How to Cancel ActiveCampaign

How to Cancel ActiveCampaign

Written by on 2022-09-12

We have made it super easy to cancel ActiveCampaign subscription
at the root to avoid any and all mediums "ActiveCampaign, LLC" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate ActiveCampaign's Cancelation Policy


Complete Guide to Cancel and Delete ActiveCampaign

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel ActiveCampaign subscription at the root to avoid any and all mediums "ActiveCampaign, LLC" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel ActiveCampaign Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on ActiveCampaign (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for ActiveCampaign, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel ActiveCampaign Subscription on your Android device

To cancel ActiveCampaign subscription on Android, you need to realize that deleting the ActiveCampaign app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the ActiveCampaign subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your ActiveCampaign subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel ActiveCampaign Subscription on a Mac computer.

To cancel ActiveCampaign subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the ActiveCampaign app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel ActiveCampaign Subscription on Paypal.

To cancel your ActiveCampaign subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "ActiveCampaign" or "ActiveCampaign, LLC" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to ActiveCampaign.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on ActiveCampaign's website?

Here's how to cancel your ActiveCampaign subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into ActiveCampaign's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all ActiveCampaign's contact details here

  2. Visit the website of ActiveCampaign. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete ActiveCampaign account

You might have created an account on ActiveCampaign during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to ActiveCampaign via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete ActiveCampaign from your iPhone or Android.

Delete ActiveCampaign from iPhone.

To delete ActiveCampaign from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold ActiveCampaign until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the ActiveCampaign app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete ActiveCampaign from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose ActiveCampaign, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete ActiveCampaign?

Our crowdsourced data from ActiveCampaign and Justuseapp users, shows that it is Unrated to cancel a ActiveCampaign subscription.

If you haven't rated ActiveCampaign cancellation policy yet, Rate it here →.

What is ActiveCampaign?

The this app app keeps you connected to your customers, not your computer. In a mobile society, if you're not able to run your business in the way your customers live their lives, you’re missing the mark. The this app mobile app keeps your most important data (and your business’s pulse) at your fingertips. A streamlined, intuitive interface lets you easily review important campaign and automation performance metrics whenever you want, and the built-in CRM lets users manage their entire sales team and pipeline from the field. Whether you’re a solopreneur or enterprise, the this app mobile app lets businesses of all sizes manage their business how (and where and when) they want. What you can do with the this app app: MARKETING REPORTS AND ANALYTICS Easily track your most important marketing campaigns and automations with detailed performance metrics like opens, click throughs, link performance, generated revenue, and A/B tests. CRM & SALES AUTOMATION The Ac...

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

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User reviews of ActiveCampaign

  • By Josh A. Val

    Great app for Active Campaign users!

    The app is really useful for checking how many subscribers you have. I also like the new update that allows you to see campaigns. I talked to the developers of the app and I have confidence mobile users will get some incredibly useful features like automatic resend to no opens soon.

  • By Snazzybbb

    I’m an Active Campaign customer

    Despite spending nearly 50 USD a month, it’s unfortunate that this app is not available to non-CRM clients. I am just a solo entrepreneur, who could greatly benefit, but not moving up tiers with Active Campaign and will be looking for a company that can at least offer a mobile access to paying clients in 2018.

  • By Green Day 88888888

    Great App!

    The this app CRM fundamentally changes how easy it is for me to update my deals on the fly. Game changer!

  • By fenix692

    App needs better contact browsing options and search.

    The only way to find contacts is by exact search. Why can't we filter all contacts by tags? Why can't we see companies? Why can't we just browse all?

  • By Jacob Jens

    Good, but...

    Lets you see deal tasks and contact tasks, but doesn’t send push notifications when a task is do. This is an essential missing ingredient that would make this mobile app from average to killer!

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