How to Cancel Spruce

How to Cancel Spruce

Written by on 2022-04-13

We have made it super easy to cancel Spruce: Medical Communication subscription
at the root to avoid any and all mediums "Spruce Health" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Spruce's Cancelation Policy


Complete Guide to Cancel and Delete Spruce: Medical Communication

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Spruce: Medical Communication subscription at the root to avoid any and all mediums "Spruce Health" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Spruce: Medical Communication Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Spruce (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Spruce: Medical Communication, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Spruce: Medical Communication Subscription on your Android device

To cancel Spruce subscription on Android, you need to realize that deleting the Spruce app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Spruce: Medical Communication subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Spruce subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel Spruce: Medical Communication Subscription on a Mac computer.

To cancel Spruce subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Spruce: Medical Communication app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Spruce: Medical Communication Subscription on Paypal.

To cancel your Spruce subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Spruce: Medical Communication" or "Spruce Health" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Spruce: Medical Communication.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Spruce's website?

Here's how to cancel your Spruce subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Spruce's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Spruce's contact details here

  2. Visit the website of Spruce. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Spruce account

You might have created an account on Spruce during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Spruce via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Spruce: Medical Communication from your iPhone or Android.

Delete Spruce: Medical Communication from iPhone.

To delete Spruce from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Spruce: Medical Communication until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Spruce: Medical Communication app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Spruce: Medical Communication from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Spruce: Medical Communication, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Spruce?

Our crowdsourced data from Spruce and Justuseapp users, shows that it is Unrated to cancel a Spruce subscription.

If you haven't rated Spruce cancellation policy yet, Rate it here →.

What is Spruce: Medical Communication?

Spruce is the leading platform for HIPAA-compliant communication and care outside of the exam room. Call, text, fax, secure message, video chat, and more—all from one secure app, with a unified team inbox. Designed for healthcare professionals and their patients, Spruce takes your clinical operations to the next level, with powerful, easy-to-use tools for team collaboration, panel management, telehealth, business phone functionality, and automated custom communications. Healthcare Professionals: Start your free 14-day trial today—no credit card required. Patients: Spruce is always free. Download to connect with your care team for secure messaging and telehealth.⁣⁣⁣ — SPRUCE FOR HEALTHCARE PROFESSIONALS — • Get new phone and fax numbers, or transfer in your existing lines • Robust mobile and desktop apps • Built-in compliance: Automatic HIPAA BAA, two-factor login security, SOC 2 auditing, HITRUST certification, and automatic audit logging for communication read, write, and view • Advanced phone system: Phone trees, multiple lines, secure voicemail, automated transcription, VoIP, number sharing • Messaging and fax: Secure individual and group messaging, two-way SMS texting, secure two-way eFax • Telehealth: Secure video calling, as well as adaptive clinical questionnaires for patient intake and screening • After-hours: Automated schedules adjust your phone system and messaging to match your business hours • Automation: Save messages for reuse, schedule messages for future d...

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with Spruce: Medical Communication? Report Issue

Leave a comment:

Why should I report an Issue with Spruce: Medical Communication?

  1. Pulling issues faced by users like you is a good way to draw attention of Spruce: Medical Communication to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Spruce: Medical Communication customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Spruce: Medical Communication.

User reviews of Spruce

  • By TroyGavin

    This is perfect

    I love spruce because I can text or call patients when I’m unable to call them from our office phone system, like when I am on call for my group over evenings and weekends. This protects my personal phone number without having to block it, as many patients will not answer a call from a blocked number. Texting also helps me to get important information communicated while protecting myself from long conversations with patients when I am supposed to be enjoying personal time away from work. It also documents my call attempts and texts, should I ever need them for the medical record.

  • By Cloudnauert

    Great idea

    I have never had a better connection with a doctor and although I do have a great doctor and his receptionist is also great, I do recognize the app as being the very thing that has brought us the ability to connect! I can’t say how great it is to know my dad’s dr will be able to respond to anything I have issues with and always does do so within few hours if that! The app has never glitched and has been up and functional each time I pulled it up and opened it! It’s a time saver and a comfort to have this app connect me with our dr! Great idea!

  • By Kelbel992


    This app is wonderful! I connected with a physicians assistant connected to the urgent care I usually go to. Because of my busy work schedule I can’t always get down to the urgent care center to get checked out. With this app you can submit your symptoms, video, pictures and chat with a doctor quickly. From there prescriptions can be filled out and sent over to the pharmacy quickly.

  • By Magistra Sowell

    Blind user

    I just started using this app today. I am blind. I’ve noticed that the messages between me and my doctor cannot be read with VoiceOver. There is also no ability to magnify the screen here with the pinch and spread method. Both of these features should be enabled for blind users. This will give Blind users the independence and privacy they need while communicating with their physician.

  • By BenFields

    Texting your Doctor!

    Imagine a world where anytime you had a health question you could just shoot a text to your doctor about it. It’s here! I love Spruce! Easy communication and appointment making. And it’s all there on record so you can go back and make sure you have it right. Plus virtual visits with the doctor—you can stay sick on your couch and get some answers! It’s amazing.

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