How to Cancel Synology Chat

How to Cancel Synology Chat

Written by on 2022-09-20

We have made it super easy to cancel Synology Chat subscription
at the root to avoid any and all mediums "Synology Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete Synology Chat

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Synology Chat to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Synology Chat subscription at the root to avoid any and all mediums "Synology Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel Synology Chat Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Synology Chat (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Synology Chat, then it's definitely canceled already. It won't be renewed anymore).



How to Cancel Synology Chat Subscription on your Android device

To cancel Synology Chat subscription on Android, you need to realize that deleting the Synology Chat app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Synology Chat subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Synology Chat subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



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How to Cancel Synology Chat Subscription on a Mac computer.

To cancel Synology Chat subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Synology Chat app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel Synology Chat Subscription on Paypal.

To cancel your Synology Chat subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Synology Chat" or "Synology Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Synology Chat.
  6. Then click "Done" on the verification page to complete the unsubscription.



What to do if you subscribed directly on Synology Chat's website?

Here's how to cancel your Synology Chat subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Synology Chat's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Synology Chat's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting Synology Inc. (the app developer) for help through the details of the app.

How to delete Synology Chat account

You might have created an account on Synology Chat during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Synology Chat via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Synology Chat's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.



Bonus: How to Delete Synology Chat from your iPhone or Android.


Delete Synology Chat from iPhone.

To delete Synology Chat from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Synology Chat until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Synology Chat app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Synology Chat from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Synology Chat, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.


How easy is it to cancel/delete Synology Chat?

Our crowdsourced data from Synology Chat and Justuseapp users, shows that it is Unrated to cancel a Synology Chat subscription.

If you haven't rated Synology Chat cancellation policy yet, Rate it here →.



What is Synology Chat?

**You must own a the app NAS to run this app, and be running the latest this app 2.0.0 to get the complete set of features* this app allows you to create a safe and secure place where conversations can be held in real-time. Using this app to create a channel for purpose-oriented discussion or a conversation for temporary talk. Find all detailed features about the app on our website: https://www.the app.com/dsm/software_spec/synology_chat



Stop ridiculous app charges!


Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.





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User reviews of Synology Chat


  • By VenomTexas
    4

    Hoping for the best

    I have had my the app nas for 7 years now, upgraded fee times to faster and all updates are good, but this is epic! Web interface is neat, simple and clean... still trying to connect the app, but so far I'm fantastically happy about th feature!! Finally going away of WhatsApp!!



  • By Papa.whiskey
    3

    Please fix app

    I want to like this app. It has bugs. You have to leave individual conversation and reenter for content to appear.



  • By ErlyD
    3

    Good interface, but delays in refresh.

    Interface is great. Connects without issue. All same features as android from what I have seen. Except refreshing a conversation. I find myself having to close the app completely then reopen to get a refresh of the conversation. Would like either to refresh constantly or to offer a button on screen for it. For now I mostly use on android. Using this at work for work on work provided iOS device isn't keeping up.



  • By UnrealTechno
    2

    Reliable but still lacking iOS 9 features

    As others have posted, I get constant disconnects from the server making communication impossible. Not exaggerating, 40-50 disconnected and failed messages per day, this is not good for business. Also, split screen on the iPad still isn’t supported...the app just feels neglected. Oct 2018 update: The app hasn’t been updated in 6 months (except for GDPR compliance), we must assume that they are deprecating and discontinuing it. No updates for new iPhones nor iOS 12. January 2019: Update issued: basic iOS 9 split-screen functionality still has not been added. June 2019: Still no split view functionality, the latest update was minor bug fixes but still awaiting iOS 9 features. No watch app either, no multi-DS logins, but they JUST added copy/paste support for images...



  • By Synology Chat App
    2

    It’s fine but...,

    Push notifications do not work on the IPhoneX and they seem to work on the older IPhone 7s. If notifications worked on the new iPhones, I would have rated this app little higher.




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