Contact Synology Active Insight

Contact Synology Active Insight Support


Company Name:

About: Synology develops high-performance, reliable, versatile, and environmentally-friendly NAS servers,
surveillance solutions, and routers.

Headquarters: Taipei, T'ai-pei, Taiwan.


 
  2024-11-28

Synology Active Insight Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Synology Inc.



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E-Mail: suppo Click to view

Website: 🌍 Visit Synology Active Insight Website

Privacy Policy: https://www.synology.com/en-global/company/legal/privacy

Developer: Synology Inc.


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3 Most reported problems 😔💔

2.5 out of 5

Keeps saying my password is incorrect.

2022-05-06

by Dude Named Ben

Title says it all. Been sitting here for 30 minutes typing. In my password, or copying and pasting it in, and keeps saying the password is incorrect. Funny how on my desktop that is right next to me, I am using the same password and getting in every time. On the desktop version I can see the failed... Show more

Can’t delete old NAS

2022-05-13

by Schu117

I upgraded my NAS from a DS220 to a DS920 and it won’t find the new NAS and I can’t delete the old one…. Will be deleting this app quickly.

Needs work

2022-05-20

by Blissend

Needs to be updated to work with iPads like the other apps by Synology and NOT locked into portrait mode.


Have a Problem with Synology Active Insight? Report Issue




Why should I report an Issue with Synology Active Insight?

  1. Pulling issues faced by users like you is a good way to draw attention of Synology Active Insight to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Synology Active Insight customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Synology Active Insight.


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