Contact Mi LUMA Support
Company Name: ATCO
About: Mi LUMA is LUMA Energy’s new customer app. You can register with a residential
or commercial account, the last 4 digits of the social security or employer
identification number on the account, and a valid email.
Mi LUMA Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Mi LUMA. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Mi LUMA. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ATCO
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Mi LUMA Website
Privacy Policy: https://www.atco.com/en-ca/privacy.html
Developer: ATCO Technology Management Ltd
Read 5 Customer Service Reviews 😭😔💔
I can’t download the app or get on the website. I am in Canada but have an apartment in Puerto Rico. I had no problem with prepa. My account is 3404091950. Thank you.
I cannot registered, no phone communication, how can pay my bill. Please respond
major problems
by Ogsnailboy
I don’t know if it’s just me, but EVERY single time I want to log in to pay my bill, I have to change my password because it claims that my password (which I double check) is incorrect. I can even change my password in a browser, and then go to the app and input the new information, and it still claims that it’s wrong. I have to recover my account every time I want to pay.
I wish I could complain about having to log in every single time, but I can’t even get that far with it. Not to mention the customer support is practically non existent, as I have complained about this before.
Get the app/website to work
by Cyn1231
Just downloaded this app so I can get familiar with it. I need to be able to see and pay my elderly mother's bill. I can't even create an account. Good grief! I thought AEE's website was crappy but at least I could see and pay her bill. If this is a sign of what Luma has to offer, Puerto Rico is going to be far worse...and I didn't think that could be possible. I mean, how long have you known you were going to screw the residents? At least you could get the frigging website/app to work properly.
By the way, will we EVER be able to rate an app with "zero stars"? Wondering because this app DEFINITELY deserves it.
No sirve
by Cana!!!!
Este app no sirve cuando realmente lo necesitas, aveces tengo acceso a mi cuenta y la mayoría de las veces me dice que no tengo cuenta, cuando si tengo una cuenta. Se me va la luz y trato de entrar para dar un reporte y ese día no me funciona el app, necesito un bill de la luz y ese día no me funciona el app. Realmente no sirve. This is my second review this app DO NOT WORK AT ALL Right now I have an outage I can finally login into the account im going to report my outage and it do not let me do it because I don’t have internet connection. This is so absurd I have no idea who is te tech for this app but have 0 in common sense.
Have a Problem with Mi LUMA? Report Issue
Why should I report an Issue with Mi LUMA?
- Pulling issues faced by users like you is a good way to draw attention of Mi LUMA to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Mi LUMA customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Mi LUMA.
Stop Ridiculous Charges.
Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.
Get Started now →
