How to Cancel Winix Smart

How to Cancel Winix Smart

Written by on 2022-03-30

We have made it super easy to cancel Winix Smart subscription
at the root to avoid any and all mediums "WINIX INC." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Winix Smart's Cancelation Policy


Complete Guide to Cancel and Delete Winix Smart

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Winix Smart subscription at the root to avoid any and all mediums "WINIX INC." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Winix Smart Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Winix Smart (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Winix Smart, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Winix Smart Subscription on your Android device

To cancel Winix Smart subscription on Android, you need to realize that deleting the Winix Smart app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Winix Smart subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Winix Smart subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel Winix Smart Subscription on a Mac computer.

To cancel Winix Smart subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Winix Smart app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Winix Smart Subscription on Paypal.

To cancel your Winix Smart subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Winix Smart" or "WINIX INC." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Winix Smart.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Winix Smart's website?

Here's how to cancel your Winix Smart subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Winix Smart's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Winix Smart's contact details here

  2. Visit the website of Winix Smart. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Winix Smart account

You might have created an account on Winix Smart during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Winix Smart via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Winix Smart from your iPhone or Android.

Delete Winix Smart from iPhone.

To delete Winix Smart from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Winix Smart until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Winix Smart app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Winix Smart from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Winix Smart, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Winix Smart?

Our crowdsourced data from Winix Smart and Justuseapp users, shows that it is Unrated to cancel a Winix Smart subscription.

If you haven't rated Winix Smart cancellation policy yet, Rate it here →.

What is Winix Smart?

* An integrated Winix Smart App to control Winix Smart Air Purifiers has been released. Winix Smart App requires permissions to the following services: Even if you do not allow optional permissions, you can still use the service limitedly. - Location (optional) : Needed to access your current outdoor air quality location. - Call (optional) : Needed to call customer service. (The Winix Samrt app never performs other functions using the above permission.) # Remote Control from Anywhere - Power on/off - Cycle between low, medium, high, and turbo Fan Speeds - Switch between manual, auto, and sleep Modes - Set your air purifier to run on a daily, weekly, monthly schedule # Real-time Indoor/Outdoor Air Quality Information - Monitor air quality in real time to stay in control even if you’re not at home - Track air quality history to better understand your environment # Manage Filters - Displays the percent of remaining filter life - In-app alerts for when it’s time to replace your filter - Connect to Amazon DRS for automatic filter replacements # Works with Amazon Alexa - Alexa lets you use your voice to control your Winix Air Purifier by speaking commands through an Alexa device. - Enable the Winix Smart Custom Skill for Alexa to learn all commands for your Winix Smart Air Purifier. Outdoor air quality – Real-time outdoor air quality information for your current location or search by city Indoor air quality – Displays the current air quality conditions of the room your...

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Have a Problem with Winix Smart? Report Issue

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Why should I report an Issue with Winix Smart?

  1. Pulling issues faced by users like you is a good way to draw attention of Winix Smart to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Winix Smart customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Winix Smart.

User reviews of Winix Smart

  • By armyg316

    App works fine when you follow instructions

    I have an iPhone X and did not experience any of the issues seen in some of the reviews. I downloaded the app, setup an account via the app and once I logged in, I just followed the prompts to add my air filter. YOU HAVE TO BE ON A 2.4GHZ network. It tells you this in the app and paper instructions. If you have a dual band router, your phone will likely be on 5 ghz (if it’s not super old) and you will encounter issues. I tested this myself and couldn’t connect until my phone was actually connected to a 2.4ghz network. It’s not enough to have the ability to add a new device on 2.4, your phone needs to be connected to 2.4 at the time you set it up. App has worked flawless for me and I have not had any issues what’s so ever.

  • By Ezplaynodelay

    Low Data Mode

    Okay so I purchased 2 of these. Let me cut to the chase. I couldn’t get the first one connected I tried many times changed routers moving it close to the router. Nothing. I read somewhere to change the winix to lower data mode once your phone is connected to it in the setup mode and then wait until the phone switches to the WiFi radio buttons. (Just because it’s checked doesn’t mean it connected yet, wait for radio signal) Then you return to the app and you will then get the option to add it to your router. Make sure you use the 2G option 5G won’t work. I hope this helps everyone.

  • By Dylanmatthews Robles

    Had problem but fixed it

    I had problems trying to connect to the WiFi network. After I tried 15 several times, I figured out what the problem was. Just follow the app prompt procedure until you get to the home WiFi network, connect to your home WiFi by putting your password manually. It doesn’t do automatically. You just need to type your password in once you are connected. Then you’re set to go. I am just trying to help out. Hopefully this helps someone with the troubleshooting. Thanks. This is one of the best decisions I ever made by buying this purifier.

  • By Scott Pfursich

    No problems here

    I’m not sure what is causing all the commotion but I’ve had nothing but a positive experience with this app. I’ve plugged it into different places of my house and it always connects to my WiFi network. I do have a mesh network so the signal is really good. Also, you need to have the 2.4ghz band available, which is kind of annoying but not a big deal for me at least. In fact, I recommend having this 2.4ghz on a different network name (SSID) to separate it and make sure there are no issues.

  • By jbfletcher16

    WiFi setup problem solved

    After several days of struggle with the air purifier unit WiFi setup, I discovered the app requires location services on and allowed to complete the setup. It requires it to establish a location for outdoor AQI comparaison. Once initialization is complete, you can always deny access to location services for the app specifically under your OS settings. Since resolving the issue, the app has worked great and I am very happy with the unit. I might go buy a second one soon.

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