another thing, i would much rather have access to more transitions and watch more ads than pay. i understand that you guys have to make money but that can be done through ads and i think people would much rather prefer watching ads than having to pay. also, there should be an undo button, because it gets really annoying when i screw up a transition and have to start all over again. pls also just combine your FXapp to make things easier for people. also when you insert a video to use as an audio, uploading pictures will just ruin the audio. you should make a separate area for audio based on video, then another section for the actual images than a viewer might see. it would also help to clean up the interface more... at first it seems minimalist with only a couple buttons but really it just makes everything more cluttered. i’m going to be honest, i extremely dislike this app and i’m so frustrated with it but it’s the only option i have as it gives relatively unique transitions. however, if you want more people to be interested in downloading this app,
you most likely have to change your design and the way you market yourself.

by JulietSamoyeds

I’ve tried looking up “free edit tutorials” because for the LIFE of me I cant find a decent free transition. This app from what I can tell is almost completely USELESS if you don’t want to sell your soul for decent transition, or just make getting pro less expensive or a one time payment. Plenty of people use this app and is probably the most popular editing app on the App Store. I spent hours looking up tutorials on how to use transitions in free mode because my parents won’t let me get the pro mode. With how useless this is as free I’d be better off using apps like funimate or something like that. I’d be fine with there being a pro if you actually gave some INTERESTING things to people who can’t pay for pro. Every transition I tapped on said something like “you can have all of these for the CHEAP price of 5.99 a month!” Or something like that. You can get a one-time payment bitzen account on BitLife for less then that and playing that doesn’t promote their app even more, while pro is expensive here and since the people who are making the edits are forced to have pro, they all look good and are posting them, making people want to get that app, making yalls customers grow even more. I guess it’s just kinda annoying that I can do absolutely nothing with this app, when I’ve used it in the past on friend’s phones and such and had good experiences