How to Cancel One Medical

How to Cancel One Medical

Written by on 2022-04-05

We have made it super easy to cancel One Medical subscription
at the root to avoid any and all mediums "One Medical Group, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate One Medical's Cancelation Policy


Complete Guide to Cancel and Delete One Medical

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel One Medical subscription at the root to avoid any and all mediums "One Medical Group, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel One Medical Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on One Medical (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for One Medical, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel One Medical Subscription on your Android device

To cancel One Medical subscription on Android, you need to realize that deleting the One Medical app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the One Medical subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your One Medical subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel One Medical Subscription on a Mac computer.

To cancel One Medical subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the One Medical app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel One Medical Subscription on Paypal.

To cancel your One Medical subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "One Medical" or "One Medical Group, Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to One Medical.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on One Medical's website?

Here's how to cancel your One Medical subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into One Medical's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all One Medical's contact details here

  2. Visit the website of One Medical. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete One Medical account

You might have created an account on One Medical during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to One Medical via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete One Medical from your iPhone or Android.

Delete One Medical from iPhone.

To delete One Medical from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold One Medical until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the One Medical app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete One Medical from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose One Medical, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete One Medical?

Our crowdsourced data from One Medical and Justuseapp users, shows that it is Unrated to cancel a One Medical subscription.

If you haven't rated One Medical cancellation policy yet, Rate it here →.

What is One Medical?

Praised as a “new model for primary care,” One Medical Group is reinventing the doctor’s office. One Medical’s mobile app makes it easy to get care and manage your health wherever you are. On the go and need to schedule an appointment with your doctor or find the nearest office? Or maybe you just want to request treatment for a common issue? The doctor’s office is now available at your fingertips. This application includes popular features such as: • Appointment booking. • Messaging with your provider team. • Video visits 24/7. • Treat Me Now - One Medical providers will review your medical information and send prescriptions to your pharmacy or schedule testing for common issues directly from the app. Treat Me Now conditions include Skin Issues, Cold and Flu, Seasonal Allergies, UTIs, and Yeast Infections. • Prescription renewals. • View your basic health record including vaccines, medications, and allergies. • Office locator & directions. • Apple Health integration. For experimentation only, not available to members at this time. To access your medical information, you will need to be a member of One Medical. Join today at About One Medical One Medical Group offers a modern health care experience designed around your needs. We’re a member-supported, paperless primary care practice with locations nationwide. We offer our members convenient, high quality care from trusted physicians and a system that actually works. Some of the benefits we offer inc...

Stop ridiculous app charges!

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Have a Problem with One Medical? Report Issue

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Why should I report an Issue with One Medical?

  1. Pulling issues faced by users like you is a good way to draw attention of One Medical to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a One Medical customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using One Medical.

User reviews of One Medical

  • By Tina Baylocq

    Just the best service

    So convenient! I just love that I can get help and advice for an ailment through the app quickly and conveniently any time day or night. I am a busy professional and seem to fall ill at the most inconvenient times, like on a business trip or on weekends. The best part of being a member of One Medical is being able to reach a a care professional through the app at anytime day or night on my schedule. There is always someone available to me to answer my questions, treat my current symptoms and give me advice until I can see a doctor in person. I can even schedule my appointments. This service and the medical advice I’ve received has been invaluable in getting and keeping me healthy.

  • By Starklike

    The Best Dr./Patient system

    I have had a hard time in the past with communicating with doctors and getting lab results. This system is so efficient I can’t believe that all practices aren’t run like this. You can make your appt. on the app, you can get your test results and talk with your Dr. on it also. Recently, I had to use the video chat service because it was Sunday and the Dr. I spoke with went over my chart, saw my recent test results over a ailment I was dealing with and sent out a prescription which I had in my hands 20 min later! Best service ever! Totally worth the annual membership.

  • By Fatlittlebird

    Amazing Care and Completely Worth the Yearly Membership Fee

    I’ve been a member at one Medical for at least three years. It’s so easy to find someone to see when you need medical help at any of their locations around the city. Everything goes into my chart so any doctor I speak to has all my informal and can pick up where we last left off. That’s the best and most important offering to me. I am confident I’m getting the best care and my interests are most important, not just billing enough patients in a day. Highly recommend them!

  • By Alexander Chow-Stuart

    Excellent video care

    I just talked with Dr Barbara Trask via video link after suffering a bad fall and landing on my chin (heavily!) while walking our dogs last night. I was worried about concussion because I had experienced some nausea, but Dr Trask checked with me and I seemed to have done everything right. She told me that I would just be observed for concussion symptoms. I had wondered whether I should go to prompt care for an X-ray or scan. I didn’t want to drive anywhere and being able to check via video was extremely helpful, as was Dr Trask.

  • By Bmaster13

    Best way to get quick medical advice

    Super easy and effective way to medical advice. My wait times have been under 10 minutes every time. Feels reassuring as they will say things like ‘rest it 3 more days and see how it feels’ or ‘that is something you want to check out in person, can I schedule something for you?’ Better than searching the internet for information.

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