One Medical Status

Last Updated on 2026-05-18 by One Medical Group, Inc.

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Most reported problems

42.9%

Not working

28.6%

Account

14.3%

Crashes

14.3%

Common One Medical Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve One Medical network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the One Medical App
1. On android, goto Settings » One Medical » click [Force Stop]

Clear One Medical App Cache and Data:
1. On android, goto Settings » Apps » One Medical » Storage » click [Clear Data] option. This clears both data and cache.
2. restart One Medical.

On android, goto Settings » Apps or Manage Apps tab.
Click One Medical » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto One Medical » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch One Medical

E-Mail: [email protected]

Website: 🌍 Visit One Medical Website

Privacy Policy: http://www.onemedical.com/sf/policies/privacy

Developer: 1Life Healthcare, Inc.

Jun 03, 2026, 04:34 PM
a iOS user from New York, United States reported problems with One Medical : Crashes
Apr 08, 2026, 03:02 PM
a iOS user from Miami, United States reported problems with One Medical : Account
Oct 28, 2025, 04:35 PM
a iOS user from Berkeley, United States reported problems with One Medical : Login
Oct 20, 2025, 03:05 PM
a Windows user from Brooklyn, United States reported problems with One Medical : Login
Oct 20, 2025, 02:07 PM
a Mac user from Delaware, United States reported problems with One Medical : Not working
Jul 11, 2025, 01:44 AM
a Mac user from Takoma Park, United States reported problems with One Medical : Login
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