delete Mi LUMA

How to Delete Mi LUMA

Published by ATCO on 2023-12-15

We have made it super easy to delete Mi LUMA account and/or app.


Guide to Delete Mi LUMA

Things to note before removing Mi LUMA:

  1. The developer of Mi LUMA is ATCO and all inquiries must go to them.
  2. Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like ATCO holding their data to delete it. The law mandates that ATCO must comply within a month.
  3. American residents (California only - you can claim to reside here) are empowered by the CCPA to request that ATCO delete any data it has on you or risk incurring a fine (upto 7.5k usd).
  4. If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.


         


How to delete Mi LUMA account:

Generally, here are your options if you need your account deleted:

Option 1: Reach out to Mi LUMA via Justuseapp. Get all Contact details →

Option 2: Visit the Mi LUMA website directly Here →

Option 3:   Contact Mi LUMA Support/ Customer Service:

  1. 100% Contact Match


  2. 72.73% Contact Match




How to Delete Mi LUMA from your iPhone or Android.


Delete Mi LUMA from iPhone.

To delete Mi LUMA from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Mi LUMA until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Mi LUMA app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Mi LUMA from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Mi LUMA, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

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What is Mi LUMA?

Mi LUMA is LUMA Energy’s new customer app. You can register with a residential or commercial account, the last 4 digits of the social security or employer identification number on the account, and a valid email. However, if you already registered for Mi LUMA web, our online customer portal, there is no need to register again in the app, you can use the same username and password to sign in. After your first sign in using your username and password, you can choose to use Face Unlock, your fingerprint, PIN or keyboard pattern for future sign-ins, making signing into Mi LUMA easy and quick. Once signed in, you will see the Dashboard with the current balance of the electric service account your registered. With a single tap, view the Account screen, with all your current account information, including the total amount due and payment due date. View and download your current bill in PDF format. Pay your bill using either a credit card or a bank account. Payments made through Mi LUMA app a...



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