How to Cancel SmartThings

How to Cancel SmartThings

Written by on 2022-03-28

We have made it super easy to cancel SmartThings subscription
at the root to avoid any and all mediums "Samsung Electronics CO.LTD." (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete SmartThings

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel SmartThings subscription at the root to avoid any and all mediums "Samsung Electronics CO.LTD." (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel SmartThings Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on SmartThings (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for SmartThings, then it's definitely canceled already. It won't be renewed anymore).



How to Cancel SmartThings Subscription on your Android device

To cancel SmartThings subscription on Android, you need to realize that deleting the SmartThings app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the SmartThings subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your SmartThings subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



How do I remove my Card from SmartThings?

Removing card details from SmartThings if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like SmartThings from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on SmartThings or any other website using your Justuseapp card.
  5. Cancel the SmartThings subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact SmartThings directly. Get their Contact info →


How to Cancel SmartThings Subscription on a Mac computer.

To cancel SmartThings subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the SmartThings app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel SmartThings Subscription on Paypal.

To cancel your SmartThings subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "SmartThings" or "Samsung Electronics CO.LTD." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to SmartThings.
  6. Then click "Done" on the verification page to complete the unsubscription.



What to do if you subscribed directly on SmartThings's website?

Here's how to cancel your SmartThings subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into SmartThings's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all SmartThings's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting Samsung Electronics CO.LTD. (the app developer) for help through the details of the app.

How to delete SmartThings account

You might have created an account on SmartThings during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to SmartThings via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.



Bonus: How to Delete SmartThings from your iPhone or Android.


Delete SmartThings from iPhone.

To delete SmartThings from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold SmartThings until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the SmartThings app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete SmartThings from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose SmartThings, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.


How easy is it to cancel/delete SmartThings?

Our crowdsourced data from SmartThings and Justuseapp users, shows that it is Very Easy to cancel a SmartThings subscription.

If you haven't rated SmartThings cancellation policy yet, Rate it here →.



What is SmartThings?

Quickly and easily connect and control your devices from a single app! Control your Samsung Smart TVs, appliances, and SmartThings-compatible devices With SmartThings, you can connect and control multiple devices quicker and easier. No matter where you are, you can monitor and control smart devices, home appliances (refrigerator, wine cellar, washer, dryer, oven range, dishwasher, cooktop, robot vacuum, air conditioner, air purifier and etc.), TVs, and speakers registered on the server. [Key features] - Remotely control and check the status of devices registered through a Wi-Fi AP. - Group multiple devices into a Mode and control them simultaneously. - Configure your device settings, including the time and operating conditions, and operate them automatically. - Invite others to a location where devices are registered to enable shared control. - The notification feature allows you to receive status information about your device. ※ Some features may not be available in all countries. [App requirements] Some mobile devices may not be supported. - iOS 12.0 or later / iPhone 6 or later / iPad mini2 or later ※ App permissions The following permissions are required for the app service. For optional permissions, the default functionality of the service is turned on, but not allowed. [Required access permissions] • Bluetooth : Find nearby devices using Bluetooth or BLE. • Microphone: Used to set up ultrasonic sensor-equipped devices [Optional access permissions] • Camera: Sca...



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Reported Issues: 1 Comments

By anita appel
Feb 09 2021

I AM TRYING TO CANCEL MY FREE SUBSCRIPTION AND IT WONT LET ME, PLEASE CANCEL THIS FREE TRUIAL, I DO NOT WANT TO DO THIS, THANKS





Have a Problem with SmartThings? Report Issue

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Why should I report an Issue with SmartThings?

  1. Pulling issues faced by users like you is a good way to draw attention of SmartThings to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a SmartThings customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SmartThings.


User reviews of SmartThings


  • By tdavis312
    5

    SmartThings is a-ok

    As a very early adopter of the vera system I had been dedicated to using it in spite of many frustrating trials over a period of years. To get the most out of the Vera one had to be very technical. Now that I’ve switched over to smart things I have found many many fewer trials and frustrations and that one needs only to be somewhat technical to get the most out of it. Still one has to be technical for advanced uses. As a plug and play using only certified devices, anyone can use it and get the same degree of automation and security as they would from services such as AT&T or Comcast. This is sufficient for most people and therefore make Smartthings perfect for the masses. The third-party tool called Webcore allows Smartthings to be perfect for those wanting operations governed by complex rules. I bought my hub as part of the Samsung whole house mesh Wi-Fi system which is one of the cheapest on the market if you buy it from Samsung direct, making my hub basically free.



  • By Cardcounter1
    5

    I highly recommend this

    To help make life easier, You should outfit your house with smart lights, digital locks, security cameras, thermostats, and more, then you're going to need a smart home hub to connect them all together. I’ve researched and tried many smart home, automation gears available on the market. I think Samsung SmartThing might be the best option. Samsung SmartThings hub can connect to more than 200 devices(more than most other hubs)and lets you create a wide range of different scenarios for all of the gadgets in your home. Installation remains extremely basic, largely a matter of plugging the hub into your router and setting up an account with Samsung. (Like the first-generation hub, the second-generation does not integrate Wi-Fi.) From there, you can start adding devices to work with the hub. SmartThings has its own branded sensors and other gear. The hub has both ZigBee and Z-Wave radios onboard, and two USB ports for local devices.



  • By rbiowa
    4

    Getting better

    I’m impressed that Samsung keeps working to improve the app. My concern is they think (IMHO) that this is all about automation. Well it is called home automation, but it is also about keeping an eye on your home while you’re away for any major issues. I am fortunate enough to have my home in Florida and a cottage in Michigan. I think you’ll know where I am in the summer and winter. I monitor the home in Florida for humidity (I don’t want mold), temperature and water leaks. In the winter I monitor the cottage for temperature and water leaks. The new and classic SmartThings app needs to have better notifications. How about a badge on the app icon if there is something out of range? How about having the ‘tiles’ in the app change color to red if a sensor has a warning (the little red dot isn’t sufficient)? Those are just two little things that would make the app more useful and user friendly. I believe that it would be more helpful if at a glance the end user can see if the lights are on, there is motion, the dishwasher is leaking, the air conditioner isn’t keeping the humidity down... you get the idea.



  • By Bit Sniff
    4

    Recent update does not show Smart Home Monitor upfront...

    ...now have to press a link to see current status; Armed, Arm, Disarm. This is very inconvenient for such an important feature. SECURITY! All other switches and sensors maintain a graphic visual of their immediate status? 5 Stars for everything else. My network includes V3 Hub, Alexa v2, some integrated WiFi (2.4GHz) devices, exclusively Zwave protocol (10+ yrs), broadband with Comcast (no complaints in my area). All work beautifully and flawlessly. It’s painful and frustrating to read many of the seriously negative reviews. On the surface, although claims of user-friendly abound, all digital devices are complex and technical on the inside. If unable to install/setup yourself, obtain the assistance (shop, pay, barter, beg, etc) of a certified IT/network specialist (min 4-5+ yrs exp). Even non-certified “DIY super geek tech junkies” are able to make it all work smoothly. Nowadays, there’s at least one in every neighborhood ;)



  • By Mario Cateriny
    4

    New app needs improvements

    I would have given the new app 5 stars, but because it is lacking some of the features the classic app had, I'm giving it 4 stars. I'm sure Samsung will add features before they get rid of the classic app. The features I'm referring to are being able to unlock doors when arrive home. Another is being able to change Security Mode when I arrive home. Right now, if I manually set my alarm to Away, and I come home, the alarm is activated if I forget to turn it off. At this time the only way to set the Security mode through automation is at a specific time. I'm sure Samsun will add these features in a future release. I've been using SmartThings for two years now and like it. One more thing, Samsung needs to have a way to backup the configuration so it can be restored to a replacement hub. Right now you have to reconfigure a replacement hub from scratch.




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