How to Cancel athenaOne

Table of Contents:

1. Cancel on Iphone
2. Cancel on Android
3. Cancel on Mac
4. Cancel via Paypal
5. Cancel on Website
6. Delete Account
7. Delete App on Iphone
8. Delete App on Android
9. Cancellation Policy

There are a few things you must know about cancelling subscriptions. They include the following:

1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel athenaOne subscription at the root to avoid any and all mediums "athenahealth" (the developer) uses to bill you. Now let us get into the crux of this guide.

   

How to Cancel athenaOne Subscription on your iPhone or iPad.

1. First, open the settings app and tap on your name.
2. Then, tap on the "Subscriptions" tab.
   (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
4. Next, tap on athenaOne (subscription) you want to review.
5. Now, Tap on Cancel.
   (Note that if you don't see a "Cancel Subscription" button for athenaOne, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel athenaOne Subscription on your Android device

To cancel athenaOne subscription on Android, you need to realize that deleting the athenaOne app alone won't cut it. Follow the steps below:

1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
2. Click on menu, then go to "Subscriptions".
3. Choose the athenaOne subscription you wish to cancel and tap on the "Cancel Subscription" option.
4. Finish up as directed.

Once your athenaOne subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How to Cancel athenaOne Subscription on a Mac computer.

To cancel athenaOne subscription on your Mac, do the following:

1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
4. Click "Edit" beside the athenaOne app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel athenaOne Subscription on Paypal.

To cancel your athenaOne subscription on PayPal, do the following:

1. First log into your PayPal account at www.paypal.com .
2. Click on the settings tab which is beside the logout option.
3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll be shown a series of merchants' agreement you've transacted before. Click on "athenaOne" to cancel.
5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to athenaOne.
6. Then click "Done" on the verification page to complete the unsubscription.

What to do if your subscribed directly on athenaOne's website?

Here's how to cancel your athenaOne subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into athenaOne's website or directly reach out to the payments provider.

Generally, here are two steps you can take if you find yourself in that fix:

1. Finding the company's information, then reaching out. Contact athenaOne here →
2. If the company has an app they developed in the Appstore, you can try contacting athenahealth (the app developer) for help through the details of the app.

How to delete athenaOne account

You might have created an account on athenaOne during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

1. Reach out directly to athenaOne via Justuseapp. Get all Contact details →


2. You can send an email to [email protected] requesting that they delete your account.

Bonus: How to Delete athenaOne from your iPhone or Android.

Delete athenaOne from iPhone.

To delete athenaOne from your iPhone, Follow these steps:

1. On your homescreen, Tap and hold athenaOne until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the athenaOne app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete athenaOne from Android

1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
3. You'll see a list of all your installed apps on your phone.
4. Now choose athenaOne, then click on "uninstall".
5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

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Our crowdsourced data from athenaOne and Justuseapp users, shows that it is Unknown: Awaiting ratings to cancel a athenaOne subscription.

Have you rated? If you haven't rated athenaOne, Rate it here →.

***Patients: this app is for doctors and healthcare providers. If you’re looking for the athenahealth patient portal, please contact your doctor’s office*** Designed for doctors and healthcare providers, the athenaOne app is a secure, mobile extension of athenaNet clinical workflows designed to help providers deliver better care. Simply log in with your athenaNet credentials to get started. - Access your daily schedule - Quickly manage your clinical inbox  - Prepare for upcoming visits ahead of time - Use your existing documentation accelerators - Document exams and place orders - Create new patient cases and order groups **Please note: Currently, access to athenaOne is invitation-only. athenahealth practices will be eligible to download the app in waves starting from November 2019. You will be notified via email when your practice has been enabled. If you’re interested in participating in early wave access, contact your CSM or email us at [email protected]

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1. Pulling issues faced by users like you is a good way to draw attention of athenaOne to your problem using the strength of crowds.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a athenaOne customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using athenaOne.

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  By doctitus

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  Physician

  Helps speed up my workflow by about 20% and I have only used it for 2 days