How to Cancel Verizon Smart Family

How to Cancel Verizon Smart Family

Written by on 2022-04-05

We have made it super easy to cancel Verizon Smart Family™ subscription
at the root to avoid any and all mediums "Verizon Wireless" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Verizon Smart Family's Cancelation Policy


Complete Guide to Cancel and Delete Verizon Smart Family™

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Verizon Smart Family™ subscription at the root to avoid any and all mediums "Verizon Wireless" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Verizon Smart Family™ Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Verizon Smart Family (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Verizon Smart Family™, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Verizon Smart Family™ Subscription on your Android device

To cancel Verizon Smart Family subscription on Android, you need to realize that deleting the Verizon Smart Family app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Verizon Smart Family™ subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Verizon Smart Family subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from Verizon Smart Family?

Removing card details from Verizon Smart Family if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Verizon Smart Family from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Verizon Smart Family™ or any other website using your Justuseapp card.
  5. Cancel the Verizon Smart Family subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Verizon Smart Family directly. Get their Contact info →

How to Cancel Verizon Smart Family™ Subscription on a Mac computer.

To cancel Verizon Smart Family subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Verizon Smart Family™ app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Verizon Smart Family™ Subscription on Paypal.

To cancel your Verizon Smart Family subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Verizon Smart Family™" or "Verizon Wireless" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Verizon Smart Family™.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Verizon Smart Family's website?

Here's how to cancel your Verizon Smart Family subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Verizon Smart Family's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Verizon Smart Family's contact details here

  2. Visit the website of Verizon Smart Family. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Verizon Smart Family account

You might have created an account on Verizon Smart Family during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Verizon Smart Family via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Verizon Smart Family™ from your iPhone or Android.

Delete Verizon Smart Family™ from iPhone.

To delete Verizon Smart Family from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Verizon Smart Family™ until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Verizon Smart Family™ app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Verizon Smart Family™ from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Verizon Smart Family™, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Verizon Smart Family?

Our crowdsourced data from Verizon Smart Family and Justuseapp users, shows that it is Very Easy to cancel a Verizon Smart Family subscription.

If you haven't rated Verizon Smart Family cancellation policy yet, Rate it here →.

What is Verizon Smart Family™?

Verizon Smart Family is your partner in parenting, with location tracking, parental controls and driver insight features. Locate your child’s device, block content, filter websites, view device usage, understand your child’s driving habits and more. The Verizon Smart Family app lets parents set controls and tracking, and is paired with the Verizon Smart Family Companion app on their child’s smartphone. Verizon Smart Family lets you: • Set alerts to find out where your child’s device is at a certain time of day or when your child enters/leaves a pre-set geofence. You can also check the real-time device map anytime. (Premium only) • Childproof the internet with blocking features to filter social media, messaging, gaming apps and websites—plus set purchase limits for apps, games and music. • Detect driving events such as speed, rapid acceleration, hard braking, hard corners, and phone usage. You’ll receive an alert with your child's location if they’re ever involved in a potential collision. (Premium only) • Monitor your child’s phone usage and activity with features that allow you to review texts, call history and their device’s battery life. • Review which apps users visit in a 7-day period, and the amount of time spent on each. For iOS phones, you can also access a list, by category, of URLs visited by the user. Get Premium and try all of the features for free for 30 days ($9.99/mo thereafter). Download Verizon Smart Family now and get peace of mind, knowing your child...

Stop ridiculous app charges!

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Reported Issues: 4 Comments

By Judy Terner
Jul 07 2021

Need to confirmed my subscription to smart family has been cancelled. Thanks

By Danny Colmenares
Apr 03 2021

Would like to cancel my Verizon family plan

By David Birch
Feb 04 2021

We installed the Smart Family app on our phones. We decided we did t want it any longer and cancelled the subscription. Then we deleted the apps from our phones. Now, when we call the kids it says there are restrictions on the line and the call won’t go through. How can we fix this?

By Andreia
Nov 25 2020

Hate this app. I canceled and my daughter phone still have the restrictions that I set up when I subscribed. Please tell me how it can be deleted forever?

Have a Problem with Verizon Smart Family™? Report Issue

Leave a comment:

Why should I report an Issue with Verizon Smart Family™?

  1. Pulling issues faced by users like you is a good way to draw attention of Verizon Smart Family™ to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Verizon Smart Family™ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Verizon Smart Family™.

User reviews of Verizon Smart Family

  • By Helloreader2468

    Many glitches

    When my child reaches their data limit for the month, it locks up my data (the parent) on my phone as well. This has happened for numerous months. The child can still use the phone on wifi so even if you purposely block their phone, they can still use all functions. The location services that you pay extra for is not accurate. Compared to the “Find Friends” app, which shows my child’s EXACT location, this Verizon app shows their location a few hundred feet or a mile away for their actual location (differs daily). I have yet to see it place their location accurately in the past month or so since upgrading to this service. Even though we have time limits on their phone, it stopped working a few months ago and my child can use their phone at all hours now. And all the other options only work if the child has the app on their phones. The child can simply delete the app and all bets off. I still keep the app because it does show me when/who my child calls/texts (even if my child deletes their app... although it only shows for the phone’s basic Call/Text and not if my child uses WhatsApp or other apps) and I can block numbers if needed (again, only for Call/Text).

  • By YRBT

    Needs some serious Improvements

    THE GOOD: This is a good app if you would like to locate, filter data/web content and games for your child. You can see phone numbers of receiver/recipients for phone calls & texts. Some minor improvements to these functions can make this app great. When the location on the app isn’t working properly, it shows you where your child is within a 1/2-1 mile radius. If you live in the NYC area, it looks like your child can be in a different borough. I live in Queens and some times the app shows me that my child is either in the Bronx or Manhattan. I can’t begin to tell you the anxiety I feel. THE BAD: Pairing the child’s phone can be challenging when your teen won’t let you physically take their phone or give you their passwords to install app or install it themselves. When you want to pair the child’s phone, the app sends a text to the child/teen with instructions. If you manage to pair your child’s phone and your child decides they don’t want this app anymore, all they have to do is simply delete the app, disable the VPN, and Location, or reset phone. Just like that, what you paid for is gone and you are back to where you started. A lock or password on the app would help a little.

  • By Suzipen

    Worst update ever. Can’t see limits on all lines

    There used to be a page that allowed a parent to see all the lines listed and limits listed and change limits from that list. Now I have to purposely open each line individually to see or change data limits. My monthly to do list just got longer because it can’t be done at a glance. So if I added or subtracted data from one line or another, I can’t see that unless I open that line’s data list from the app. I want the old overview. Line A has x gb, line B has y gb, line C has a gb... etc. it’s not only inconvenient (when it does not have to be), but it’s not free with my plan. Also I hate pairing devices to block content. I should just be able to set age limits without pairing. Please fix!!! Lastly, the phone numbers my kids are calling/texting should be listed by their contact name in my family base, not by last four digits. I have no idea who these numbers are. Please list them as the contact name in the phone. That would really help. Then if an unknown number comes up, I know it is a “stranger”. This is particularly critical with teens, to know which texts are random and which are friends. Safety first!

  • By Hfbm-champ

    Repeated pop-up restriction on parent line

    On the plus side, I really like this app’s ability to 1) put a limit on how much data my kids can use on a monthly basis, 2) restrict their allowable use hours for contacting friends outside of specified people, and 3) show me who they’re communicating with and how often. But, on the negative side, I have had repeated issues with the app placing an erroneous limit on one of the parent lines. I don’t know this has happened until I get the following text msg, “Data transport is disconnected because the monthly allowance has been reached.” I can’t get into the app to remove the limit on the parent line until I have WiFi access, which is not always available. It doesn’t appear that this issue has been addressed in any updates - I keep looking. I went to a VZW store and they ‘corrected’ it, only to have it start up again a month or so later and continue ever since. Wonder if anyone else is experiencing the same thing and hope the developers can address this bug in an upcoming update.

  • By Chipotle B. Gud

    Constantly forces my kids off our WiFi

    My oldest brought this to my attention today, we have Spectrum for our internet provider since the cellular coverage in our house is garbage. Needless to say it was easy for them to see a difference once I had gotten the VPN set up, we figured out that once the device successfully connects to a WiFi network while still connected to Cellular data, it doesn’t just keep the connection to the VPN server, it completely pauses the Cellular connection to the server, restricting everything (requiring WiFi) and attempts to connect through the new network before lifting the “lockdown.” This process is incredibly lengthy, taking 7-10 minutes on average, which for the quality of our internet provider makes absolutely no sense, every device without the VPN connects to the WiFi just fine and has pages loaded in a split second, so why should it take nearly 10 minutes to connect to the VPN server? And to add insult to injury it occasionally goes on “lockdown” seemingly at random, forcing the process to restart (I can only assume because of a stutter in the WiFi causing a brief moment where connection to the VPN server faltered). This apparently has frustrated my kids since we got the VPN a month ago but up until today we hadn’t tested to see if the VPN and the WiFi cutouts were connected. I can’t believe I paid for this to begin with, and will be taking my kids off this plan when we make our next monthly payment unless this issues are addressed.

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