delete Synology Active Insight

How to Delete Synology Active Insight

Published by Synology Inc. on 2023-11-01

We have made it super easy to delete Synology Active Insight account and/or app.


Guide to Delete Synology Active Insight

Things to note before removing Synology Active Insight:

  1. The developer of Synology Active Insight is Synology Inc. and all inquiries must go to them.
  2. Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like Synology Inc. holding their data to delete it. The law mandates that Synology Inc. must comply within a month.
  3. American residents (California only - you can claim to reside here) are empowered by the CCPA to request that Synology Inc. delete any data it has on you or risk incurring a fine (upto 7.5k usd).
  4. If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.


         


How to delete Synology Active Insight account:

Generally, here are your options if you need your account deleted:

Option 1: Reach out to Synology Active Insight via Justuseapp. Get all Contact details →

Option 2: Visit the Synology Active Insight website directly Here →

Option 3:   Contact Synology Active Insight Support/ Customer Service:

  1. 100% Contact Match


  2. 66.67% Contact Match




How to Delete Synology Active Insight from your iPhone or Android.


Delete Synology Active Insight from iPhone.

To delete Synology Active Insight from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Synology Active Insight until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Synology Active Insight app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Synology Active Insight from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Synology Active Insight, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Have a Problem with Synology Active Insight? Report Issue

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Reviews & Common Issues: 2 Comments

2.6 out of 5

By Steve

2 years ago

On my DS1817+ I received a notice that the DSM needed to be updated. In the course of the update being installed, there was a question about sending analytics to Synology and I thought I had declined that. It appears that I now have something called Active Insight running on the unit. I don't want it sending any information out on the web. How do I disable this unintended program?

By Robert Futscher

2 years ago

I installed Active Insite Beta by mistake. I keep getting messages that an update is available but I just want to uninstall it but can find the way to install it.


What is Synology Active Insight?

**Synology NAS and a Synology Account are required for this Application.** **DiskStation Manager 7.1 (or above) and Active Insight package 1.4 (or above) are required.** Synology Active Insight is a health monitoring solution that supports multiple Synology NAS system health and performance monitoring under one Synology Account. You may receive system events with detailed troubleshooting actions from Synology with your mobile device. You may view current performance and storage summary of your Synology NAS.



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