How to Cancel t

How to Cancel t

Written by on 2020-10-23

We have made it super easy to cancel t:connect® mobile subscription
at the root to avoid any and all mediums "Tandem Diabetes Care Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

How does t's Cancellation Policy make you feel?

Complete t:connect® mobile Cancellation and Delete Guide

Table of Contents:

  1. Cancel on Iphone
  2. Cancel on Android
  3. Cancel on Mac
  4. Cancel via Paypal
  5. Cancel on Website
  6. Delete Account
  7. Delete App on Iphone
  8. Delete App on Android
  9. Cancellation Policy

There are a few things you must know about cancelling subscriptions. They include the following:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel t:connect® mobile subscription at the root to avoid any and all mediums "Tandem Diabetes Care Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


Stop Ridiculous Charges.

Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

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How to Cancel t:connect® mobile Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on t (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for t:connect® mobile, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel t:connect® mobile Subscription on your Android device

To cancel t subscription on Android, you need to realize that deleting the t app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the t:connect® mobile subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your t subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How to Cancel t:connect® mobile Subscription on a Mac computer.

To cancel t subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the t:connect® mobile app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel t:connect® mobile Subscription on Paypal.

To cancel your t subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "t:connect® mobile" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to t:connect® mobile.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if your subscribed directly on t's website?

Here's how to cancel your t subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into t:connect® mobile's website or directly reach out to the payments provider.

Generally, here are two steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reaching out. Contact t:connect® mobile here →
  2. If the company has an app they developed in the Appstore, you can try contacting Tandem Diabetes Care Inc. (the app developer) for help through the details of the app.

How to delete t account

You might have created an account on t during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to t via Justuseapp. Get all Contact details →

Bonus: How to Delete t:connect® mobile from your iPhone or Android.

Delete t:connect® mobile from iPhone.

To delete t from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold t:connect® mobile until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the t:connect® mobile app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete t:connect® mobile from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose t:connect® mobile, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Stop ridiculous charges!!!

Prevent apps from taking your money without permission, protect yourself! Get a free virtual credit card for free-trial subscriptions.

Get yours now →

t's Cancellation Policy.

Our crowdsourced data from t and Justuseapp users, shows that it is Unknown: Awaiting ratings to cancel a t subscription.

Have you rated? If you haven't rated t, Rate it here →.

What is t:connect® mobile?

The t:connect® mobile app offers a convenient and discreet way for t:slim X2™ pump users to monitor their pump and CGM data within the convenience of their mobile device. As a secondary display, the t:connect® mobile app provides easy access to monitor their data, while uploading wirelessly into the cloud-based t:connect® web application, eliminating the need to plug in their pump during healthcare provider visits. Download now and get connected to an advanced way to monitor your diabetes. Tandem t:slim X2™ insulin pump secondary display including 24 hour graphical representation of glucose readings (CGM and BGM), basal and bolus events, insulin on board, carbs, suspensions, and other therapy related events. Also pump related status and events including pump battery, available insulin, active Personal Profile, CGM sensor and transmitter information and more. - Discreet access to pump alerts, alarms, and reminders. - Periodic wireless data uploads to the t:connect® web application. - Compatible with most iPhone mobile phones. - Requires a t:slim X2™ insulin pump from Tandem Diabetes Care running software version 6.3.1 or greater, available for in-warranty t:slim X2™ pump users via the Tandem Device Updater. Prescription may be required.

Have a Problem with t:connect® mobile? Report Issue

Leave a comment:

Why should I report an Issue with t:connect® mobile?

  1. Pulling issues faced by users like you is a good way to draw attention of t:connect® mobile to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a t:connect® mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using t:connect® mobile.

User reviews of t

  • By pdodd0813

    Tandem insulin pump t connect mobile app

    I just downloaded this yesterday which was July 7, 2020. I love the app so far. Can’t wait for the option to bolus from my iPhone. Course I simply love the Tandem X2 CIQ. Still not a human pancreas and settings need to be done appropriately BUT it is sooo much better than previous insulin pumps as to technology.

  • By Grandsgraham

    Need to share via Internet

    This is a wonderful app! Control IQ and this ate great.... now make it so I can share like the Dexcom app. 😊❤️. Can you make it show on my Apple watch?

  • By Buckeye Fan 64

    Love it! Just needs a Widget

    Would love to be able to have it as a widget so I can see while iPhone is locked.

  • By JesusHumpsKids

    Good Start

    Looking forward to update capabilities. It’s great to see tandem always growing and improving lives for diabetics

  • By Desterado

    App is great

    Initially had some problems with the graph updating but they have appeared to resolve on their own. Great work!

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